
Eastchester Chrysler Jeep Dodge Ram
Bronx, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Mandy Maggie was great. My car was serviced very quickly. I would take my jeep back here for service. Friends and family will also visit the location.? Maggie was great. My car was serviced very quickly. I would take my jeep back here for service. Friends and family will also visit the location.? More
Excellent The service was great. Rob Aristy treated me with excellent. Not only was he knowledgeable but also work hard to answer all my inquiries. I am extreme The service was great. Rob Aristy treated me with excellent. Not only was he knowledgeable but also work hard to answer all my inquiries. I am extremely satisfied with the service provided. More
Great a customer service Alfred was very helpful in breaking down the numbers and helping me find the Jeep that best met my needs. I would definitely come back ! Alfred was very helpful in breaking down the numbers and helping me find the Jeep that best met my needs. I would definitely come back ! More
Great Service Advisor was very pleasant and helpful. fast turn around time, was updated throughout the entire process and got vehicle back pretty quickly. all quest Advisor was very pleasant and helpful. fast turn around time, was updated throughout the entire process and got vehicle back pretty quickly. all questions and concerns were adequately dealt with More
A lot of shady information First of all I had a lease, then I decided to buy the car since my wife needed the car. I was with my family doing the purchase and didn’t have much t First of all I had a lease, then I decided to buy the car since my wife needed the car. I was with my family doing the purchase and didn’t have much time to review the contract. I was advised to purchase extra Garantee which I did for 1,800, however when I reviewed the contract I was charged 2,500 instead. Furthermore there were a few minor twicks like wash the car and so on that I was told to get and they never happened. Very disappointed with dealer. I was planning to buy another car there, but now I’ll start looking some other place. Very disappointed with that dealer. More
Follow Up On 7/25/18, I dropped my Jeep off at approximately 7:35 am for a service and to have a rattling noise checked out. The service rep was Ricky. I did On 7/25/18, I dropped my Jeep off at approximately 7:35 am for a service and to have a rattling noise checked out. The service rep was Ricky. I did not hear back from a service rep so I decided to call a about 1:00 pm to see if I can get an up to date on my vehicle. I called numerous times and kept getting transferred to a different person. I also called and left a voice mail on Frank's (service managers) phone and did not get a call back. I decided to go to the Jeep service center and arrived at about 2:45 am. Upon arrival Ricky was not there as they told me he left for the day. the other rep on the deck behind Ricky's was looking into finding out the status and told me to wait in the service lounge. I continued to check back with her every 15 minutes and she said she is trying to find out the status. At about 4:30 pm she came and told me a part had to be ordered and it should be in tomorrow. She asked me to wait in the lounge again so she can prepare the check out paper work, which was not done until after 5 pm. A very frustrating day with poor follow up. On 7/26, Ricky called me in the morning and told me the parts did not come in yet and apologized with the miss hap yesterday. Ricky texted me at 3:11 pm and told me the parts arrived. and I told him I would be there on Friday at 7:30 am to drop off my car again. The repairs were completed at 10:31 and Ricky let me know by text. More
Had a good experience I felt good about my service appt. - they were able to tell me what service I needed but didnt pressure me if I wanted to wait or get second opinion o I felt good about my service appt. - they were able to tell me what service I needed but didnt pressure me if I wanted to wait or get second opinion on quotes. I will be coming back to see if they can match my quote for new brakes and I am happy to work with them as they are very friendly and accommodating. More
Great place great place very fast on working on your vehicle service help very good the person i delt with very Professional text to make sure everything was fine great place very fast on working on your vehicle service help very good the person i delt with very Professional text to make sure everything was fine and if we had any question I give it 5 stars More
Kayla was amazing! Kayla made sure that I was taken care of from the moment I got there. I went in for an oil change and came service and she made sure I was out in no t Kayla made sure that I was taken care of from the moment I got there. I went in for an oil change and came service and she made sure I was out in no time! More
Good work They did a good and fast work they checked everything and fixed what needed to be fixed I didn’t have to wait to long They did a good and fast work they checked everything and fixed what needed to be fixed I didn’t have to wait to long More