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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,689 Reviews

3,689 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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May 08, 2020

I feel that I was being over charged for some of service and later had to put in a water pump that i pay extra More

by MAEEVA53
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
May 13, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

If we were at all unclear regarding our prices I apologize. I would be happy to discuss the details of your visit and answer any questions you might have, so please feel free to give me a call. Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

May 05, 2020

The employees were very friendly and helpful. The customer service rep didn’t book my appointment when I called, but I was still seen, and in a timely manner. More

by brandis0825
Recommend Dealer
Yes
Employees Worked With
Chris Dayka
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for sharing this feedback. We are glad to hear that our team was able to complete your service in a timely manner. The team at Eastchester Chrysler Jeep Dodge Ram wishes you safe driving!

May 05, 2020

Great customer service was provide by Rafael. I dropped of the car and within the hour Rafael called me back with the vehicle diagnosis and pricing for repairs. The vehicle was service in a reasonable time More

by vmr63
Recommend Dealer
Yes
Employees Worked With
Rafael Muñoz
May 06, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review! We are happy to hear that Rafael provided the friendly and accommodating service we strive for at Eastchester Chrysler Jeep Dodge Ram. We will be sure to let him know that you appreciate his help!

May 04, 2020

Due to the coronavirus pandemic we are not allowed inside the facility but they made sure we were well aware of the status of our cars and answered any questions, comments, and or concerns their customers ma More

by b.marquez1003
Recommend Dealer
Yes
Employees Worked With
James Collier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Chavez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Figueroa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jiminez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Leroy Griffiths
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reginal Blue
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Cameron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Diaz
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the five stars! We are happy to hear that we were able to help you out here at Eastchester Chrysler Jeep Dodge Ram. If you ever need anything else, don't hesitate to give us a call or come back and see us again!

May 02, 2020

I understand the importance of social distancing,however while waiting on your vehicle to be service,sitting in a use car that's not sanitized isn't a very good option. More

by WOOLFOLKTERRELL
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
May 04, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us a review. Customer safety and comfort is our number one priority here, and I will certainly share this feedback with my team to ensure that we improve our process going forward. Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

May 01, 2020

The service department did a great job had no problem and every one was very nice. Kevin Marciano is the best person to deal with. More

by pd1306
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the review! We are happy to hear that our service team provided the excellent service we strive for at Eastchester Chrysler Jeep Dodge Ram. We will be sure to let Kevin know that you appreciate his help!

May 01, 2020

Excellent customer service/repair service Came in for to have some work done for a broken window. The repair associate Gilbert went above and beyond. He took the time to explain everything tha More

by blakelegrandmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert
May 01, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for brightening our day at Eastchester Chrysler Jeep Dodge Ram! It's fantastic to hear that Gilbert went the extra mile to make sure you were well informed and completely satisfied with your vehicle's service. We're honored to have earned your loyal business!

May 01, 2020

I leased my Jeep here from jimmy Somma, the best to deal with. Then I get to the service department And dealt with Kevin Marciano, he is a pleasure to deal with. I had a problem with my seats and my tailga More

by Hughpender
Recommend Dealer
Yes
Employees Worked With
Jimmy Somma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for coming to Eastchester Chrysler Jeep Dodge Ram for your new Jeep! We are very glad to hear that you received excellent service from Jimmy and Kevin. We look forward to seeing you at your next visit.

May 01, 2020

The dealership was excellent Ms. Kayla was very helpful The dealership was excellent Ms. Kayla was very helpful and attentive . Mr. Rob Was excellent went above and beyond to assure my matter was resolve More

by HMICMIS
Recommend Dealer
Yes
Employees Worked With
Rob Aristy, Kayla Benitez
May 04, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for leaving us a review. We're glad to hear that our team took care of you during your visit to Eastchester Chrysler Jeep Dodge Ram!

April 30, 2020

I would like to thank Mr.. Day for welcoming me to Chrysler East Chester my first time at this dealer. The service on my car was excellent. More

by dyjohns15
Recommend Dealer
Yes
Employees Worked With
Scarlett Morales
Apr 30, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share! It was a pleasure working with you and we hope to see you back here down the road. We appreciate you supporting Eastchester Chrysler Jeep Dodge Ram!

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