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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,689 Reviews

3,689 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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March 26, 2021

Love the the team work and service ! !!! The wait time wasn’t to bad especially with the team I was in and out and was communicating as excellent. More

by MJOHNSON163
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Couvertier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lemar Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosemary
March 25, 2021

Ricky the service advisor was very helpful with helping me and answering any all my questions about I had about my vehicle and the problems More

by JMALDONADO360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky beleno
Mar 25, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the review! It was our pleasure to assist you here at Eastchester Chrysler Jeep Dodge Ram, and we will certainly let Ricky know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

March 25, 2021

Rosemary was exceptional! The best customer service I have experienced by far! Very attentive my needs, eager to provide information about any questions or concerns that I had. Very professional. More

by klcooper212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosemary Aviles
Mar 25, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for reviewing Eastchester Chrysler Jeep Dodge Ram! We are overjoyed to hear that Rosemary's service stood out to you and we appreciate you sharing these kind words. Hope to see you at your next visit!

March 25, 2021

Overall Rosemary was patient explaining what’s needs to be fixed, the work was done in a timely manor, showed me the repairs and keep was washed. More

by fjpbmw13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosemary
Mar 25, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for choosing Eastchester Chrysler Jeep Dodge Ram for your repair needs! We are so happy to hear that Rosemary provided five-star service. If any future issues should arise, we will be here to help.

March 25, 2021

When I bought the car to be serviced Ricky provided excellent service as a service advisor. The car drives way better since being serviced. Thanks More

by latoyaspeller0781
Recommend Dealer
Yes
Employees Worked With
Ricky Beleno
Mar 25, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We're thrilled to hear that Ricky and the rest of our service team took such good care of your vehicle! Thank you for trusting Eastchester Chrysler Jeep Dodge Ram with your repair and maintenance needs!

March 25, 2021

Maggie took very good care of me. My car was serviced and I was informed on future needs. Great job!! This is my cars home! More

by Ghost
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hector Jiminez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your loyal business and excellent review! We are thrilled that Maggie and the team took such great care of you and your car. See you next time at Eastchester Chrysler Jeep Dodge Ram!

March 24, 2021

They take good care of you excellent the service they make you feel welcome. They take good care of you too I have no complaint More

by stephen4445
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Stephen - Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you again down the road!

March 24, 2021

I don't have anything bad to say about the experience. It was a simple software update I was 1st on line. I was in-and-out within an hour so my day wasn't wasted can't do any better than that More

by gkruns
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Mar 24, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We really appreciate the positive feedback! It's great to hear that our service team delivered such a seamless, efficient experience. Thank you for coming to Eastchester Chrysler Jeep Dodge Ram for your software update!

March 24, 2021

The supervisor managers don’t ask question just skip u when u clearly had an appointment and I was on the line waiting to get my car serviced. Appointments don’t matter in that place.They need to fire and More

by Illy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Marciano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Apr 08, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Lily, this feedback is very concerning and I am sorry that we left the wrong impression. We value customer experience above all else, so I would appreciate the opportunity to make things right for you. Would you please consider giving me a call at your earliest convenience? Thank you, Kat Kowalski - Customer Care Specialist - (877) 811-9330

March 23, 2021

I brought my Jeep in for an oil change and the staff was friendly and helpful. Frank made sure it was a good experience. Thanks! More

by cw104
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank
Mar 23, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for choosing Eastchester Chrysler Jeep Dodge Ram! We strive to deliver a seamless service experience, and it is great to hear that this was reflected in your time working with Frank. Drive safely, and we hope to see you again down the road!

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