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East Hartford Chevrolet

East Hartford, CT

Overview
Employees
Reviews
Vehicles
4.5
261 Reviews
The team at East Hartford Chevrolet would like to welcome you to our dealership in East Hartford, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near East Hartford, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in East Hartford count on the high-quality vehicles and services found at East Hartford Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions! Visit us at WWW.EastHartfordChevrolet.com
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585 Connecticut Boulevard

East Hartford, CT

06108

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Showing 261 reviews

March 07, 2024

Did not like how before my car was even seen a salesman was calling trying to purchase our vehicle. Also did not appreciate how my car was there for a recall and they were calling trying to sell me other s More

by Matthewlatournes
Recommend Dealer
No
Employees Worked With
Jessica Montez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Montez
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Mar 09, 2024 -

East Hartford Chevrolet responded

We sincerely apologize for the inconvenience and frustration you experienced during your recent visit to our dealership. Your feedback is invaluable to us, and we're deeply sorry that our approach did not meet your expectations. It's unacceptable that you felt pressured by sales calls and encountered a lack of coordination between departments. We strive to provide a seamless and respectful experience for all our customers, and it's clear we missed the mark in your case. We will address these issues internally to ensure they don't happen again in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust and provide a better experience in the future. Please feel free to reach out to discuss your concerns further.

March 05, 2024

Attitude and the atmosphere is deffinitly better now with the new ownership. Happy to see a differece there. More

by AVSFAN070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2024 -

East Hartford Chevrolet responded

Thank you so much for taking the time to share your feedback! We're thrilled to hear that you've noticed a positive change in both attitude and atmosphere since the change in ownership. Creating a welcoming and enjoyable environment for our customers is always a top priority for us, and we're delighted that you're happy with the improvements. We look forward to continuing to serve you and providing you with even better experiences in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We appreciate your support!

March 02, 2024

It was awesome Ryan was so helpful great customer service ! Very patient and helpful! More

by leah.778
Recommend Dealer
Yes
Employees Worked With
Ryan Peterson, Steve Murphy
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Mar 04, 2024 -

East Hartford Chevrolet responded

We are thrilled to hear about your positive experience with Ryan! Providing excellent customer service is a top priority for us, and we're delighted that Ryan was able to assist you with patience and helpfulness. Thank you for taking the time to share your feedback, and we'll be sure to pass along your kind words to Ryan. If you ever need further assistance or have any questions, please feel free to reach out. We appreciate your business and look forward to serving you again in the future!

February 28, 2024

Charles keeps me in the loop makes it easy. Just sorry I couldn't use my charge account anymore More

by TOPTC
Recommend Dealer
Yes
Employees Worked With
Charles Brocuglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Brocuglio
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Feb 29, 2024 -

East Hartford Chevrolet responded

Thank you for sharing your feedback! We're glad to hear that Charles has been keeping you in the loop and making your experience easy. We understand your disappointment regarding the charge account, and we apologize for any inconvenience this may have caused. We're continuously looking for ways to improve our services, and your feedback is valuable to us. If there's anything else we can assist you with, please don't hesitate to reach out.

February 28, 2024

Good character with excellent client skills Good communication skills , troubleshooting issues all resolved in a few minutes More

by Kabeck102
Recommend Dealer
Yes
Employees Worked With
Charles Brocuglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Brocuglio
Report | Print
Feb 29, 2024 -

East Hartford Chevrolet responded

We appreciate your kind words and are thrilled to hear that you found our team to have good character and excellent client skills. Providing clear communication and efficiently troubleshooting issues are key aspects of our service, and we're delighted that we were able to resolve everything for you in just a few minutes. Thank you for taking the time to share your positive experience, and we look forward to serving you again in the future!

February 24, 2024

Very easy and pleasant . Highly recommended Service Center employees very welcoming and great positive energy More

by Philcolello
Recommend Dealer
Yes
Employees Worked With
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Montez
Report | Print
Feb 29, 2024 -

East Hartford Chevrolet responded

Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you found our service center easy and pleasant, and that our employees were welcoming with great positive energy. Providing exceptional service is always our top priority, and your recommendation means a lot to us. We look forward to serving you again in the future!

February 20, 2024

Entire staff treated me better than family. I found my new repair facility. Will definitely return More

by williammierz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Brocuglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Wanat
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Feb 24, 2024 -

East Hartford Chevrolet responded

We are thrilled to hear about your positive experience with us! At our repair facility, we strive to create a welcoming and supportive environment for all our customers. Treating each individual with care and respect is at the core of our values, and we're delighted that you felt like part of the family during your visit. We're looking forward to welcoming you back for any future repair needs you may have. Thank you for choosing us as your trusted repair facility!

February 16, 2024

Very helpful and clear communications regarding the issue with my truck. I felt like Jessica was personally interested and vested in providing outstanding service support. More

by Pereda.raul
Recommend Dealer
Yes
Employees Worked With
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Montez
Report | Print
Feb 19, 2024 -

East Hartford Chevrolet responded

Thank you so much for your kind words! We're delighted to hear that Jessica provided you with exceptional service and made sure your experience with us was positive. At our company, we strive to ensure that every customer feels valued and receives the assistance they need promptly and effectively. We'll make sure to pass along your feedback to Jessica and the rest of our team. If you ever need assistance in the future, please don't hesitate to reach out. We're always here to help!

February 13, 2024

Everything was comfortable the attitudes of everyone was uplifting and my problem was resolved being a walk in. More

by EWG48123
Recommend Dealer
Yes
Employees Worked With
Charles Brocuglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Brocuglio
Report | Print
Feb 14, 2024 -

East Hartford Chevrolet responded

We're delighted to hear that you had a comfortable and uplifting experience with us! Providing a positive atmosphere and resolving issues promptly is what we strive for with every customer, whether they have an appointment or walk in. Thank you for choosing us, and we're here to assist you anytime you need us in the future.

February 12, 2024

They did what was asked They fixed my car as expected in a timely fashion More

by M_MUIA
Recommend Dealer
Yes
Employees Worked With
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Montez
Report | Print
Feb 14, 2024 -

East Hartford Chevrolet responded

Thank you for taking the time to share your feedback! We're thrilled to hear that we met your expectations and were able to fix your car promptly. Providing quality service in a timely manner is our top priority, and we're glad we could deliver on that promise. If you ever need assistance again in the future, don't hesitate to reach out. We appreciate your business!

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