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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,689 Reviews

3,689 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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February 26, 2021

The entire process was efficient and thorough. Rafael was super attentive. He tuned into my Jeep's needs and made me feel safe and well maintained. More

by gdesoiza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael was the service advisor. He was amazing
Feb 26, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

It makes our day to hear that Rafael took such good care of you and your vehicle! Thank you for trusting Eastchester Chrysler Jeep Dodge Ram with your repair and maintenance needs!

February 26, 2021

The waiting area should be more cleaner especially the bathroom , the only person that was very outgoing was the person that check me in at the gate and the supervisor even when I was leaving he said the More

by chavycamaro
Customer Service
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for this review. Customer safety is our top priority, and we appreciate you bringing these concerns to our attention. Further, I would like to apologize for the way you were treated during your visit. We strive to deliver a five-star experience, and it is never our intention to inconvenience our guests. I assure you that I will share this feedback with my team. If there is anything more you would like to share or anything else I can assist you with, please feel free to reach out to me directly. Best, Kat Kowalski - Customer Care Specialist - (877) 811-9330

February 25, 2021

excellent friendly service, quality service love my Grand Cherokee best investment ever. I think I'll be keeping this vehicle once my lease is up. More

by Alicia Murphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Feb 25, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Hi Alicia - Thank you for taking the time to review us! We strive to deliver a seamless service experience, and it is great to hear that you had such a successful experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely in your Jeep Grand Cherokee, and we hope to see you again down the road!

February 25, 2021

Service Advisor Jason Liriano , took care of my car service. He was professional. Explained everything to me regarding my Jeep. I had a good experienced at the dealership. Thank you Jason Liriano. More

by nelsoncintron1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Liriano
Feb 25, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We really appreciate the positive feedback! It's wonderful to hear that Jason took such good care of you and your Jeep. Thank you for trusting Eastchester Chrysler Jeep Dodge Ram with your service needs!

February 25, 2021

I was in and out perfect customer service. Everybody was so useful. Will be coming back for sure. Thank you guys for all your service More

by unforgettableb25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raphael , Rob Aristy
Feb 25, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We are so proud to have earned your business and positive review! Thank you from all of us at Eastchester Chrysler Jeep Dodge Ram.

February 25, 2021

Easy drop off process. Following Covid protocols. Good customer service provided and good communication. I Would definitely recommend this location to my friends and family. More

by nmundo26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us a review! We are grateful that we got the opportunity to assist you here at Eastchester Chrysler Jeep Dodge Ram, and it means a lot to know that you will recommend us to others. We look forward to your next visit!

February 24, 2021

Tengo que felicitar a EastchesterChrysler Jeep Dodge Ram Tengo que felicitar a Eastchester Chrysler Jeep Dodge Ram especialmente al Departamento de Servicio.. RICKY EL MEJOR EN SU AREA BUEN TRATO TREMENDA P More

by KELVINPC92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
Feb 25, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Kevin - Gracias por las cinco estrellas! Apreciamos las palabras amables acerca de Ricky y es fantástico oír que tuvo una buena experiencia trabajando con él. Le deseamos muchas millas felices y esperamos trabajar con usted en Eastchester Chrysler Jeep Dodge Ram la próxima vez!

February 23, 2021

It’s was nice experience I love the car and seteven he helpful man and honest thank you for everything for real I’m glad More

by marwan303
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We couldn't have asked for better feedback! Thank you for trusting Eastchester Chrysler Jeep Dodge Ram with your business!

February 23, 2021

Very professional. I was in and out in less than 10 minutes. Was getting my work done thru a warranty company, my service rep Ricky kept me abreast of the repair status the whole way through and was ve More

by stevematt1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky (service rep)
Feb 23, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

It was our pleasure to assist you with efficient, high-quality service! Thank you for taking the time to share your experience, we are happy to have you as an Eastchester Chrysler Jeep Dodge Ram customer!

February 23, 2021

The service agent that handled my truck for me made a very uncomfortable situation seamless as possible.It was handled with professionalism and courtesy they were knowledgeable and friendly More

by ijamaw89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
Feb 23, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We are thrilled to hear that our team delivered the kind of top-notch service we expect for our customers! Thank you for giving Eastchester Chrysler Jeep Dodge Ram your business and five-star review. Have a great day!

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