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East Bay BMW

Pleasanton, CA

4.9
350 Reviews

4350 Rosewood Drive

Pleasanton, CA

94588

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Showing 350 reviews

April 22, 2024

Very impressive dealership from buying the car with Sam to our first service with Myriam. They were easy to work with and the buying is very streamlined and relatively quick for buying a car. Myriam went More

by Vicki Kallenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myriam Flores @ service dept and Sam in sales
Apr 24, 2024 -

East Bay BMW responded

We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 21, 2024

Jose Jimenez took good care of me explaining the tech on my BMW he went over everything was courteous and patient More

by Tdezao
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Genius
Apr 23, 2024 -

East Bay BMW responded

We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 21, 2024

Great experience, service is strong and happy with consistent follow up. I would highly recommend to my friends More

by Tdezao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jemenz
Apr 23, 2024 -

East Bay BMW responded

Tdezao, thanks for taking the time to leave a review. Tdezao, we are glad we could help!

April 21, 2024

Very friendly staff. Bobby our sales associate was helpful and never felt any pressure to buy. After buying the SUV we came back a couple of days later and Jose sat with More

by Miggy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Padilla, Jose Jimenez, Steven Kong
Apr 23, 2024 -

East Bay BMW responded

Miggy, thanks for your praise and kind comments about our team.

April 20, 2024

Salesman Anmol was great, Sales Manager Jon as well. Bought a new 540i and I love it. East Bay BMW made me a first time BMW owner and I couldn’t be happier. Love my new car. Thanks, Mol! More

by BAYAREAJOE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anmol, Jon
Apr 23, 2024 -

East Bay BMW responded

Bayareajoe, thank you for sharing your positive experience!

April 19, 2024

Great help with the employees. Very helpful and the best to work with. I appreciate Shadd Williams, Daryll Farillas, Jonathan Keppler for helping me out. And kudos to Daryll for he More

by Alma Reyes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryll Farillas, Jonathan Keppler, Shadd Williams
Apr 20, 2024 -

East Bay BMW responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 19, 2024

Service rep Everado Diaz was excellent and helped me fix the car in last minute. It’s very difficult to get this kind of service anymore. Really appreciate it. More

by kranthi.maddineni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everado Diaz
Apr 20, 2024 -

East Bay BMW responded

We can't wait to see you again, have a great day.

April 19, 2024

Fast in and out. Nice people. Car Washed. Paperwork was clear on current status of car and what it needs in the future. More

by tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kier Custodio
Apr 23, 2024 -

East Bay BMW responded

Tom, we're so glad that we were able to go above and beyond your expectations!

April 19, 2024

George Kaiser, the sales advisor was very kind and patient. He was not pushy and let us take our time. He explained everything very well. More

by sheshe0426
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Kaiser excellent , Kimberlee Al Matari
Apr 23, 2024 -

East Bay BMW responded

We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 19, 2024

Very friendly representative and courteous treatment throughout the service. Happy about the cleaning the car. More

by siva4globe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myriam Flores
Apr 23, 2024 -

East Bay BMW responded

Siva4globe, we're happy you found our staff to be so supportive during your experience here at East Bay BMW.

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