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East Bay BMW

Pleasanton, CA

4.9
824 Reviews

4350 Rosewood Drive

Pleasanton, CA

94588

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Showing 824 reviews

June 10, 2025

Best service. That’s why I will always have a bmw forever and ever. Thanks More

by umeshmalhotra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keir custadio
Jun 13, 2025 -

East Bay BMW responded

Umeshmalhotra, we're so glad that we were able to go above and beyond your expectations!

June 10, 2025

Kier is such a welcoming person, made my visit very easy and answered all my questions More

by Maitham Shaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kier Custodio
Jun 13, 2025 -

East Bay BMW responded

Maitham Shaker, we're happy to hear you had such a positive experience with our team!

June 07, 2025

The service rep was exceptionally helpful coordinating the service to repair my windshield washer problem and reprogram the car for my new tires. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Martinez
Jun 12, 2025 -

East Bay BMW responded

Tom, thank you for your kind words and this wonderful review!

June 07, 2025

Came in for a regular service expecting to have my Service Consultant help me. Unfortunately, he was going out of town that morning. He was there to greet me and introduce me to another Consultant, Ru More

by mlmalis25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Lopez
Jun 12, 2025 -

East Bay BMW responded

Mlmalis25, we strive for 100% satisfaction, and it is great to see you had such a positive experience at East Bay BMW.

June 06, 2025

Thank you East Bay BMW for always doing a great job. This is the only dealer I trust to service my vehicle; our service advisor, Everado Diaz, was particularly helpful and I appreciated his time and att More

by afink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everado Diaz
Jun 12, 2025 -

East Bay BMW responded

Hi Afink, we are very happy to have provided you with such a positive experience!

June 06, 2025

Everardo Diaz helped me with all my services and questions he always gives me good recommendations about my services More

by Jose Moreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everardo Diaz
Jun 12, 2025 -

East Bay BMW responded

Jose Moreno, we're happy to hear you had such a positive experience with our team!

June 06, 2025

On time, as per estimated cost. Lou Rios was a pleasure to work with. Great dealership. More

by kdalbertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Rios
Jun 12, 2025 -

East Bay BMW responded

Kdalbertson, we're glad to hear you enjoyed your visit!

June 05, 2025

Great service and prompt attention to calls requesting information. And very pleasant and attentive attitude. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everardo Diaz
Jun 09, 2025 -

East Bay BMW responded

Dave, thank you for your kind words and this wonderful review!

June 05, 2025

Diana was absolutely fabulous to work with. She made the whole process easy and went above and beyond. More

by ghopkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana Diaz
Jun 09, 2025 -

East Bay BMW responded

Ghopkins, thank you for sharing your positive experience!

June 05, 2025

Louis is great, he explains clearly what’s going on with my car iand some things to done. Very professional and I geel comfortable talking to him during my visit. More

by loidz1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Rios
Jun 09, 2025 -

East Bay BMW responded

Loidz1980, we're happy to hear you had such a positive experience with our team!

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