East Bay BMW

Ben was awesome. Greeted us each visit. We didn't have to find him. Very cordial and communative. Greeted us each visit. We didn't have to find him. Very cordial and communative. More

The service advisor was most helpful. . Z z Z z Z z Z z Z z . Z z Z z Z z Z z Z z More

Diana was absolutely outstanding. I used to have a go-to person in the sales department for buying my cars, but unfortunately, they moved on. Fortunately, Diana has more than stepped I used to have a go-to person in the sales department for buying my cars, but unfortunately, they moved on. Fortunately, Diana has more than stepped up to fill that role. She’s a true pleasure to work with—honest, transparent, and incredibly easygoing. As long as Diana is at East Bay BMW, I’ll be buying my cars there. Kudos to the management team for the excellent training and the caliber of professionals you’ve assembled. Every interaction—from the front desk to the parts team, finance department, and Ben in service—was truly five-star. Well done! More

Excellent service overall! ! Joseph B.’s communication throughout the process was on point and made the experience bright and seamless. ! Joseph B.’s communication throughout the process was on point and made the experience bright and seamless. More

Looking for someone who will treat you as family? Ask for service advisor Bruce Wong. He will recommend and treat you and the services needed with your best interest in mind. Timely and fantastic Ask for service advisor Bruce Wong. He will recommend and treat you and the services needed with your best interest in mind. Timely and fantastic communication all throughout. A++ service. More

Joseph was very friendly and professional. He clearly understood the problema we were experiencing with our DSC and Stabilization Malfunction and provided a summary of what the diagnostic woul He clearly understood the problema we were experiencing with our DSC and Stabilization Malfunction and provided a summary of what the diagnostic would be. He was great! More

Very well appointed dealership who are very easy to deal with. Good inventory and felt like the dealer was really focused on getting me the car I wanted with the best deal. with. Good inventory and felt like the dealer was really focused on getting me the car I wanted with the best deal. More

Advisor was friendly and straightforwad . Car was delivered before time quoted. Thanks Anthony! Will be back! Car was delivered before time quoted. Thanks Anthony! Will be back! More

Efficient and friendly . Great service . Keir was excellent . They sent a video explaining repair which was good to review later Great service . Keir was excellent . They sent a video explaining repair which was good to review later More

Daniel is great! Excellent communication and service. I would highly recommend East Bay BMW to anyone interested in purchasing a BMW. Excellent communication and service. I would highly recommend East Bay BMW to anyone interested in purchasing a BMW. More