Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Eastchester Chrysler Jeep Dodge Ram
Bronx, NY
6,187 Reviews
Are you ready to experience that "new car smell?" Does one of our pre-owned inventory strike the perfect chord? Make Eastchester Chrysler Jeep Dodge Ram your trusted dealership for new and used cars, trucks and SUVs as well as auto financing, parts and service options in Bronx. Our greater New York City area dealership is here to serve drivers like you and we're focused on your satisfaction. Eastchester Chrysler Jeep Dodge Ram is proud to serve the communities of Manhattan, Queens, Eastchester, and Westchester County, NY with Chrysler, RAM, Jeep and Dodge cars, new and used car financing, auto service and car repair, auto parts and more. Reach out to us by phone at (718) 547-5500, contact us online, or stop in for a visit so we can earn your business. Our team of sales, finance and service professionals works hard to be the best at what we do. Even if you don't see it on our site we can find any car in the Manhattan, Eastchester, Queens,and Westchester County, NY area for you as soon as you let us know what you're looking for.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,187 reviews
August 10, 2018
Recent Visit Service advisor Yasmin was wonderful and informative. Kept customer abreast of vehicle progress through text and/or phone call. Was very apologetic f Service advisor Yasmin was wonderful and informative. Kept customer abreast of vehicle progress through text and/or phone call. Was very apologetic for any delay. More
by c.small
Verified CustomerEmployees Worked With
Yasmin Henry
August 10, 2018
Quick and pleasant service Service rep Kayla was pleasant. She kept me informed. The person who greeted me when I arrived and directed me to my drop off point was friendly. T Service rep Kayla was pleasant. She kept me informed. The person who greeted me when I arrived and directed me to my drop off point was friendly. The waiting area was clean. Coffee available for customers. Car was delivered back to me within 1- 1/2 hours. Follow up after appointment was nice. only thing negative is that my phone is not connected in my vehicle anymore. I hope it is something simple that I can figure out, if not I will have to make a return trip for help. More
by mslindacw
Employees Worked With
Kayla Benitez
August 10, 2018
Fast and easy Service was quick and easy. from signing in, all the way to leaving with my vehicle. Service rep was attentive and helpful. Will be utilizing this ser Service was quick and easy. from signing in, all the way to leaving with my vehicle. Service rep was attentive and helpful. Will be utilizing this service center in the future. More
by j.anthony.prez
Employees Worked With
Yasmin Henry
August 10, 2018
Mandy Maggie was great. My car was serviced very quickly. I would take my jeep back here for service. Friends and family will also visit the location.? Maggie was great. My car was serviced very quickly. I would take my jeep back here for service. Friends and family will also visit the location.? More
by mandy21h
August 09, 2018
Excellent The service was great. Rob Aristy treated me with excellent. Not only was he knowledgeable but also work hard to answer all my inquiries. I am extreme The service was great. Rob Aristy treated me with excellent. Not only was he knowledgeable but also work hard to answer all my inquiries. I am extremely satisfied with the service provided. More
by ESTY.CHAVEZ1
Employees Worked With
Rob Aristy
August 09, 2018
Great a customer service Alfred was very helpful in breaking down the numbers and helping me find the Jeep that best met my needs. I would definitely come back ! Alfred was very helpful in breaking down the numbers and helping me find the Jeep that best met my needs. I would definitely come back ! More
by jgarcia9792
Employees Worked With
Alfred Millington
August 09, 2018
Great Service Advisor was very pleasant and helpful. fast turn around time, was updated throughout the entire process and got vehicle back pretty quickly. all quest Advisor was very pleasant and helpful. fast turn around time, was updated throughout the entire process and got vehicle back pretty quickly. all questions and concerns were adequately dealt with More
by dwaynebennett1313
Employees Worked With
Rob Aristy
August 09, 2018
A lot of shady information First of all I had a lease, then I decided to buy the car since my wife needed the car. I was with my family doing the purchase and didn’t have much t First of all I had a lease, then I decided to buy the car since my wife needed the car. I was with my family doing the purchase and didn’t have much time to review the contract. I was advised to purchase extra Garantee which I did for 1,800, however when I reviewed the contract I was charged 2,500 instead. Furthermore there were a few minor twicks like wash the car and so on that I was told to get and they never happened. Very disappointed with dealer. I was planning to buy another car there, but now I’ll start looking some other place. Very disappointed with that dealer. More
by CASTROJULIO1975
August 08, 2018
Follow Up On 7/25/18, I dropped my Jeep off at approximately 7:35 am for a service and to have a rattling noise checked out. The service rep was Ricky. I did On 7/25/18, I dropped my Jeep off at approximately 7:35 am for a service and to have a rattling noise checked out. The service rep was Ricky. I did not hear back from a service rep so I decided to call a about 1:00 pm to see if I can get an up to date on my vehicle. I called numerous times and kept getting transferred to a different person. I also called and left a voice mail on Frank's (service managers) phone and did not get a call back. I decided to go to the Jeep service center and arrived at about 2:45 am. Upon arrival Ricky was not there as they told me he left for the day. the other rep on the deck behind Ricky's was looking into finding out the status and told me to wait in the service lounge. I continued to check back with her every 15 minutes and she said she is trying to find out the status. At about 4:30 pm she came and told me a part had to be ordered and it should be in tomorrow. She asked me to wait in the lounge again so she can prepare the check out paper work, which was not done until after 5 pm. A very frustrating day with poor follow up. On 7/26, Ricky called me in the morning and told me the parts did not come in yet and apologized with the miss hap yesterday. Ricky texted me at 3:11 pm and told me the parts arrived. and I told him I would be there on Friday at 7:30 am to drop off my car again. The repairs were completed at 10:31 and Ricky let me know by text. More
by lennyz10
Employees Worked With
Ricky
August 08, 2018
Had a good experience I felt good about my service appt. - they were able to tell me what service I needed but didnt pressure me if I wanted to wait or get second opinion o I felt good about my service appt. - they were able to tell me what service I needed but didnt pressure me if I wanted to wait or get second opinion on quotes. I will be coming back to see if they can match my quote for new brakes and I am happy to work with them as they are very friendly and accommodating. More
by dgerolimatos
Employees Worked With
Ricky Belano
