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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,689 Reviews

3,689 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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May 24, 2021

Ricky Beleno customer Service was remarkable.. He's Helpful and Patient.... He kept me updated at ALL times...Great communication skills....Explained Everything to me I appreciate you RICKY....Yo More

by CAROLBELGROVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Beleno.....I was so frustrated with my Vehicle...He was patient, Understanding and Have great customer Service....He is the BEST!!....Thanks RICKY for your assistant......, Rob Aristy
May 25, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Carol, thank you for taking the time to leave us a review! We are pleased to hear that Ricky took such good care of you here at Eastchester Chrysler Jeep Dodge Ram, and we will certainly let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

May 22, 2021

Did a really good job, everyone was very friendly and had no problems at all, car was in for a week, and came out working perfectly More

by andrew6210ny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
May 24, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We are more than pleased to hear that our service department delivered professional service which made your experience a success from start to finish. Thank you for trusting Eastchester Chrysler Jeep Dodge Ram with your business and we hope to help you out next time. Drive safe and have a fantastic day!

May 21, 2021

Great service from Ricky. Very attentive and cooperative. Always goes above and beyond to meet the customers needs and ensure they are completely satisfied. Thanks More

by NJ.PAULA8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
May 21, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Eastchester Chrysler Jeep Dodge Ram, and we will certainly let Ricky know that you appreciate his help. We look forward to your next visit!

May 21, 2021

Excellent service! Friendly staff! Rich did a great job of getting me into a new Ram 1500. Would highly recommend this dealership! Very helpful with everything! More

by lulu1231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with our team at Eastchester Chrysler Jeep Dodge Ram, and we will certainly let Rich know that you appreciate his help. We hope that you continue to enjoy your new RAM 1500!

May 21, 2021

The service department is the worst I've been to dishonest and a waste of my time will never use them again LIED ABOUT MY SEATS SAYING I NEED SEATS REPLACED WHEN ALL MAJOR WORLD DID WAS FIX THE CABL More

by mike3pedals
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Marciano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Jun 08, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

This is a concerning review to read, and it certainly doesn't sound like the exceptional service we pride ourselves on here. I would be more than willing to speak with you directly about what happened and ensure that we do what we can to clear up any confusion and make this right. Please don't hesitate to give me a call. Thank you, Kat Kowalski - Customer Care Specialist - (877) 811-9330

May 21, 2021

Fantastic experience. I give Rick and his team all of the credit in the world. They brought my jeep back to life when I thought I would have to give up on it. Incredible customer service from beginning More

by Mike Diaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Beleno, Rob Aristy, Kayla Benitez
May 24, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Mike, thank you for taking the time to leave us a review! It was our pleasure to service your Jeep here at Eastchester Chrysler Jeep Dodge Ram, and we will certainly let Rick and our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

May 19, 2021

Great service I was seen very quickly very friendly environment I will def recommend this place for service to my friends and will be coming back again myself More

by edwardbeato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Méndez
May 19, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Edward - Thank you for the great review! We are thrilled to hear that you had such a successful experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you again down the road!

May 19, 2021

Wow best team !!!! I have done business with they went on and Beyond I got my dream jeep thanks to them (Limited X) I been a customer here for years! You have to see them!!! I I will not do best anywhere els More

by CAR2511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Ramirez
May 19, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

All of us at Eastchester Chrysler Jeep Dodge Ram are thrilled to have delivered a five-star experience! We love to hear positive feedback about our staff and are happy to hear that they took great care of you and were able to get you into a Jeep that is right for you. We will be sure to let Julio, Joel and Rob know how much you appreciated their help. Safe travels and enjoy your new Jeep Grand Cherokee Limited X!

May 19, 2021

Professional personnel. From making the appointment to having my issue fixed the day of. I would recommend this place anytime. Thank you guys for all your help More

by youssefniampa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
May 19, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

It was our pleasure to provide you with efficient, top-notch service! Thank you for trusting our team with your business, and for taking the time to leave us a positive review. Drive safely and we hope to see you again down the road!

May 19, 2021

Was an excellent experience.. everyone was very helpful and respectful. Service advisor was a pleasure to bring my Jeep for service. Job well done. Very satisfied customer because of my service advisor. More

by ccdiamonds94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lewis De La Cruz
May 19, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for trusting us to get the job done! Here at Eastchester Chrysler Jeep Dodge Ram, we strive to deliver top-notch service and we're glad that came through to you!

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