East Hills Chrysler Jeep Dodge Ram SRT

Not your typical car buying experience I found these guys through the Costco auto program. I had already shopped around and knew exactly what I wanted and got a price from my local dealer I found these guys through the Costco auto program. I had already shopped around and knew exactly what I wanted and got a price from my local dealer (where I had previously purchased two cars). I was assured by the salesman there that their price was "very aggressive", but I decided to give the Costco program a try anyway. I received a call from East Hills almost immediately after filling out my info on the Costco website. I told the salesperson which car I was interested in, and within half an hour I received a call with a quote which was $52 less per month! Everyone I dealt with at East Hills was terrific. The internet sales contact, the salesperson, the finance manager and the leasing consultant, Ann DeMayo who was the person who completed the transaction and also gave me the tour of the car. Ann was very friendly, competent, professional and knowledgable. She even called me the next day to see how I was getting along. Nice folks, great prices, easy transaction...5 stars all around. Thank you! More

Thank You, Curtis . This is the third jeep that I have bought from Curtis Rose. The reason being, knows his cars, gives the best deals and is an awesome salesman. He do This is the third jeep that I have bought from Curtis Rose. The reason being, knows his cars, gives the best deals and is an awesome salesman. He doesn't pressure you and has your best interest in mind, answering all your questions and making sure you feel comfortable with the transaction. I have referred many friends to him over the years and they all have been pleased as well. Chrysler, Jeep, Dodge has a top notch salesman and a true gentleman to represent their cars. Once again, thank you Curtis. More

Curtis Rose is a dedicated and helpful sales person, looking to put you in the best car possible. He cares about your needs, not using normal sales pressures. H is a dedicated and helpful sales person, looking to put you in the best car possible. He cares about your needs, not using normal sales pressures. Highly recommend. More

New Jeep Wrangler Lease I went to this dealership to lease a new Jeep Wrangler for my son, who had just graduated from college. There were many Wranglers to choose from, but I went to this dealership to lease a new Jeep Wrangler for my son, who had just graduated from college. There were many Wranglers to choose from, but none in the color with the options package that would fit our budget. After a few days of trying to locate a match my son was informed that he may have to change his color preference to expedite the delivery of his Wrangler. He agreed and gave them two more color options. The next day he got a call from the dealer that they had a Wrangler in his original color choice with a better options package at the same price. I love the credo: under promise-Over Deliver. I have purchased/leased many vehicles over the years with mixed results, so I was expecting the dealer to present a higher price (due to increased options) upon final signing and pick up. That was not the case. My son and I were very satisfied with this dealership (especially our salesman, Mr Simon). My son was/is ecstatic and I am very pleased. Overall, the staff was attentive and professional. More

Friendly and Painless. Sid was very friendly and professional when it came to dealing with me, usually buying a car consists of a lot of hassle, but this dealership has grea Sid was very friendly and professional when it came to dealing with me, usually buying a car consists of a lot of hassle, but this dealership has great customer service and I am extremely happy with my purchase and the way I was treated here. Keep up the good work guys! More

Great experience Was a very pleasant experience. Jorge was very pleasant to deal with, not one of those nagging salesman calling you everyday. I got a great price. Was a very pleasant experience. Jorge was very pleasant to deal with, not one of those nagging salesman calling you everyday. I got a great price. More

Shysters & Liers Do Not buy a vehicle from this dealer and do not believe salesman Tony Kullawattana. He lies for his bosses. We went there last Friday night and signe Do Not buy a vehicle from this dealer and do not believe salesman Tony Kullawattana. He lies for his bosses. We went there last Friday night and signed a contract and made a deposit. We filled out forms for financing. We had checked in advance to make sure the car we wanted was available before going over there. Now a week later and many calls later, and being drawn along, I stopped in. I was told the car was not available because they suddenly realized it had damage. The salesman said that is had to be returned to the auction house. But the car fax specifically stated that the vehicle was always from this dealer. Bought from this dealer and returned to this dealer presumably on a trade-in. When my husband called the manager he was told a different story that someone else had contracted for the vehicle before us. So which story is correct? Turns out that what we signed they say is not valid because they did not counter sign it....read the contract carefully! More

THE WORST USED CAR EXPERIENCE EVER!!!!!! I purchased my 2007 Grand Jeep Cherokee in June 2013 from East Hills Jeep in New York, before moving to North Carolina in October 2013. This car has I purchased my 2007 Grand Jeep Cherokee in June 2013 from East Hills Jeep in New York, before moving to North Carolina in October 2013. This car has been a complete nightmare as of WEEK 1 of ownership!!! On July 4th 2013, with my 2 year old son in the car, the cars alternator died IN HOLIDAY NIGHT TRAFFIC ON THE BELT PARKWAY!! Then a week after that, the sunroof started leaking...SEVERELY LEAKING!!! With every incident, I had to take time away from my day to go to the dealership to have the car repaired. I was there so often that people made jokes about me working there....(NOT FUNNY AT ALL)!!! Prior to me moving to North Carolina, I had been in constant contact with the General Manager of East Hills, JUDY BURR about all of my issues related with this horrible used car purchase. I was assured that the sunroof was replaced with a brand new sunroof and sunroof track, BUT THAT WAS A LIE! I was also told that the lining would be replaced THAT WAS NEVER DONE! Now my car is back in the shop here in North Carolina for the same REOCCURRING problems, the sunroof is STILL leaking, there is water damage to the interior roof lining, the radio and the front door speakers. Completely fed up with the entire situation, I gave the Lake Norman guys the name and telephone number to East Hills figuring they would coordinate with them about the repairs necessary for the car (something that I think is extremely fair) so imagine my surprise when a representative from Lake Norman called to tell me that he personally spoke with JUDY BURR and before he could tell her exactly what was going on with the car she, very rudely, told him that East Hills will NOT pay to make the necessary repairs and if that’s a problem I can call her directly. Oh really??!! I have been extremely nice up to this point, but fair is fair and this dealership needs to be held accountable. I will not pay ONE CENT to repair this car outside of normal wear and tear!! As of this moment, I am without a car because, as usual, this car is in the shop for a leaking sunroof. There is damage as a result of the CONSTANT water leaks from the sunroof in the radio, the speakers and the cars roof lining. I am a very nice and very fair person that has been pushed to the brink of madness with this car. I WILL NEVER PURCHASE ANOTHER JEEP BRAND VEHICLE EVER , ESPECIALLY FROM EAST HILLS JEEP….NEVER EVER AGAIN!!!! EAST HILLS SOLD ME A LEMON!!! More

Great service. I'd recommend anyone looking for a new or used car to work with Ms.DeMayo. She is very knowledgeable, professional and nice as could be. Any vehicle f I'd recommend anyone looking for a new or used car to work with Ms.DeMayo. She is very knowledgeable, professional and nice as could be. Any vehicle from here out will be through Ms.DeMayo. More