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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,689 Reviews

3,689 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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May 16, 2020

Great communication from my service adviser Margaret (Maggie) kept in touch on repair times and pickup of my vehicle. Acted in a very professional manner, will definitely recommend More

by RITCHM1987
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review! We are glad Margaret took good care of you and your vehicle here at Eastchester Chrysler Jeep Dodge Ram. If you ever need anything else, don't hesitate to come back and see us again!

May 14, 2020

Great Services...Staff Very Helpful Friendly...Great Atmosphere!!!!Maggie From Service Department Was Excellent In Helping Me All Times!!!And A Thank You Very Much !!! More

by pochmechi29
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for rating Eastchester Chrysler Jeep Dodge Ram 5-stars! We're so happy to hear Maggie provided you with excellent assistance on your recent service visit and we'll let her know you appreciated her help. See you next time!

May 13, 2020

Awesome service and very professional ! Made visit very easy! Jimmy is the best! Highly recommend to service your car and purchase your car from here ! More

by ANDREA.RIQUELME727
Recommend Dealer
Yes
Employees Worked With
Jimmy Somma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Benitez
May 13, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review, Andrea! We are so glad you enjoyed working with Jimmy here at Eastchester Chrysler Jeep Dodge Ram. We will be sure to let him know that you appreciate his help!

May 13, 2020

service at a phone call away The first time i called , the phone operator took my car info and relayed it to the service department. I was called back by service manager Rob Arist More

by ENA4FOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy
May 13, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the review! It was our pleasure to service your vehicle here at Eastchester Chrysler Jeep Dodge Ram, and we will certainly let Rob and Maggie know that you appreciate their help!

May 13, 2020

Great Service in Strange Times due to the madness of the pandemic, i couldn't get my vehicle serviced but when i finally found out that they were open and taking all necessary preca More

by nycmakina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank at service
May 13, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for trusting us at Eastchester Chrysler Jeep Dodge Ram. Customer safety and satisfaction remain as our top priorities and we're glad to hear that you were taken care of!

May 12, 2020

I visited the dealership on 5/11/2020 to ger my car service and was prontly greeted by a technician and a customer service representative and I was my Jeep was service very fast. Thank you. More

by martyg196
Recommend Dealer
Yes
Employees Worked With
Scarlett
May 12, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

It's our privilege to assist you, Marty! Thank you for coming to Eastchester Chrysler Jeep Dodge Ram for your Jeep's service need. We look forward to your next visit with us.

Feb 09, 2021 -

martyg196 responded

The sales person Regional was excellent and took the time to show me the Jeep I like and the service department did the work in a timely manner. They all get three thumbs👍👍👍

May 12, 2020

This dealership makes TV ads with false information no credit needed is a lie went there to trade in a vehicle with their buyback program it was all about credit you cannot go to the dealership if you do More

by dalmi01diaz
Recommend Dealer
No
Employees Worked With
Mike Chavez
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

I'm sorry to hear that you are frustrated. I assure you that we would never intentionally mislead our customers, and I'm disappointed that we left you with a different impression. Would you consider giving me a call? I'd appreciate the chance to speak with you directly to see what we can do to assist you. Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

May 12, 2020

Awesome Service Never spend money that we didn't have to. Everything was explained in full and if something wasn't needed we were told by the time the vehicle was pi More

by Cherriio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
May 12, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us a review! It was our pleasure to work with you here at Eastchester Chrysler Jeep Dodge Ram, and we hope to see you again sometime!

May 10, 2020

Rude service person not recommended!! I had issues with my Jeep Wrangler sounded like he didn’t believe what I was telling him!! Not recommended More

by ARY0924
Recommend Dealer
No
Employees Worked With
Randy Figueroa
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

We expect our guests to be treated with five-star service so I'm very concerned to read this review. We want to make sure this is addressed, but I will need additional information. Would you please call me when you have a moment so we can talk this through together? Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

May 08, 2020

It was fine and quick good service and great employees very helpful. My only issue is that I didn’t get paper work for the job done. More

by alexandermorales111
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
May 11, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Hi Alexander, we appreciate your feedback and will be sure to pass it along to our team so we can work towards providing a five-star experience next time!

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