Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Eastchester Chrysler Jeep Dodge Ram
Bronx, NY
6,187 Reviews
Are you ready to experience that "new car smell?" Does one of our pre-owned inventory strike the perfect chord? Make Eastchester Chrysler Jeep Dodge Ram your trusted dealership for new and used cars, trucks and SUVs as well as auto financing, parts and service options in Bronx. Our greater New York City area dealership is here to serve drivers like you and we're focused on your satisfaction. Eastchester Chrysler Jeep Dodge Ram is proud to serve the communities of Manhattan, Queens, Eastchester, and Westchester County, NY with Chrysler, RAM, Jeep and Dodge cars, new and used car financing, auto service and car repair, auto parts and more. Reach out to us by phone at (718) 547-5500, contact us online, or stop in for a visit so we can earn your business. Our team of sales, finance and service professionals works hard to be the best at what we do. Even if you don't see it on our site we can find any car in the Manhattan, Eastchester, Queens,and Westchester County, NY area for you as soon as you let us know what you're looking for.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,187 reviews
June 14, 2021
THIS IS A COPY AND LASTE FROM MY ORIGINAL GOOGLE REVIEW POSTED ON 5/22 with an update today I am pretty livid about this place. we were there in march 2021 and the sale experience was fine, our salesman POSTED ON 5/22 with an update today I am pretty livid about this place. we were there in march 2021 and the sale experience was fine, our salesman reggie was good. we told him what we wanted to pay bottom line at the end and he made it work......but it took us about 6 hours to get out of there. we ended up leaving with a used mercedes. after a couple days of driving, the service alert came on for new brakes. we spoke and they said they'd take care of it. then they asked for the wheel locks, which were NOT provided when we got the car. apparently the previous owner did not leave them in the car. so what did they do? EVERYTHING wrong. they "somehow" got the wheel locks off but they installed the brake pads incorrectly and instead put in lug bolts that does not actually fit the car. how did I find this out? well, a couple of days ago, my car started making this horrible screeching sound so I took it directly to mercedes to have it looked at and now I need new rotors and pads and new lug bolts. THANKS eastchester, you did a quality job. btw, service department also does not communicate with you. they dont pick up the phone and they do not provide updates on your car when they hold it for DAYS unless you reach out to them first. they claim that "due to covid" they are understaffed. 🙄🙄 6/5 update: my husband drove from LI to the bronx on 6/1 to speak to the service department about getting reimbursed for their botched work. he provided pictures and paperwork and the service manager said he needs to submit it and they will cut us a check and to check back in two days. service dept does not pick up the phone or call us back. 6/14 update: no check. husband reached out today, no response. someone responded to my yelp review and said that she was going to forward this review to her manager but no one has reached out to me YET funny how they can respond to the good reviews but here I am getting ignored 🤔🤔🤔🤔 More
by tingshek
June 13, 2021
Yo. On the real. Ricky from Eastchester did his thing. He went over a beyond to fix the overlooked repair the Manhattan location missed. 100 went over a beyond to fix the overlooked repair the Manhattan location missed. 100 More
by FranciscoJM85@Gmail.com
Verified CustomerEmployees Worked With
Ricky from the service dept.
June 12, 2021
The buying experience was a breeze. Jimmy took the time to review my different options with me and managed everything once I had made a decision on which car to buy. Would highly recommend to review my different options with me and managed everything once I had made a decision on which car to buy. Would highly recommend More
by mcorritori
Employees Worked With
June 12, 2021
It was a great experience, I worked with Sarah and Leroy and was introduced to them by Lamar the gm and it felt like a family. and was introduced to them by Lamar the gm and it felt like a family. More
by wolemiwaolusanya
Employees Worked With
June 11, 2021
Excellent service , Professional manor, easy transition into my new lease. Jimmy Somma will always be my go to guy at Chrysler Jeep Dodge, very acknowledgeable and understanding to our needs. into my new lease. Jimmy Somma will always be my go to guy at Chrysler Jeep Dodge, very acknowledgeable and understanding to our needs. More
by STEVENLEON23
Employees Worked With
June 11, 2021
Staff was very professional and provided all information needed as a new car owner. The location was clean and all staff was courteous. I would be happy to consider or recommend friends and family needed as a new car owner. The location was clean and all staff was courteous. I would be happy to consider or recommend friends and family More
by EVANSANNETTE59
June 10, 2021
I’ve frequented this dealership several times and have had some good and bad experiences. This time around the customer service and professionalism was seriously lacking. I also felt discriminated against had some good and bad experiences. This time around the customer service and professionalism was seriously lacking. I also felt discriminated against which was new however it I was enough to make me not return ever again. More
by miss_stood01
Employees Worked With
Rose Mary
June 10, 2021
I am very happy to buy my car in the deslers esstchester chrysler jeep because it is a good deslership and the sellers are friendly and efficient they treat me very well chrysler jeep because it is a good deslership and the sellers are friendly and efficient they treat me very well More
by DPENA8040
June 09, 2021
My Car is doing worse than it was before I brought it in for service. I have been having major issues cranking my car it seems like the engine continues to turn over every time I hit the first star I've bee for service. I have been having major issues cranking my car it seems like the engine continues to turn over every time I hit the first star I've been having that issue for a while and now some weird rattling is going on and loss of power as I accelerate or when I am at a cruising speed I need it resurviced. More
by snakegotti
Employees Worked With
