Eastchester Chrysler Jeep Dodge Ram - Service Center

Rafael was an outstanding service agent. He provided proactive and timely communication regarding the status of my vehicle. He also provided service recommendations for my vehicle to ensure a safe ride. proactive and timely communication regarding the status of my vehicle. He also provided service recommendations for my vehicle to ensure a safe ride. More

Although my issues weren’t 100% fixed, the service advisors were great, patient knowledgeable and helpful. Did the best they can to keep me innformed and out as soon as possible advisors were great, patient knowledgeable and helpful. Did the best they can to keep me innformed and out as soon as possible More

Great service and pleasant personal. I’m always welcome dealing with this company. I’m satisfied and shall return for more service. All love always dealing with this company. I’m satisfied and shall return for more service. All love always More

The extended warranty is worth the $$ I had a strut problem on my 2016 Chrysler 200s. The potholes in NYC damaged my front end suspension and I realized I had a problem after hearing some I had a strut problem on my 2016 Chrysler 200s. The potholes in NYC damaged my front end suspension and I realized I had a problem after hearing some unusual knocking sounds after hitting bumps and holes on the road. I paid for the extended warranty which was @ $2500 since my 3 yr warranty had expired. The cost of the parts and the labor to replace the front struts and control arms cost $.00. Dropping off the car was easy as i had made an appointment for the service. Had to leave my car overnight since the parts were not in stock. The advisor called me @2 PM and gave me the exact cost, told me what was wrong and let me know the ride would be ready the next day. And it was. I already feel the difference after the repair. Thanks Rafael Munoz and the Eastchester crew for making my first time service appointment a great one! Richie Toma Correa More

They charge so much for the services but the quality is very poor. In 2 occasions I went this week and both times they left a job undone. I had to personally reconnect my wires for my auto start. Not once very poor. In 2 occasions I went this week and both times they left a job undone. I had to personally reconnect my wires for my auto start. Not once but twice. In addition, the workers put my carpets in my seats. When I open the car the seats were filthy. I was very disappointed. Because it didn’t happen once but twice. Never going back there More

I can only write good things about the service department and their amazing team. Every time I bring my vehicle in for service I never have any issues. The staff is more than helpful and always gets the job and their amazing team. Every time I bring my vehicle in for service I never have any issues. The staff is more than helpful and always gets the job done. Keep up the good work. Robert, Scarlett and kayla deserves a raise! More

Ita always a problem when I come there, UNACCEPTABLE!!! Over a hour for oil change and I was told at my last oil change I still had 1 free one, that didn't happen. Then you wanted to charge another $400 ju Over a hour for oil change and I was told at my last oil change I still had 1 free one, that didn't happen. Then you wanted to charge another $400 just for a Cabin filter and engine oil???? You gotta be kidding me, I unsatisfied again and will never come there again, NOT TO MENTION FALSE AVERTISEMENT WHEN I GOT MY VEHICLE..... More

My experience was phenomenal thanks to the Thanks to Kayla at service. I will definitely continue to use this dealership and recommend it to others. Kayla at service. I will definitely continue to use this dealership and recommend it to others. More

Good customer service, pleasant sales reps, helpful and respectful. Good friendly and informative employees. I wish that the the lady that sit near the stairs in the service area is more receptive, pleasa respectful. Good friendly and informative employees. I wish that the the lady that sit near the stairs in the service area is more receptive, pleasant and informative and not so dismissive. More

I would like to thank Diana and the rest of her team at Eastchester Jeep Service Center. The service was great and their advice was appreciated. Eastchester Jeep Service Center. The service was great and their advice was appreciated. More