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East Bay BMW

Pleasanton, CA

Overview
Reviews
4.9
329 Reviews
Call Dealership (866) 985-9954

4350 Rosewood Drive

Pleasanton, CA

94588

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Showing 329 reviews

April 17, 2024

Michaelangelo was able to get me in and out fast for my oil top off. Thanks! More

by R
Recommend Dealer
Yes
Employees Worked With
Michaelangelo
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Apr 19, 2024 -

East Bay BMW responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Helpful
April 17, 2024

We just bought a brand new X7 and everyone we dealt with was amazing and knowledgeable! Sales, financing and genius were so friendly and helpful! More

by rjenkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Glasser, Jose Jimenez, Michael Sutton
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Apr 19, 2024 -

East Bay BMW responded

Rjenkins, thanks for your praise and kind comments about our team.

Helpful
April 17, 2024

They offer outstanding service and virtually everyone is friendly! I have three Bmrs and have been a loyal customer since 1991. More

by George G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everardo Diaz
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Apr 19, 2024 -

East Bay BMW responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
April 17, 2024

Staff very friendly. I love it when the technician sends me a short video of the car as they are doing a visual check. More

by carol4987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Simpson
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Apr 19, 2024 -

East Bay BMW responded

Carol4987, thank you for your kind review; we are happy to pass along your comments to the team here at East Bay BMW!

Helpful
April 17, 2024

Outstanding customer service! Made certain I was given timely updates and help me with transportation. Always reliable and consistently exceptional! More

by jennifer_graham78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marion
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Apr 19, 2024 -

East Bay BMW responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Helpful
April 16, 2024

Exactly what you expect from a quality car dealership, the experience we had today with the guy who taught us how to operate all the features of our new EV was awesome More

by edwinx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
M Marquez. J Jimenez
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Apr 17, 2024 -

East Bay BMW responded

Edwinx, thanks for your praise and kind comments about our team.

Helpful
April 16, 2024

Every visit to East Bay BMW is consistently exceptional. Keir Custodio and the team is incredibly supportive, efficiently resolves any issues I have, and ensures I'm swiftly back on the road! More

by rstolten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kier Custodio
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Apr 17, 2024 -

East Bay BMW responded

Rstolten, we're glad you had such a wonderful experience with us!

Helpful
April 16, 2024

Always excellent service at East Bay BMW; both Brian and Kier are top notch! I will always choose East Bay BMW for my service needs. More

by monicamartin99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, Kier
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Apr 19, 2024 -

East Bay BMW responded

Please don't hesitate to reach out to us if there's anything more we can do!

Helpful
April 15, 2024

James made our looking for the right BMW X5, which we bought, go quickly and smoothly. More

by 09genius.clash
Recommend Dealer
Yes
Employees Worked With
James and Daryl
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Apr 17, 2024 -

East Bay BMW responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Helpful
April 14, 2024

The welcoming environment and friendly staff The guest waiting service area is very clean Good decision to purchase the car here More

by Smaddineni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evarado Diaz
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Apr 16, 2024 -

East Bay BMW responded

Smaddineni, we're glad you had such a wonderful experience with us!

Helpful
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