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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,683 Reviews

3,683 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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April 25, 2020

They did not clean the oil spill on top of the engine when I got a oil change they need to clean oil spill on top of engine More

by starmann35
Recommend Dealer
No
Employees Worked With
Kevin Marciano
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to give us this feedback. I will certainly share this with my team and ensure that we improve our process going forward. If you'd like to speak with me directly about your visit, don't hesitate to give me a call. Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

April 24, 2020

Maggie is the best in the service department. she awesome. She don’t play, she get the job done ASAP and make sure that you are satisfied! keep it up! And Reginal goes all your he’s the best in the More

by reshorn
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reginal Blue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the review! We are grateful that you trust our team here at Eastchester Chrysler Jeep Dodge Ram, and we will certainly let Maggie and Reginal know that you appreciate their help!

April 24, 2020

Service at your dealer I waited 3 hours outside for service to be done. No one called me, only after I talked with the worker out side about the delay that the car was ready More

by aanavell
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Scarlett
May 13, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

It's always disappointing to see a 1-star review. I assure you that customer service is our number one priority, and I would like to hear more about what happened so we can find out what caused the delay here. Would you consider giving me a call so that we can discuss your visit? Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

April 21, 2020

Maggie Maggie Maggie. What can I say. Always helps me when in need especially in this pandemic. I can’t say enough. She is amazing I don’t understand why isn’t she the service manager. No one can perform More

by elijah2819
Recommend Dealer
Yes
Employees Worked With
Hector Jiminez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for leaving such a great review and for giving a shout out to Maggie! All of us at Eastchester Chrysler Jeep Dodge Ram, are dedicated to treating customers to a five-star experience and we're so glad to hear that came true for you!

April 21, 2020

Great job for vehicle inspection Mr. Day who first received and initiated my service inquiry with my car. He Showed such professional courtesy. I notice not only with myself but all More

by msingleton426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Day
Apr 21, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review! We are so grateful to have you as a customer here at Eastchester Chrysler Jeep Dodge Ram, and it means a lot to know that you enjoy working with Mr. Day and the rest of our team. We look forward to your next visit!

April 21, 2020

exelent job.. she was informative by explaining what I need it to do before getting my inspection done..gave me option for me to choose what best for my jeep.. really appreciate her professionalism..thank More

by PEDRODR25
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Apr 22, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review! We are happy to hear that our team provided the informative service that we strive for at Eastchester Chrysler Jeep Dodge Ram. We look forward to your next visit!

April 20, 2020

From the moment I got on the lot the moment I left I felt that my vehicle was well taken care of. All my questions were answered. More

by JASMINEU11
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the review! We are pleased to hear that you had a good experience working with our team at Eastchester Chrysler Jeep Dodge Ram. If you ever need anything else, don't hesitate to come back and see us again!

April 20, 2020

Eastchester location always provides excellent service. Never have to wait long and very friendly staff! Came in for an oil change and very happy with the customer service. More

by JTINI23
Recommend Dealer
Yes
Employees Worked With
Jimmy Somma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy
Apr 20, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

A big thanks from all of us here at Eastchester Chrysler Jeep Dodge Ram! It was a pleasure assisting you with your oil change and we're proud to have earned your 5 stars. We look forward to seeing you next time!

April 20, 2020

Maggie is number 1She’s the person you Would want To Maggie is number 1 She’s the person you Would want To go with as a service adviser Went in with my Jeep &’,She took care of me. More

by rivasdionis
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review! Maggie is an excellent member of our team here at Eastchester Chrysler Jeep Dodge Ram, and we will certainly let her know that you appreciate her help. If you and your Jeep ever need anything else, don't hesitate to come back and see us again!

April 17, 2020

Maggie was a professional rep who tended to my needs and conveyed a clear and concise understanding of her position. She explained what was wrong with my vehicle, kept in constant communication with me and More

by Lizardi, Vic
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy
Apr 17, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to leave a review. Our team is committed to providing excellent service for guests and we are glad to hear that Maggie hit the mark. All of us at Eastchester Chrysler Jeep Dodge Ram hope that we get the chance to work with you in the future!

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