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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,689 Reviews

3,689 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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May 26, 2021

Came here for a maintenance check. Was taken care of quickly. Good service & the people are nice. Would definitely return back here for another service! More

by JAICEVARGHESE825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
May 26, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We couldn't ask for a much better review! Thank you for choosing the Eastchester Chrysler Jeep Dodge Ram team for your vehicle maintenance - we look forward to seeing you back again next time!

May 26, 2021

Great customer service , answered all my questions and concerns ! I strongly recommend this service department to everyone . Rob is one of the best service managers !! More

by BLUEREGGIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
May 26, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the kind words and recommendation! We sincerely appreciate the positive feedback and will be sure to share it with our service team. Safe travels and see you next time! - the Eastchester Chrysler Jeep Dodge Ram team

May 26, 2021

They are Always great and responsible to people They They are Always great and responsible to people They always call when the car is ready and the wait is not long Will tell my friends More

by SHARON5560
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Somma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Sharon, thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Eastchester Chrysler Jeep Dodge Ram, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

May 25, 2021

Great people and great service . I can’t complain about any single thing . Take really good care of my vehicle . I truly recommend this dealer More

by felinfiniti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
May 25, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for recommending Eastchester Chrysler Jeep Dodge Ram! We are thrilled that you can depend on our team to keep you safe out on the roads. Enjoy your day!

May 25, 2021

It was great and fast service. They answered any concerns I had. They were prompt to call me when the service was completed and explained everything that was done to my vehicle More

by Brittany G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosemary
May 25, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Brittany, We love to hear from our guests and are thrilled we were able to deliver a five-star experience. Delivering professional and prompt service is our number one priority so it makes our day to hear that our service team made sure you were well taken care of. Thanks for stopping in at Eastchester Chrysler Jeep Dodge Ram and we hope to see you next time. Drive safe and have a great day!

May 25, 2021

I waited a really long time for my vehicle once my car was done being serviced I had to request the car wash voucher in which wasn’t accepted at the address mentioned. It was a huge inconvenience. More

by TODDVINEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kayla Benitez
Jun 11, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

I apologize that you had a disappointing experience. We strive to make our guest's service visits seamless and I'm so sorry this wasn't reflected to you. I will make sure to mention your feedback to the team and find out where the disconnect was. If you have any other concerns you would like to address, please give me a call directly. I would be more than happy to help. Thank you, Kat Kowalski - Customer Care Specialist - (877) 811-9330

May 25, 2021

Quick, reliable and service. Was in and out very quickly. Staff was knowledgeable of work. Pricing as well as labor cost was reasonable. would definitely recommend More

by jeanforbes1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lewis De La Cruz
May 25, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Eastchester Chrysler Jeep Dodge Ram, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

May 24, 2021

Everyone was so nice and did everything to get my car serviced promptly, the service advisor Ricky was really amazing and Melissa was very accommodating! amazinh service deff recommending to everyone More

by JMIRANDA9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky and Melissa
May 24, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful experience working with Ricky, Melissa, and the service team. All of us at Eastchester Chrysler Jeep Dodge Ram are grateful for your business. Drive safely, and we hope to see you again down the road!

May 24, 2021

Great service keep me up dated with everything with my car answers all my questions that i had for my car will be back again More

by sam2nextel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
May 24, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

This is exactly the feedback we hope to see. Thank you so much for visiting us at Eastchester Chrysler Jeep Dodge Ram and trusting us with your vehicle!

May 24, 2021

I was very satisfied with the care and service received during my recent service visit. I had the car inspection completed and Jasson looked at other maintenance items pointed out in my last service appoin More

by mslindacw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Liriano
May 25, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We really appreciate you taking time to post a review about your recent service visit. It's wonderful to hear that Jason provided informative service so you could feel confident in our suggestions. Thank you for being part of the Eastchester Chrysler Jeep Dodge Ram family!

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