East Hills Chrysler Jeep Dodge Ram SRT

Excellent and easy to deal with Ann DeMayo is an exceptional sales peson. We were very lucky to find her when we leasing our Jeep Wrangler. Our family was actually leasing our thir Ann DeMayo is an exceptional sales peson. We were very lucky to find her when we leasing our Jeep Wrangler. Our family was actually leasing our third Jeep and we were having trouble with a less than honest car dealer. Ann is very knowledgeable and works hard to make you comfortable. We will definitely use her again for our next vehicle. More

Disappointed I had initially given Tony some good reviews but since my purchase I have been disappointed with his responsiveness on some of my issues. Overall he I had initially given Tony some good reviews but since my purchase I have been disappointed with his responsiveness on some of my issues. Overall he was easy to deal with but I feel as though he didn't provide all the details and, while I made some mistakes in this process, I wish he had been more forthright on some of my misunderstandings, which I know I expressed. I have to say overall this has been a negative experience because its just like any car dealer. Be wary of the fine print and don't expect full disclosure or honesty. Probably will never go back. More

New car Greg was terrific from start to finish. His quality of work was outstanding. He went out of his way to make sure everything was perfect for us. Greg was terrific from start to finish. His quality of work was outstanding. He went out of his way to make sure everything was perfect for us. More

This is the third car we have bought from Fred and we are always pleased with his personable, honest approach to selling cars. Jorge was also instrumental in helping find the cars we wanted and he was a ple always pleased with his personable, honest approach to selling cars. Jorge was also instrumental in helping find the cars we wanted and he was a pleasure to work with as well. In addition, Dean with financing showed and offered my wife and I all the available options we could choose from in a freindly, pressure free manner which was quite impressive. I have recommended East Hills and Fred inparticular to many friends and colleages over the years and I will continue to do so. In fact I will complement Jorge and Dean as well. Thank you again for outstanding service, both on the sales floor and in the shop. Sincerely, James Fallon More

Michael Galante was very helpful with everything we needed to know about the jeep we chose. The price was right so we decided to go with him. He was a great sales men and I would recommend him to frien needed to know about the jeep we chose. The price was right so we decided to go with him. He was a great sales men and I would recommend him to friends and family. More

Curtis was very friendly and helpful from the start. This is not the first Jeep we have leased with Curtis we have at leased at least six others throughout the years. At the end of every lease we come This is not the first Jeep we have leased with Curtis we have at leased at least six others throughout the years. At the end of every lease we come back to Curtis this will be my third Jeep my husband has leased thru Curtis for me and my husband has leased at least four for himself. Curtis is very easy to work with we will be back again i'm sure. Susan & Tom Eason More

I am a jeep girl through and through. Recently I had to get rid of my last wrangler and went to Easthills Jeep for a new one. Curtis Rose helped me to purchase my new jeep wrangler. He helped me get exact get rid of my last wrangler and went to Easthills Jeep for a new one. Curtis Rose helped me to purchase my new jeep wrangler. He helped me get exactly what I wanted. He was professional, super friendly and amazingly helpful. I couldn't be happier with the service I got. If you go to Easthillls ask for Curtis! More

This is a car dealership that should be avoided at all costs! The sales staff lured me with a low cost option and the promise of a firm delivery date, which was enough to earn my business. Unfortunately costs! The sales staff lured me with a low cost option and the promise of a firm delivery date, which was enough to earn my business. Unfortunately, things just headed south from there. My initial contact was with Gary C., a member of the sales staff. Gary was friendly and seemed knowledgeable about the Jeep Grand Cherokee I was looking to lease. The particular model and color scheme I desired was not at the dealership. However, Gary assured me “the car could be procured within two days, as it was at another local dealership, and East Hills Jeep has a dedicated specialist whose only role is to inspect and pick up cars at other dealerships.” This spiel was followed up by Gary providing me my car’s sticker sheet after I asked to see it to ensure the vehicle had all the options I was interested in. Given that things seemed to be going reasonably well up to this point, I proceeded to leave a $500 “refundable” deposit. After three days went by, I called Gary to inquire about the expected pick-up date of my new Grand Cherokee, and with an unwelcoming tone, I was told, “When the car comes in, we’ll call you.” That change in tone and response did not sit well with me, so I followed up that call with a call to the dealership’s manager of new sales, Steve. When I told Steve of my discontent with Gary’s response and asked him to look into the situation for me, much to my surprise, Steve told me that the car Gary indicated was at another dealership was nowhere to be found in his system, he has no idea what sticker was given to me, and the so-called specialist who goes from dealership to dealership to procure cars does not exist. Angered, I was ready to walk away from the deal. However, Steve assured me this type of service was a blip for this dealership, but the only option at this point was to order a new car from the manufacturer, which would take up to six weeks to deliver. However, Steve assured me that this ordering experience would be fun as it would be highlighted with weekly updates from the manufacturer as to the production status of my car. I reluctantly agreed under the condition that I was returned $250 of my initial $500 deposit and the dealership pays for half of my license plate transfer fees, which was agree to by Steve. Well, roll forward four weeks. Not only did I not receive the weekly production status updates, but my $250 was not refunded to my credit card. Feeling angered and frustrated, I decided to take this to the next level and spoke with Judy, the dealership’s general manager. After surmising my experience with the dealership and demanding the immediate refund of the $250 promised to me, she nonchalantly said, “I’ll look into this and get back to you.” In disbelief of Judy’s lack of compassion, empathy, etc., within ten minutes of hanging up the phone, I called Judy back with my credit card company representative in tow and demand a full refund of my $500 deposit, which I have yet to receive and in the eyes of the dealership, negates my new car lease. Unfortunately, I am back to square one in my leasing of a new car, but at least I know I will never have to deal with this dealership and that staff again. More

Excellent dealership! Ann senator did everything she could to get me approved for a 2011 jeep grand cherokee. I live in ct and it was absolutely worth the 2 hour drive! Great prices, great employees, an could to get me approved for a 2011 jeep grand cherokee. I live in ct and it was absolutely worth the 2 hour drive! Great prices, great employees, and great vehicles!! I Would absolutely recommend this dealership and ann to my friends and family ! Thank you again! More

This is the second Jeep we have leased at East Hills with Fred. He is tan ultimate professional and the main reason we came back for our second Jeep. East Hills is a terrific dealership and Fred made our fir Fred. He is tan ultimate professional and the main reason we came back for our second Jeep. East Hills is a terrific dealership and Fred made our first experience a memorable one. After meeting Fred nearly 2 years ago and discussing our options, I made it very clear to him that we were not going anywhere else because of how he treated my wife and I. When we needed to lease a new car, I went to visit East Hills and told him of our commitment to both himself and East Hills. Within 2 days, everything was taken care of and my wife is now driving a 2014 Grand Cherokee Limited. I will be going to see Fred within the year to lease our third Jeep within nearly 4 years. More