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East Bay BMW

Pleasanton, CA

4.9
810 Reviews

4350 Rosewood Drive

Pleasanton, CA

94588

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Showing 810 reviews

May 13, 2025

Very professionally run dealership with great service advisors and after sales support. I am really satisfied with the quality of work with my 2025 X5 50e. I recommend this dealership to both new and cur More

by Aditya Srinivasan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Lopez Jr.
May 17, 2025 -

East Bay BMW responded

Hi Aditya Srinivasan, thank you so much for your positive comments about East Bay BMW!

May 13, 2025

I brought my car to BMW East Bay for a check engine issue, which turned out to be a cylinder 6 misfire and open circuit caused by coolant corrosion. Jonathan Daniels, the technician, was excellent, inf More

by Kyle T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Daniels, Jeff killoran
May 17, 2025 -

East Bay BMW responded

Kyle T, we are so pleased you enjoyed your visit to East Bay BMW! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 13, 2025

Individuals at the dealership go out of their way to help. Today in particular was Daryll Farillas. He was ready, kind, knowledgeable and solved my problem. My appointment was made with Steve who also w More

by Rich Martini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryll Farillas
May 18, 2025 -

East Bay BMW responded

Rich Martini, we're happy to hear you had such a positive experience with our team!

May 12, 2025

It was a great buying experience and Mol was very good to work with. Did not feel pressured and he guided us through making the purchase of our new car. More

by petelatona
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anmol Bajwa, Matthew Allen
May 14, 2025 -

East Bay BMW responded

If you have any further questions, please give us a call. We're always happy to help!

May 10, 2025

I recently took my car to East Bay BMW because my car said it was low on oil and was greeted by Wayne and he topped up my oil and filled my washers fluids too with a smile ! Thanks Wayne and see you at m More

by Linda Lou
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
May 14, 2025 -

East Bay BMW responded

Linda Lou, we're happy you found our staff to be so supportive during your experience here at East Bay BMW.

May 10, 2025

East Bay BMW is amazing and the staff is incredibly professional. Matt the sales manager is someone I haver worked with for years on several purchases and I always return for more cars. . In this purch More

by Carl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Padilla, Amol Bajwa, Matt Allen, Daryll Farillas, Kamran Samadi, Matthew Allen
May 14, 2025 -

East Bay BMW responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at East Bay BMW!

May 09, 2025

Joseph was courteous and set me up with service quickly. Great experience and highly recommended. More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
May 14, 2025 -

East Bay BMW responded

Happy Customer, thanks for taking the time to leave a review.

May 09, 2025

Always a pleasure to work with my favorite BMW team, here in Pleasanton. Thanks again! More

by kristina.m.joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Joseph
May 11, 2025 -

East Bay BMW responded

Kristina.m.joseph, we really appreciate your positive review!

May 09, 2025

Daryll and Steve from East Bay BMW. ..of Pleasanton California...went over how to use certain things in my new I4 M50...they both of them were very knowledgeable...thank you guys so much More

by rovellmack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryll and Steve
May 11, 2025 -

East Bay BMW responded

If you have any further questions, please don't hesitate to reach out!

May 08, 2025

The advisor was very professional and helpful. He explained the oil change service for my BMW for future services. More

by michaelthomasnguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Wong
May 09, 2025 -

East Bay BMW responded

Please don't hesitate to reach out if there's anything additional we can do for you.

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