Back

Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,689 Reviews

3,689 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

Sort by
January 16, 2020

Such a welcoming staff member at the entrance to the lube center, always a pleasure to see a bright and smiling face as soon as you enter a business so that automatically puts me in a good mood. Service is a More

by MS.MOLINA010
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Jan 16, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

We are so grateful to have you as a customer here at Eastchester Chrysler Jeep Dodge Ram. Thank you for the kind review! We strive to provide exemplary customer service for all our customers from the moment they walk through our doors, and it means a lot to know that we succeeded. We look forward to your next visit!

January 16, 2020

Robert was my Service Advisor, I was not happy with service. I had to call few times to find out what was going on with my car and it took 3 days to be fixed and it was simple thing never call to tell More

by BELKISCRZ
Recommend Dealer
No
Employees Worked With
Rob Aristy
January 15, 2020

Had people go in after me and out the door before me. I was only there for a state inspection. They were getting oil changes and tire rotations More

by victortorres0831
Recommend Dealer
No
Employees Worked With
I’m not sure
January 14, 2020

Jeeps are garbage. The name implies they have some degree of ruggedness. Don't believe it. They're made to break down. And the company does everything they can not to honor their warranty. This dealership se More

by Jeepsux
Recommend Dealer
No
Employees Worked With
Frank Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy
Jan 28, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

I'm sorry that you've been experiencing issues with your vehicle, I can understand why this would be such a frustrating situation. Customer satisfaction is our priority and I'd like to step in here to make sure your concerns are addressed. Without your name I won't be able to find your contact information, so please consider giving me a call. Thank you, Customer Care Manager

January 14, 2020

excellent service work was completed just wish they cleared all the problems the tire service light was still on when i took the car . was unable to get my nys inspecti More

by chris amarosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Chris - While I'm glad that you're satisfied with our service, I'm very sorry that we overlooked clearing your tire service light. We should have taken care of this for you and I will pass this review along to our Service Department so they can address it. Thank you for bringing this issue to my attention. Kathy Finn - Customer Care Manager - (877) 811-9330

January 14, 2020

Very on point! Clean, big, nice waiting area! Exelent staff! Check out my boy Robert! He know he stuff and he won’t sell you what you don’t need! More

by andrescj3404
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
Jan 14, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Andres - Thank you for the wonderful feedback about our service and facilities! It's great to hear that Robert and our team at Eastchester Chrysler Jeep Dodge Ram earned your five stars. Hope to see you down the road!

January 14, 2020

Maggie is the best. She answer all my questions and gave me an estimate and a time and my vehicle was ready when she said it will be. She also contacted my extended warranty and fixed problems I didnt even More

by Jay
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Hi Jay - Thank you so much for saying that Maggie is the best! We are delighted to hear that she could address all of your concerns. We hope we have a chance to work with you again at Eastchester Chrysler Jeep Dodge Ram.

January 13, 2020

Service was great have no complaints about it, definitely will take my car back if something is wrong with it thank you to all the staff at dodge More

by julioortiz507
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Jan 13, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you very much, Julio! We would love to work with you again at Eastchester Chrysler Jeep Dodge Ram.

January 11, 2020

I was surprised to get my car back and such a short Of time the last time I left my car there it was there for about 8 days that's too long More

by jose2076
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Hi Jose - Thank you for your feedback. We are so glad to hear that your recent service experience went smoothly and that you got your car back quickly. Hope to see you next time at Eastchester Chrysler Jeep Dodge Ram!

January 10, 2020

ONLY THR BEST! THEY TOOK CARE OF ALL MY NEEDS! NO HASSLE. NO WAITING. LIKE A WELL OILED MACHINE. ON TOP OF THEIR GAME. THE ONLY PLACE I BRING MY CAR. More

by douglasdrost
Recommend Dealer
Yes
Employees Worked With
TIM
...
250
...