Back

East Bay BMW

Pleasanton, CA

4.9
803 Reviews

4350 Rosewood Drive

Pleasanton, CA

94588

Directions

By Type

Showing 803 reviews

August 27, 2024

East Bay BMW has always been very helpful and accommodating. Special mention to Alex Nocom- one of the service advisor. Thank you so much More

by otep2dp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex N- service advisor
Aug 31, 2024 -

East Bay BMW responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 26, 2024

Excellent leasing experience with James Ylagan. Just spent a few hours from the initial conversation, test drive and boom! the iX in my garage. Adequate and clear information provided to help me m More

by TIENHTRAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Ylagan
Aug 31, 2024 -

East Bay BMW responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

August 25, 2024

Absolutely incredible buying experience. It was my first time in a BMW dealership and the staff treated me so well. No poshness, no judgement, just an overall phenomenal experience. Cameron More

by Dj_hwang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Turner, Kyle Glasser, Mike Sutton, Daryll Farillas, Cameron Gallup
Aug 31, 2024 -

East Bay BMW responded

We hope to be of service to you again in the future. Best wishes, East Bay BMW

August 24, 2024

Great service from Diana on sales and Darryl on the genius team for the awesome experience! Talked me through numbers, making sure to answer all my questions and taking the time to hear my concerns! More

by aavila
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daryll Farillas, Steven Kong, Diana Diaz
Aug 31, 2024 -

East Bay BMW responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2024

Outstanding service. Wayne met me at 0630 after I hit a guardrail. Kier had me out of there by 0800 with paperwork complete. After the insurance company totaled my vehicl More

by MSHolowczak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kier Custodio, Joe Ygalin, Steven Kong
Aug 31, 2024 -

East Bay BMW responded

Msholowczak, we are so happy to read such a great review about East Bay BMW!

August 20, 2024

Eastbay BMW has always been welcoming in a non-pressured environment. Jason Cohn was our sales advisor. He was professional, patient and passionate about the BMW products. He listened to our needs and p More

by code33166
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Cohn
Aug 24, 2024 -

East Bay BMW responded

Feel free to reach out to us if you need anything. Have a wonderful day.

August 16, 2024

I got helped with Kier Custodio. He is very friendly and helpful. I had a great experience for my car maintenance and will come visit East Bat BMW again because of Kier! More

by yuanqing liu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kier Custodio
Aug 23, 2024 -

East Bay BMW responded

Yuanqing Liu, we're happy you found our staff to be so supportive during your experience here at East Bay BMW.

August 16, 2024

My service advisor Kier provided excellent service and provided updates while my car was being worked on. More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kier Custodio
Aug 17, 2024 -

East Bay BMW responded

Hi Doug, thank you for taking the time to leave a review for us at East Bay BMW. We're happy we could meet your expectations!

August 16, 2024

The experience was outstanding from start to finish. Myriam has been very helpful and professional through the whole process. More

by Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Key
Aug 17, 2024 -

East Bay BMW responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 15, 2024

Marcus is the best service advisor who is professional and keep me updated on the progress. Got the car back on time as promised. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus, Amit Prasad
Aug 17, 2024 -

East Bay BMW responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

...
35
...