East Hills Chrysler Jeep Dodge Ram SRT

Great customer service Went to bring my boyfriends truck in and Steve Petrowski was very nice and a huge help! Made the process very easy for me thank you so much Went to bring my boyfriends truck in and Steve Petrowski was very nice and a huge help! Made the process very easy for me thank you so much More

Nice and smooth A friend recommended East Hills Jeep when I told him I was getting a new car. Rob was great. He answered all my questions and was able to get me the e A friend recommended East Hills Jeep when I told him I was getting a new car. Rob was great. He answered all my questions and was able to get me the exact vehicle I was looking for. More

POOR PREPERATION/BAD SERVICE The 2015 certified Jeep had engine issues and brake issues. Called the service Dept. two days later and got a " priority " service appointment in two The 2015 certified Jeep had engine issues and brake issues. Called the service Dept. two days later and got a " priority " service appointment in two weeks. Had both issues addressed at my own expense not from the dealer. Notified the salesman and got no response. Guess I'm one of the 3 % who got the shaft from this dealer! More

First time buy Stan helped me out a lot showed me different models. Not only was he very informative his patience was saintly. I Would definitely purchase from them Stan helped me out a lot showed me different models. Not only was he very informative his patience was saintly. I Would definitely purchase from them again five stars. More

2018 Dodge Challenger Rob Picolo was the sales person I dealt with. He handled everything professionally and throughly. He is very knowledgeable of the vehicle and answer Rob Picolo was the sales person I dealt with. He handled everything professionally and throughly. He is very knowledgeable of the vehicle and answered any and all questions I had. I never felt pressured to make a deal and I ended up getting the vehicle which I wanted. I would recommend anyone I know to go see if if they are interested in a Dodge or Jeep. Highly recommended! More

Eight years of excellent service I have used East Hills Chrysler to service my since I purchased it there in 2009. Marc Seigal is helpful, informative and a pleasure to deal with. I have used East Hills Chrysler to service my since I purchased it there in 2009. Marc Seigal is helpful, informative and a pleasure to deal with. More

great customer service. Very helpful person in service dept. Marc Siegel. He explained some things to my about my jeep and how to handle it better in snow and ice that the Very helpful person in service dept. Marc Siegel. He explained some things to my about my jeep and how to handle it better in snow and ice that the original salesman never took the time to do. I appreciate this kind of customer service. I had brought my jeep in for a recall issue and left with some great education!! More

Be very careful here - I will never return! I took my car in for service to this dealership multiple times over several years and have never been happy with the result. On one occasion a part wa I took my car in for service to this dealership multiple times over several years and have never been happy with the result. On one occasion a part was installed incorrectly and lead to more damage to the car. When confronted with the results, the dealership made no attempt to fix the problem they had caused, claiming the issue was the result of normal wear and tear on the vehicle. The service representatives tried to conn me into replacing fluids on our vehicle that did not need replacing, claiming they had checked them. However, when the manager was confronted about this attempted conn, he told us all of his service is simply "recommended" despite it not being recommended according to the service manual. BE CAREFUL - apparently this dealership recommends services without verifying the vehicle does in fact need them. Finally, when I brought the car in for the last time and it was no longer under warranty, I were never told there would be a diagnostic fee. Upon dropping off the car, I was presented with an iPad form to sign. However, the part of the form that had the price was hidden from view (on purpose I'm sure) and I was never verbally informed of the fee. When I complained about not being told of the fee, I asked for the manager to be shown the iPad form in the manner it was presented, so he could see that it was misleading. His only response was "You signed it - in a court of law, I would win this case - a signed form is a signed form". This was clearly another attempt to conn the customer. Overall, I was very dissatisfied with the care and service I received and will never return to this dealership. More

Thank you!!! In the last 2 weeks, I have leased 2 vehicles and began the search for a third. I must say that dealing with Jorge Molina and Steve DeSetto was a won In the last 2 weeks, I have leased 2 vehicles and began the search for a third. I must say that dealing with Jorge Molina and Steve DeSetto was a wonderful experience. They were both exceptionally helpful, answered all our questions and made the process so very easy. Jorge responded to our texts and millions of questions quickly and efficiently. Thank you to them for working around our schedule and for delivering 2 great cars that fit the parameters my children had perfectly. Thank you! Thank you!! More

Excellent Service Everyone was so friendly and helpful, quick to respond to any question and just overall great experience overall! Highly recommend getting a car throu Everyone was so friendly and helpful, quick to respond to any question and just overall great experience overall! Highly recommend getting a car through this dealership! More