Back

Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,686 Reviews

3,686 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

Sort by
July 11, 2020

The staff are kind..but unfo still having issues with repair. Car had recall which was repaired after waiting for repair center to order parts for over a year which were already available. More

by zayrapentenrieder
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
Jul 13, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

I sincerely apologize for the delay in your recall repairs. If you are still experiencing issues with your vehicle, we certainly want to make things right. I can't locate your contact information from this review, so please call me when you have the chance. Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

July 11, 2020

answered all my questions. Kept me informed of the matter going on and on time delivery .. definitely will come back to eastchester jeep for any issues with my vehicle More

by 3JMERC8
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Jul 13, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for reviewing Eastchester Chrysler Jeep Dodge Ram. We're grateful to have earned your business and we look forward to taking care of you in the future!

July 11, 2020

Staff was helpful and nice and explained all that was going to be done. Service was swift and performed to my expectations. I would refined getting service here whenever it’s necessary. More

by moe1331
Recommend Dealer
Yes
Employees Worked With
Jimmy Somma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana
Jul 13, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for trusting us to get the job done. At Eastchester Chrysler Jeep Dodge Ram, our team is dedicated to providing excellent service for customers and I am glad to hear that you were taken care of properly!

July 11, 2020

Went in for an oil change and they did thorough check of my car. The service department Courtesy, professional and the service area was clean. More

by tamgwenroch
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Jul 13, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave Eastchester Chrysler Jeep Dodge Ram a review! We strive to ensure every guest enjoyed their service visits with us and I am proud to hear that came true for you.

July 10, 2020

Went in for service. Wait wasn't long. Service provided by Ralph was great. He was willing to ensure l left satisfied. Thank you much. More

by garcia001225
Recommend Dealer
Yes
Employees Worked With
Ralph
Jul 13, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us this review. We are happy to hear that Ralph took good care of you. If there is anything else we can do for you, please don't hesitate to give me a call. Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

July 09, 2020

Kayla really help me alot figure what my car needed to get it back on the road service was quick and fast thank You jeep More

by HEALTHPROVIDER91
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Jul 09, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

It is our goal to keep customers on the road in their vehicle and we appreciate you trusting Kayla to get the job done. Our team takes pride in offering great service and I am glad to hear that came through to you! All of us at Eastchester Chrysler Jeep Dodge Ram wish you safe travels.

July 09, 2020

Very friendly staff very informative and helpful great group of people quick service no hard sales for anything thank you and be safe and healthy More

by baha819
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky , Rob Aristy, Kayla Benitez
Jul 09, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for taking to time to write this lovely review of Eastchester Chrysler Jeep Dodge Ram! We're happy to have gotten you the service you needed. We're always a phone call away if you need anything else!

July 09, 2020

They are very nice they have a lot of patience and they are very fast with the oil change about an hour wait if that much More

by SHARON5560
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
Jul 09, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review! It was our pleasure to change your oil here at Eastchester Chrysler Jeep Dodge Ram, and we look forward to your next visit!

July 08, 2020

The service given to me by Kayls was as always exemplarary. Because of the service provided by Kayla before when I needed my transmission replaced and for this service appointment, eastchester will be my servic More

by avalentin67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Jul 08, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

I am glad to hear that Kayla was so helpful during your recent service visit and we are proud to hear that we earned your support. I appreciate your additional feedback and will share it with my team so we can work towards improving our processes. Thank you for doing business with us!

July 08, 2020

Good experience with my rep Ricky courteous and knowledgeable. Made me feel comfortable. I was really nervous going to the dealer for service. But had a good experience all together. More

by ccarty2011
Recommend Dealer
Yes
Employees Worked With
Ricky rep for service
Jul 08, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for trusting the Eastchester Chrysler Jeep Dodge Ram team to get the job done. We are committed to providing a safe and comfortable experience for guests and I am glad to see that Ricky is doing his job right.

...
218
...