East Hills Chrysler Jeep Dodge Ram SRT

Great car, great service East Hills and Fred Borzooyeh were amazing!! We got a great deal, and Fred kept us updated on the arrival of our Jeep. This is our third Wrangler from East Hills and Fred Borzooyeh were amazing!! We got a great deal, and Fred kept us updated on the arrival of our Jeep. This is our third Wrangler from East Hills and we highly recommend them and Fred! More

Great experience. Reliable, honest, efficient Was referred to Fred by a friend after having a somewhat typical bad experience with another dealership (didn’t respect agreed upon terms etc). Wa Was referred to Fred by a friend after having a somewhat typical bad experience with another dealership (didn’t respect agreed upon terms etc). Was definitely worth the drive! Fred is Friendly, quick, no nonsense / surprises process. Great experience! More

Curtis Rose Rules Curtis went out of his way to get my 2019 Jeep Wrangler to me for the Holidays. He knew I was giving it to my daughter as a gift and did everything po Curtis went out of his way to get my 2019 Jeep Wrangler to me for the Holidays. He knew I was giving it to my daughter as a gift and did everything possible to expedite the delivery! More

2015 Town & Country Transmission Saga I lease a 2015 Town & Country. On October 23 I heard a whining sound cok’ing from the engine. I took it to my mechanic and he said this sounds like a I lease a 2015 Town & Country. On October 23 I heard a whining sound cok’ing from the engine. I took it to my mechanic and he said this sounds like a transmission problem take it to a dealership. So I called the dealershiip I leased it from and they told me they couldn’t take the van for 4 weeks. I called another local dealership and was on hold for 7 minutes. Out of frustration I called Chrysler Customer Service 800#. They connected me to the dealership near my house. Earliest appointment was November 8. I dutifully dropped my van off that day and spent the next 7 days waiting for a diagnostic to be done. The result was a $5000.00 estimate of work needed to be done and my original problem of transmission was not significant. The next day I picked my van up and was unable to get it into gear unless I gunned the engine and then it would click into drive for a brief bit of time. Fortunately I don’t live far and was able to coast most of the way home. A 1/4 of a mile from home my husband came and towed me the rest of the way. Next day I called Chrysler Customer Service again and explained what happened. They immediately contacted Roadside assistance and had my van taken to East Hills Chrysler. It was a bumpy start there, but I’ve had several years of experience with the service department there so I was not surprised. What was a bigger surprise was the Service Manager who took on my van, Michael Casey. The first phone conversation with him made me feel comfortable. He understood what had happened and how upset I was with the condition of my van. He was in touch with me on a regular basis, explaining every step of the way what was going on with the work and the results of each step taken. When the diagnosis was completed on my van it was determined my transmission was no good. It was a 5 week period of time and I know he was frustrated with the delay of Transmission shipment because he knew I needed my vehicle for work. Fortunately I was able to borrow a family member’s car during the bulk of the time but when that goodwill ran out Michael had a courtesy van ready for me immediately. I have my van back and I’m very happy. I’m even more happy about my overall experience with East Hills Chrysler Service because of Michael Casey. He was incredibly professional, kept communicating through the entire process and made sure that all the work was covered under the Powertrance warranty. This was a wonderful surprise because the other dealership informed me that nothing on their diagnostic list would be covered under warranty. This experience with East Hills Chrysler has made me rethink about returning there for another vehicle in the future as well as the service dept. Kudos to Michael Casey! More

Best service ever! Quick and easy. Great service! Jesse Burbig was so helpful and kind in helping me choose a vehicle that fit my lifestyle and budget. Would definitely Quick and easy. Great service! Jesse Burbig was so helpful and kind in helping me choose a vehicle that fit my lifestyle and budget. Would definitely recommend to anyone looking for a new car. More

Leased a 2019 Jeep Cherokee limited 5 stars ! I drove my new leased 2019 Jeep Cherokee home today . My salesman was Michael Grimaldi . Nicest guy, professional , and very knowledgeable. 5 stars ! I drove my new leased 2019 Jeep Cherokee home today . My salesman was Michael Grimaldi . Nicest guy, professional , and very knowledgeable. It was a pleasure dealing with him. He made the whole process easy and pleasurable he answered my questions . . Every person there were very nice also I highly recommend Michael Grimaldi for either buying or leasing a car at this dealership . Linda More

Customer service at East Hills Jeep is top notch! Best experience at a dealership ever. Mike Casey is a pro! Tony gave me a lift to work after dropping my car off. Real nice guy. The service tech fo Best experience at a dealership ever. Mike Casey is a pro! Tony gave me a lift to work after dropping my car off. Real nice guy. The service tech found the problem, fixed my Jeep quickly. I’m very impressed with East Hills Jeep. More

Service Department is a rip off! So I brought my very recently purchased (about 2 weeks), used 2015 Jeep Patriot in for a check engine light. First issue: They told me my warranty tha So I brought my very recently purchased (about 2 weeks), used 2015 Jeep Patriot in for a check engine light. First issue: They told me my warranty that I had purchased was not valid (not true). Then, they told me I would need to replace my brakes (not true). The issue was the purge valve, which evidently costs nearly $250 dollars to replace with them (grossly overpriced). Then they brought me out a dirty air filter and told me it was my cabin filter that had not been replaced. The item, which you can purchase yourself for $10, cost me nearly $30 there, and the "Fresh AC" which should cost $2 cost me $52. I later called up the dealer where I purchased the car to discover that they HAD changed the air filter - East Hills brought me someone else's dirty filter and managed to get me to pay over $400 for services there. All while refusing to honor my warranty. They should be ASHAMED of taking advantage of clients this way. I will NEVER use them again. More

2018 Jeep Wrangler I walked into east hills jeep hoping to trade in my 2017 wrangler for the remodel 2018 wrangler. Right away I am introduced to Chris Gallo, very perso I walked into east hills jeep hoping to trade in my 2017 wrangler for the remodel 2018 wrangler. Right away I am introduced to Chris Gallo, very personable to talk to and knowledgable about the new wranglers. Once we found the truck I was looking for, he gave me his cell phone number to keep in contact over the following week for any questions about the car before I picked it up. He answered all of my many questions, day or night, and a week later im driving my new wrangler happy as can be. Chris, as well as the other staff at East Hills, could not have been more attentive and helpful throughout the process. I would absolutey recommend Chris & East Hills! More

New Jeep lease Best experience leasing a car. Mike was great. He answered all my questions and found me the perfect car. I plan on leasing with him again in the futu Best experience leasing a car. Mike was great. He answered all my questions and found me the perfect car. I plan on leasing with him again in the future. More