East Hills Chrysler Jeep Dodge Ram SRT

Good sales staff - Dishonest financing manager Sales staff were very friendly, knowledgeable, patient and helpful. I decided to purchase my vehicle from this dealer based on previous contact with Sales staff were very friendly, knowledgeable, patient and helpful. I decided to purchase my vehicle from this dealer based on previous contact with the sales staff. I ended up ordering a 2 door wrangler willys from the factory because my needs and wants were very specific, no fault there from the dealer. I am very satisfied with the vehicle, however my problem with this dealer is with the financing manager. First, during negotiations with the sales staff, they informed me that the dealer honors TrueCar discount certificates but once inside the office of the financing manager (Dean), he informed me that they in fact DO NOT honor true car certificates. Even thou they do not honor TrueCar certificates, they still gave me a discount, just not as good as the TrueCar certificate I had. Second, Dean informed me that the bank approved me for a 4.95% interest rate up to 72 months, but if I wanted to use one of their "point discount coupons" to bring the interest rate to 3.95% I had to buy an extended warranty from Zurich. Being the trustful person that I am, I believed him and agreed to buy the extended warranty plan. However, after speaking directly with the bank, they informed that there is no such thing as a "point discount coupon" and that they approved me for 3.95% up to 75 months from the beginning. Third and lastly, I received an email from the sales staff to ask me if I was satisfied and if I wasn't, to contact them and give them the opportunity to solve my concerns. I contacted the dealer today but once at the premises they told me there was nothing they could do about the financial manager's lies and that he was off today. More

Great experience Easy experience. No hassle. Settled on price very quickly. Vehicle was delivered as promised. Mike was helpful and honest. I will recommend Mike to ot Easy experience. No hassle. Settled on price very quickly. Vehicle was delivered as promised. Mike was helpful and honest. I will recommend Mike to others. More

Excellent service The entire dealership from service to sales are excellent. I would highly recommend east hills to anyone looking to purchase a vehicle. The salespeopl The entire dealership from service to sales are excellent. I would highly recommend east hills to anyone looking to purchase a vehicle. The salespeople and service are highly knowledgeable. More

James was amazing I recently leased a 2016 Wrangler Sahara and James found me the perfect one. He knew what I wanted and didn't stop until he found it! Definitely a gre I recently leased a 2016 Wrangler Sahara and James found me the perfect one. He knew what I wanted and didn't stop until he found it! Definitely a great experience and I love my new car More

Very patient! They were very patient and kind. Very helpful and friendly. Expectations were met. Happy with outcome and new vehicle. Would reccommend dealership and They were very patient and kind. Very helpful and friendly. Expectations were met. Happy with outcome and new vehicle. Would reccommend dealership and sales associate. More

Awesome! Great customer service, very efficient. Mike C is the BEST. They make your visit worth your while by notifying you while they're working on your car i Great customer service, very efficient. Mike C is the BEST. They make your visit worth your while by notifying you while they're working on your car if you want to knock out whatever is necessary so your car is completley updated and in the best shape. More

3rd Scheduled Visit for Routine Service Today was the third service appointment since I purchased my Trail Hawk last summer. 22,000 miles in on the 2015 Trail Hawk and it is awesome. I booke Today was the third service appointment since I purchased my Trail Hawk last summer. 22,000 miles in on the 2015 Trail Hawk and it is awesome. I booked the appointment on line which was easy. I was in and out with my loaner car in minutes this morning and on my way. Fantastic since I had a busy day. I received a call a few short hours later and the multiple updates and oil change service were complete way ahead of what I anticipated as usual. $7 oil change who can beat that ! These guys have exceeded expectations again. Thanks More

Easy and stress free Jenn Barrios was knowledgeable and able to explain everything easily to me whenever I had questions. This just made getting a new Jeep that much easi Jenn Barrios was knowledgeable and able to explain everything easily to me whenever I had questions. This just made getting a new Jeep that much easier and stress free. Really enjoyed how I was not rushed into buying anything. Jenn took the time to help find the perfect one for me. Thank you, I will definitely be recommending Jenn Barrios to my friends and family and East Hills Jeep. More

Most transparent sales agents anywhere! I shopped around for about 6 months, for an used/certified dodge ram. East Hills Jeep Chrysler was by far, the mos pleasant experience at a dealership I shopped around for about 6 months, for an used/certified dodge ram. East Hills Jeep Chrysler was by far, the mos pleasant experience at a dealership, starting from the moment of contact on the phone to the last wave goodbye, on the way out of the parking lot. I want to thank especially the sales associates who handled my transaction: Jorge Molina and Jen Barrios, the most transparent, straight forward consultants I've ever dealt with. And of course thanks to Mike Kennedy, the manager for his down to earth, easy going communication skills. Thank you East Hills Jeep for a fully satisfying car buying experience! More

Best dealer!!! This is our 2 vehicle we purchase from this dealer. All the staff was very knowledgeable and very helper. They didn't push us at all. They got us the This is our 2 vehicle we purchase from this dealer. All the staff was very knowledgeable and very helper. They didn't push us at all. They got us the vehicle that we wanted. I tell everyone I know about this dealer and I wouldn't recommend any other dealer but this one. Jen is the best!!! More