Eastchester Chrysler Jeep Dodge Ram - Service Center

Quick responds and service was fast. They are well disciplined and taking great measures.I did not wait for too long. Overall great service. I will definitely return. disciplined and taking great measures.I did not wait for too long. Overall great service. I will definitely return. More

Oil Change (Social Distancing) Dealership was very friendly and efficient but paid almost $90.00 for an oil change. I usually pay for the oil change package which would cover a year Dealership was very friendly and efficient but paid almost $90.00 for an oil change. I usually pay for the oil change package which would cover a year for about $120.00 - $140.00. More

They are great. Very welcoming gave me a warm car to wait in while my car was being serviced sense we couldn't wait inside. in while my car was being serviced sense we couldn't wait inside. More

Fast when they're not busy Pleased with my service which was a huge 180 from the last time we had service in the summer of 2019. Since the dealership doesn't seem too busy given Pleased with my service which was a huge 180 from the last time we had service in the summer of 2019. Since the dealership doesn't seem too busy given the circumstances, they did everything (and it was quite a bit) in just a few hours and we got our car picked up and dropped off the same day! I took away a star because the car was supposed to be picked up the day before (as that was the day of the appointment) and we called/emailed to confirm, but it hadn't happened. The next morning, though, everything was perfect. Thank you. More

everything went well would consider going back!😌 the customer service was great cant complain,if there's anywhere i should do service again Eastchester jeep would be the place customer service was great cant complain,if there's anywhere i should do service again Eastchester jeep would be the place More

It has been great service since I bought my Jeep, last year. I’m thinking about an upgrade later in the year from them as well. year. I’m thinking about an upgrade later in the year from them as well. More

Great Service with friendly and professional staff! Very clean and organized work floor and the staff sanitized the car before work proceeded. What more can you ask for! clean and organized work floor and the staff sanitized the car before work proceeded. What more can you ask for! More

I see nice reviews on Rob which confuses me on why I’ve been treated the way I have been with this dealership, after 2 weeks of having my new car I had to leave it in service for nearly a month (still had been treated the way I have been with this dealership, after 2 weeks of having my new car I had to leave it in service for nearly a month (still had to pay my note & insurance of course) Rob and his employees sent me to a rental place and explained they’d reimburse me for money I spent on the rental car, I have a new car From Eastchester but I am in a rental for a month.. fast forward to last week I still haven’t gotten this check, I was yet again given another loaner due to my current car problems, upon returning Rob tells me I have to pay a violation fee because my loaner car “ kind of “ (in his words) smelled like a cigarette and it violated our contract, I paid Rob $250 for this violation fee and he was right because I had signed a contract stating no smoking but why Rob gets this review is his delivery, he threatened to not give my check that their dealership owed me for over 90 days (a situation that had ntn to do with the one we were dealing with) he threatened to not give my car keys , he laughed and was treating me horribly!!!! The only reason that could come to mind is me had been calling all day because my car was there for 2 weeks already and NO ONE was updating me on my car, me calling a dealership all day getting ignored anyways had annoyed him and staff .. my friend pulls Rob aside to talk about our miscommunication he admits to being petty and unnecessarily rude which baffles me we have no personal issue, why must I be treated a way? I am a regular customer with regular frustrations about leaving a car I got from their dealership every month still having to pay insurance and a note, my complaint isn’t about him being wrong it is about the way I get spoken to and treated at this dealership for being a woman, a paying woman who pays their dealership monthly for a car I can not drive safely to be treated rudely any and every time I have to deal with them which unfortunately is more then we’d both like to More

Kayla was very helpful and communicative. I really appreciate her patience and diligence. She explained The entire process and assured me the vehicle would be serviced in a timely fashion. If not, I w appreciate her patience and diligence. She explained The entire process and assured me the vehicle would be serviced in a timely fashion. If not, I would be notified via phone. More

Service at Eastchester was great Kayla, My service advisor was great. she went above and beyond getting me into a loaner promptly and stayed in contact with me so that I am updated on Kayla, My service advisor was great. she went above and beyond getting me into a loaner promptly and stayed in contact with me so that I am updated on my vehicles progress. The rest of the staff was great. More