East Hills Chrysler Jeep Dodge Ram SRT

Charlie in service The gentlemen Charlie at the service desk is the nicest man. He was very helpful with my car! He had great communication calling and leaving voicemail The gentlemen Charlie at the service desk is the nicest man. He was very helpful with my car! He had great communication calling and leaving voicemails about updates and when my car would be ready. He changed my whole experience at east hills jeep. Also john in the loner car department is very nice and good at his job! Thank you More

Exceptional Service Fred Borzooyeh was helpful and courteous from start to finish. He never forced an issue and made it comfortable to engage with the dealership without Fred Borzooyeh was helpful and courteous from start to finish. He never forced an issue and made it comfortable to engage with the dealership without any pressure or manipulation. I felt he was honest and consistent when offering options for the model I was interested in. After visiting other dealers I decided to purchase the car from East Hills because of Fred's conscientious approach towards helping me come to a final decision. Thanks Fred! More

The sales-woman Ingrid Sanchez was awesome! We shopped for a car for my son at a few local dealers and a leasing company. East Hills was competitive in lease deals; however we decided to purchas We shopped for a car for my son at a few local dealers and a leasing company. East Hills was competitive in lease deals; however we decided to purchase the car at East Hills because of Ingrid. She was professional, patient, kind and not pushy. I pleasure to work with. She returned my calls. Even kept a smile when my son changed the car color a hour before we were coming in to pick up the car. I would recommend the dealer and more specifically, Ingrid. More

Great help I bought a car from Rob a month ago and just popped back in to ask him a few things about the uconnect. He was happy to help me out even after the sal I bought a car from Rob a month ago and just popped back in to ask him a few things about the uconnect. He was happy to help me out even after the sale. I highly recommend. Mark More

Issues with my Dirango Citadel I have been dealing with East Hills Dodge since I purchased my Durango two years ago. A few weeks ago a couple of minor issues started to plague my v I have been dealing with East Hills Dodge since I purchased my Durango two years ago. A few weeks ago a couple of minor issues started to plague my vehicle I was not able to contact the service department using the email I had on file. So I went ahead and email Tony Kullawattana in sales ( he had sold me the vehicle two years ago). Tony, not only got me the new contact information for the service department, he also contacted them for me. The same afternoon, I got a phone call from the service department with a date to take my vehicle for repair and to pick up a loaner vehicle. Mike Piscope was very helpful, curtious and professional. He went the extra mile to make sure all the issues were fixed. Overall I had a great experience at East Hills Dodge of Greenvale. Gualberto Figueroa Elmont, NY More

NIGHTMARE. I leased a brand new car in January from this dealership and unfortunately had an accident on April 13, 2016. I thought it was best to bring it back t I leased a brand new car in January from this dealership and unfortunately had an accident on April 13, 2016. I thought it was best to bring it back to the dealership where I leased it from and have them repair it; although I could have brought it anywhere. It is now May 24, 2016, and I still do not have my car and my rental reimbursement has since run out. I asked the general manger, and the owner to reimburse me for the remaining days I need to rent a car until my car is ready (which is supposed to be tomorrow May 25th) and was told it is not their fault my car isn't ready. However, apparently, there is some animosity between the auto body shop the dealership uses, and the parts manager, Anthony, so my car is stuck somewhere in the middle. The auto body said they are waiting on the parts to be ordered from the parts manager. When I spoke to the parts manager he did not sound sincere so when the auto body shop told me they do not get along, I can understand why there is a delay in getting parts ordered. I was told this would be a two week repair. I can understand another week or so for unexpected issues, but this is absolutely ridiculous. I got zero sympathy from the general manager, Judy Burr. I cannot believe she is the person in charge to deal with problems. She is rude and condescending. I am frustrated beyond words because this was a dealership that I thought was a place I would refer friends to and be a return customer because of their sales people who could not have been nicer; however, now given this experience I WOULD NOT use them again when my lease is up. I think the few days I have to pay out of pocket for a rental should be covered by the dealership and they would have had a long time customer giving out referrals to others; but now they will get the opposite. Very disappointed. More

Car shopping win!!! Mr Price and Mr Carrington were both very pleasant and professional in assisting me last week. They both exude in-depth automobile retail knowledge m Mr Price and Mr Carrington were both very pleasant and professional in assisting me last week. They both exude in-depth automobile retail knowledge making them very capable and customer friendly. Mr Carrington talked and demonstrated the multiple features of The 2016 Dodge Durango with such ease and clarity. It prepared me to drive off the premises in my first ever new vehicle. Great experience!!!!! More

Piece of cake! I'm pretty impatient and the idea of spending a weekend afternoon waiting around a car dealership is just about the worst thing ever. The constant bac I'm pretty impatient and the idea of spending a weekend afternoon waiting around a car dealership is just about the worst thing ever. The constant back and forth of price negotiations and half truths being thrown at me....no thank you. Well let me tell you, my experience was amazing. Everything I initially discussed with my sales person on the phone was exactly what I was presented with. The price was what we talked about. No surprises. The car was perfectly detailed and waiting for my personal demo. My sales representative was. Amazing! Very well informed and incredibly accommodating. She went out of her way to give me A++ service, made sure I understood everything, and even went so far as to update my expired registration for me. Really rolled out the red carpet. Also had me out of there in less than an hour. I was beyond impress with Ingrid Sanchez and highly recommend her as your point person. I will be an East Hills Jeep customer for life because of this experience. More

Excellent This was one of the nicest dealerships I have ever dealt with. Everyone we dealt with were extremely professional, friendly, and efficient. Overall This was one of the nicest dealerships I have ever dealt with. Everyone we dealt with were extremely professional, friendly, and efficient. Overall it was a great experience. More

Awesome My experience was quick, easy, informative and very pleasant! Ivan is a real gem!!! I would absolutely recommend him to anyone looking to buy a car. My experience was quick, easy, informative and very pleasant! Ivan is a real gem!!! I would absolutely recommend him to anyone looking to buy a car. More