East Hartford Chevrolet

East Hartford Chevrolet responded

Thank you for your positive review! We're thrilled to hear that you found our advice helpful and our staff friendly. At our dealership, we strive to provide expert guidance to ensure our customers make informed decisions about their vehicles. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help!

East Hartford Chevrolet responded

We sincerely apologize for the inconvenience and frustration you experienced during your recent visit to our dealership. Your feedback is invaluable to us, and we're deeply sorry that our approach did not meet your expectations. It's unacceptable that you felt pressured by sales calls and encountered a lack of coordination between departments. We strive to provide a seamless and respectful experience for all our customers, and it's clear we missed the mark in your case. We will address these issues internally to ensure they don't happen again in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust and provide a better experience in the future. Please feel free to reach out to discuss your concerns further.

East Hartford Chevrolet responded

Thank you so much for taking the time to share your feedback! We're thrilled to hear that you've noticed a positive change in both attitude and atmosphere since the change in ownership. Creating a welcoming and enjoyable environment for our customers is always a top priority for us, and we're delighted that you're happy with the improvements. We look forward to continuing to serve you and providing you with even better experiences in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We appreciate your support!

East Hartford Chevrolet responded

We are thrilled to hear about your positive experience with Ryan! Providing excellent customer service is a top priority for us, and we're delighted that Ryan was able to assist you with patience and helpfulness. Thank you for taking the time to share your feedback, and we'll be sure to pass along your kind words to Ryan. If you ever need further assistance or have any questions, please feel free to reach out. We appreciate your business and look forward to serving you again in the future!

East Hartford Chevrolet responded

We appreciate your kind words and are thrilled to hear that you found our team to have good character and excellent client skills. Providing clear communication and efficiently troubleshooting issues are key aspects of our service, and we're delighted that we were able to resolve everything for you in just a few minutes. Thank you for taking the time to share your positive experience, and we look forward to serving you again in the future!

East Hartford Chevrolet responded

Thank you for sharing your feedback! We're glad to hear that Charles has been keeping you in the loop and making your experience easy. We understand your disappointment regarding the charge account, and we apologize for any inconvenience this may have caused. We're continuously looking for ways to improve our services, and your feedback is valuable to us. If there's anything else we can assist you with, please don't hesitate to reach out.

East Hartford Chevrolet responded

Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you found our service center easy and pleasant, and that our employees were welcoming with great positive energy. Providing exceptional service is always our top priority, and your recommendation means a lot to us. We look forward to serving you again in the future!

East Hartford Chevrolet responded

We are thrilled to hear about your positive experience with us! At our repair facility, we strive to create a welcoming and supportive environment for all our customers. Treating each individual with care and respect is at the core of our values, and we're delighted that you felt like part of the family during your visit. We're looking forward to welcoming you back for any future repair needs you may have. Thank you for choosing us as your trusted repair facility!

East Hartford Chevrolet responded

Thank you so much for your kind words! We're delighted to hear that Jessica provided you with exceptional service and made sure your experience with us was positive. At our company, we strive to ensure that every customer feels valued and receives the assistance they need promptly and effectively. We'll make sure to pass along your feedback to Jessica and the rest of our team. If you ever need assistance in the future, please don't hesitate to reach out. We're always here to help!

East Hartford Chevrolet responded

We're delighted to hear that you had a comfortable and uplifting experience with us! Providing a positive atmosphere and resolving issues promptly is what we strive for with every customer, whether they have an appointment or walk in. Thank you for choosing us, and we're here to assist you anytime you need us in the future.