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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,683 Reviews

3,683 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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May 01, 2020

Excellent customer service/repair service Came in for to have some work done for a broken window. The repair associate Gilbert went above and beyond. He took the time to explain everything tha More

by blakelegrandmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert
May 01, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for brightening our day at Eastchester Chrysler Jeep Dodge Ram! It's fantastic to hear that Gilbert went the extra mile to make sure you were well informed and completely satisfied with your vehicle's service. We're honored to have earned your loyal business!

May 01, 2020

I leased my Jeep here from jimmy Somma, the best to deal with. Then I get to the service department And dealt with Kevin Marciano, he is a pleasure to deal with. I had a problem with my seats and my tailga More

by Hughpender
Recommend Dealer
Yes
Employees Worked With
Jimmy Somma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for coming to Eastchester Chrysler Jeep Dodge Ram for your new Jeep! We are very glad to hear that you received excellent service from Jimmy and Kevin. We look forward to seeing you at your next visit.

May 01, 2020

The dealership was excellent Ms. Kayla was very helpful The dealership was excellent Ms. Kayla was very helpful and attentive . Mr. Rob Was excellent went above and beyond to assure my matter was resolve More

by HMICMIS
Recommend Dealer
Yes
Employees Worked With
Rob Aristy, Kayla Benitez
May 04, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for leaving us a review. We're glad to hear that our team took care of you during your visit to Eastchester Chrysler Jeep Dodge Ram!

April 30, 2020

I would like to thank Mr.. Day for welcoming me to Chrysler East Chester my first time at this dealer. The service on my car was excellent. More

by dyjohns15
Recommend Dealer
Yes
Employees Worked With
Scarlett Morales
Apr 30, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share! It was a pleasure working with you and we hope to see you back here down the road. We appreciate you supporting Eastchester Chrysler Jeep Dodge Ram!

April 27, 2020

The experience was immaculate. Especially in these time of need, to have someone take care of you with such profession, courteousness, and respect. Thank u Eastchester & your employee who attended me Kayla More

by camejocamejo26
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Apr 27, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for leaving Eastchester Chrysler Jeep Dodge Ram a five-star review! We're grateful to have you as a customer and look forward to taking care of you in the future!

April 27, 2020

Poor communication. I was waiting outside and the car was ready for more than one hour without notice. I text for an update and did not receive a response. Good thing I asked the technician that happen More

by felton.f
Recommend Dealer
No
Employees Worked With
Cashier
May 13, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

I'm sorry for the lack of communication regarding your vehicle's status. I expect better for our guests and I will address your feedback with my team so we can improve going forward. Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

April 27, 2020

I was very pleased with the work and also very thankful for Kayla. She helped me and listened to what I needed. She contacted me as soon as she found anything out about my Jeep. And put me in a loaner when More

by SolMayra04
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Apr 27, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience with Kayla. We are grateful to have you as an Eastchester Chrysler Jeep Dodge Ram customer!

April 27, 2020

Did a great job, kept me up to date on my vehicle service and was done in a timely manner. Thanks for the quick service. More

by santanadaven
Recommend Dealer
Yes
Employees Worked With
Frank
Apr 28, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for leaving us a review. We're happy to hear that the Eastchester Chrysler Jeep Dodge Ram team took care of you throughout the process!

April 26, 2020

Excellent customer service. Problem was well addressed and went home happily. Waiting time was also was reasonable. So far so good. Good job done! Thanks More

by OPUPONG26
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for reviewing Eastchester Chrysler Jeep Dodge Ram. We're so happy to have your business!

April 25, 2020

"Excellent" & "Awesome" Services. And The Auto Parts On My Back Door Works Great And Was Told The Accurate Problem Of My "Gate" Indicator On My Panel. Terrific Work And Satisfied! More

by Tyrone E. Smith
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Tyrone, thank you for leaving us a five-star review! We're glad to hear that our team got you back on the road safely!

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