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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,683 Reviews
Call Service Center (877) 983-7766

3,683 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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November 24, 2021

Service was quick and easy. No problem service is what customers want . Thanks again yeah More

by inmahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
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Nov 29, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Making your service visits quick and easy is always the goal at Eastchester Chrysler Jeep Dodge Ram, and it's fantastic to hear we're succeeding. We're grateful that you took the time to share some positive feedback, and we look forward to our next opportunity to work together!

November 24, 2021

Great customer service from Rosemary and thanks to the service department for a quick installation on my truck. More

by jab121517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosemary
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Nov 29, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We're glad we could get your truck's installation completed quickly and efficiently! Thank you for leaving Eastchester Chrysler Jeep Dodge Ram your five stars - we are so grateful.

November 23, 2021

Excellent service and communication very clean service area ,friendly people and accommodating. Will go back again More

by TISO531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
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Nov 23, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We are delighted to hear that our team earned your business with their professional service. Thank you so much for visiting us at Eastchester Chrysler Jeep Dodge Ram! We look forward to assisting you next time.

November 23, 2021

Very helpful and professional. Good service and excellent experience. I recomended this place for sure More

by ncoraima29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosemary , Rob Aristy
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Nov 24, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

It's great to hear that our team was helpful and professional. The entire Eastchester Chrysler Jeep Dodge Ram team appreciates this review!

November 22, 2021

The workers were very great didn’t wait long to get the work done on my car. More

by minnis476
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy and Robert
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Nov 23, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful service experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back again down the road!

November 22, 2021

Very un professional, not worth the time! When you have a staff of people that just want your money 💰 and not your business that's not a good business model. More

by deetee526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maggie Matir
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

This is disappointing feedback to receive, as this is not how we want our guests to feel after working with us. If you would be willing to speak with me directly, I would be grateful for the opportunity to gather more information and see if there is anything I can do to turn things around. Please feel free to reach out to me at your convenience. Thank you, Symone Ellison - Customer Success Specialist - (877)-811-9330

November 20, 2021

I had a 7:30 am appt to have running boards installed and I left the dealership at 2:45pm. My day was wasted. More

by remmanuell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maggie Matir
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Reid
Other Employees : Jeffrey
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Dec 06, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

This certainly doesn't sound like the efficient care our team strives to deliver. We value your time, and we're very sorry our team didn't make more of an effort to express that during your visit. We will touch base with our service members to reiterate the importance of providing communicative and swift service so this can be avoided in the future. If there is anything we can do to better the outcome of this situation for you, please don't hesitate to contact our Customer Care Team at (877)-811-9330. Thank you.

November 19, 2021

Great service and customer care in my experience with them about 7 years now. They’ve always found a solution to satisfy any of my concerns, professionally and proficiently. More

by mfana75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy
Report | Print
Nov 19, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We appreciate your support over the years and are happy to hear that you had such a successful service experience. Drive safely, and we hope to see you back again at Eastchester Chrysler Jeep Dodge Ram!

November 19, 2021

Service was fast and the employees was very nice and helpful & welcoming glad I pick this dealership More

by niquascotland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

It's terrific to hear the warm welcome and efficient care our team provided earned us this excellent review! We're glad you chose Eastchester Chrysler Jeep Dodge Ram as well, and we look forward to working with you more in the future!

November 19, 2021

I had a great experience Ricky helped me out a lot it was overall an amazing experience with his help. More

by simong1199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
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Nov 20, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We love hearing your experience with Ricky, and the Eastchester Chrysler Jeep Dodge Ram team was amazing! It's a joy to help our guests with all their automotive needs, and we'll be here whenever you need us next!

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