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East Bay BMW

Pleasanton, CA

4.9
355 Reviews

4350 Rosewood Drive

Pleasanton, CA

94588

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Showing 355 reviews

March 30, 2024

Daniel is an experienced service advisor. I am satisfied with the ease of service management. More

by henianli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Martinez, Kier Custodio
Apr 03, 2024 -

East Bay BMW responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 30, 2024

I recently had the pleasure of using East Bay BMW for my vehicle, and I must say, it was an exceptional experience from start to finish. I was greeted warmly by the staff, his name was Alex Nocon. Alex gu More

by Mike C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Nocon
Apr 03, 2024 -

East Bay BMW responded

If you have any further questions, please give us a call. We're always happy to help!

March 29, 2024

Kier was very helpful with all of my recent vehicle service needs. Also helped with my transport needs to and from the dealership More

by coreyp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kier Custodio
Apr 03, 2024 -

East Bay BMW responded

If you have any further questions, please give us a call. We're always happy to help!

March 29, 2024

Miriam always provides great service! When I think of servicing my BMW, I call Miriam first. Always providing, great amazing service. More

by Jameel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miriam
Apr 03, 2024 -

East Bay BMW responded

If you have any further questions, please give us a call. We're always happy to help!

March 29, 2024

I had my vehicle serviced at East bay bmw recently. The service advisor Myriam did a great job making the experience a good one and taking care of things quickly for me. Glad to see that some places st More

by francisco.sarmiento209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myriam
Apr 03, 2024 -

East Bay BMW responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 29, 2024

Ben, my service advisor provided excellent service. I told him that he will be the reason why I will purchase my next car in Eastbay BMW. Besides the amazing customer service from the advisor, Easybay More

by l.peng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Simpson
Apr 03, 2024 -

East Bay BMW responded

If you have any further questions, please give us a call. We're always happy to help!

March 28, 2024

Best experience at a dealership I’ve experienced. Fantastic service and knowledgeable staff which makes a normally stressful event quite pleasant. More

by Paul.Zizzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan, Michael Sutton
Mar 30, 2024 -

East Bay BMW responded

Paul.zizzo, thanks for taking the time to leave a review. Paul.zizzo, we're glad to hear you enjoyed your visit.

March 28, 2024

James sold us a 2024 X1 and he was terrific. We love the car and we had a great experience with him. Personable and knowledgeable. We felt like we were in very good hands. More

by khleber6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Ylagan
Mar 30, 2024 -

East Bay BMW responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 27, 2024

Diana Diaz was professional and quick at processing our lease return. Would definitely recommend Diana and East Bay BMW. More

by john w
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana Diaz
Mar 29, 2024 -

East Bay BMW responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 27, 2024

Great atmosphere and friendly staff. The purchase went smoothly and our salesman George Kaiser was extremely helpful. This was our second BMW purchase at East Bay BMW in the last six mon More

by JOE JORDAO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Keiser
Mar 29, 2024 -

East Bay BMW responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

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