Back

Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,689 Reviews

3,689 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

Sort by
July 17, 2021

The service guy George was the most helpful and efficient! I was in and out in record time! I thought I was going to spend more time. More

by javicolindresram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
Jul 19, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the lovely review! We're pleased to hear that George and the Eastchester Chrysler Jeep Dodge Ram team are doing such excellent work. Come back again next time!

July 17, 2021

The employees in you service department are very professional and courteous. I went there in the afternoon and they serviced my grand Cherokee in a timely manner. This is why I’m on my third lease w More

by JUGTAVERN.BC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Jul 19, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We couldn't be happier to hear that we're providing excellent service across the board. Thank you for being a valued Eastchester Chrysler Jeep Dodge Ram customer - we hope to see you and your Jeep Grand Cherokee again next time!

July 17, 2021

The service department is great and friendly. Rosie was very helpful and professional. I found the cost of parts and labor was a little high, overall good experience. More

by ABAD10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie 5 stars
Jul 20, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for this feedback. We are delighted that Rosie and the rest of our Eastchester Chrysler Jeep Dodge Ram team delivered helpful service! For all your future auto needs, we will be here to assist you.

July 16, 2021

I will be filing a complaint with attorney general regarding being charged 6k over sticker price . It was never disclosed plus many promises of features trick should have that it didn’t . That’ More

by BRANDALEXANDER
Price
Recommend Dealer
No
Employees Worked With
Anthony Couvertier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Pena
1.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Nunez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We're sorry to hear you're unhappy with your deal, and we apologize that your truck is missing some preferred features. We'd love to help rectify this situation however we can. Would you please give our Customer Care Team a call at (877)-811-9330 so we can see what we can do to assist? Thank you.

July 16, 2021

Came in for an oil change and new tires through the express lane. Got it done within the specified time. Great work, very professional, and very kind to customers. More

by nemo1g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
Jul 16, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for the great endorsement of the Eastchester Chrysler Jeep Dodge Ram Express Lane! Glad we were able to get you in and out with a fresh oil change and new tires. Hope to see you next time!

July 16, 2021

I bought my vehicle into service after two week appointment they didn’t resolve my issue they put another battery in the vehicle the vehicle has the same issue they gave me another appointment whic More

by nightman365
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Rob Aristy
Aug 02, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We're sorry to hear about the ongoing issues with your vehicle and can certainly understand your frustration. We think it would be best if we talked through this together, so we can assess the situation and see how we might be able to help. Would you please give our Customer Care Team a call at (877)-811-9330, when time permits? We will look for your contact information in the meantime. Thank you.

July 16, 2021

Called 1st about part was told in stock, got there it was not. Told to come back, unacceptable. Price was high for a key fob More

by cokey.715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa was very professional
Jul 20, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

I am sorry to hear about the poor communication on our end, and for the inconvenience this caused you. We strive to provide top-notch service at a fair value and we will take your feedback into consideration moving forward. If there is anything I can do to assist you from here on out, please don't hesitate to reach out. Thank you, Customer Care Team - (877) 811-9330

July 16, 2021

This will now be my shop...for everything my vehicle needs... Ricky (Rodolfo Beleno) was amazing he took very good care of my 2019 Jeep Grand Cherokee very courteous and professional thank you More

by teethree718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosemary & Ricky & Brittany!
Jul 19, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We're delighted to hear that Ricky and the Eastchester Chrysler Jeep Dodge Ram team took such amazing care of you and your Jeep Grand Cherokee! Thank you for your kind review - we hope to see you again next time!

July 15, 2021

Very professional and friendly service. Quick turn Very professional and friendly service. Quick turn around and the facility, as well as the waiting area, are very clean. Would recommend them to a More

by eadamr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Aristy, Kayla Benitez
Jul 15, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We couldn't have asked for a better review - thank you so much! We hope to see you back at Eastchester Chrysler Jeep Dodge Ram again next time!

July 15, 2021

U guys had great customer service ! U kept me updated and informed at all time! U guys were consistent with ur dedication to keep me happy and fix my car in a timely fashion More

by BAGGETTRUSSELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Russell - thank you for reviewing Eastchester Chrysler Jeep Dodge Ram! We're so glad you had an excellent visit with us, and we hope to have the pleasure of working with you again next time. Safe travels!

...
143
...