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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,689 Reviews

3,689 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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December 18, 2019

Rick did his thing. I went in for an oil change and got info about my car which Rick hit the nail on the head. But when I left and drove my car away I was happy that th More

by jellopop50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert in service. Ricky on Saturday Dec 14,2019 last names dont know.
Dec 18, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the 5-stars! We couldn't be happier to hear that Rick helped you out with the oil change. Providing our customers with exceptional service is always the goal at Eastchester Chrysler Jeep Dodge Ram, and we are proud to know that we hit the mark. We will be sure to let Rick know that you appreciate him!

December 17, 2019

Quick and Easy Service In and out quick with friendly service advisor. Had oil changed and tire plugged and could not be happier with the service i received from eastchester More

by REDARMYELITE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review! We are so grateful that you came to our service team to get your oil changed and tire plugged. Here at Eastchester Chrysler Jeep Dodge Ram, we strive to provide quick and friendly service, and we are pleased to know that we lived up to our values. We are looking forward to your next visit!

December 16, 2019

Great service The representative that assisted me, exceeded my expectations. Very knowledgeable guy and provided me with new knowledge on things, I should be addres More

by rdaniel2056
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the 5 star review! We are so happy to hear that our service representatives exceeded your expectations. Nothing makes us happier here at Eastchester Chrysler Jeep Dodge Ram than hearing from a satisfied customer, and we are proud to know that we helped you out with your 2019 Dodge Durango. We are looking forward to working with you again!

December 16, 2019

great Kayla is one of the best reps ill seen and dealt with in the past 34 years. She should train other on how to deal with customers. More

by dean.carbonaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Dec 16, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Dean, thank you for the 5 stars! All of us here at Eastchester Chrysler Jeep Dodge Ram are so proud to hear that you enjoyed working with Kayla. We will be sure to let her know that you appreciate her!

December 16, 2019

Great Service Maggie made sure my car was ready just in time for thanksgiving . She was very kind, helpful and very informative every step of the way!!!!! More

by khouri.roumell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Khouri, thank you for the 5 star review! We are so happy to hear that Maggie took good care of you. Here at Eastchester Chrysler Jeep Dodge Ram, we take pride in our friendly and accommodating service, and we are glad to hear that we lived up to our values. We will be sure to let Maggie know that you appreciate her!

December 16, 2019

Excellent I cane in to get the seatbelt fixed as well as a new key. The service was good and all the issues were resolved Thanks More

by mhjphd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Erickson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

We are so happy to hear that we were able to fix your seatbelt and get you back on the road! Thank you for taking the time to leave us a review. Teh team here at Eastchester Chrysler Jeep Dodge Ram is looking forward to serving you again!

December 16, 2019

Jeep Service My experience was very good. From the time i came in to the time i left. It took a little longer than i thought but frank kept me updated every step o More

by trell.goodwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Hi Trell - Thank you for rating and reviewing Eastchester Chrysler Jeep Dodge Ram! We are so glad to hear that Frank kept you updated throughout the repair process. We hope you have a great day!

December 16, 2019

Pretty great Kayla was very sweet and attentive. She made sure she took care of my needs and my baby (car). She even offered a car service to drop me back home and More

by KHADYLAYE87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Dec 16, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience working with Kayla! We love to hear that she took great care of you and your vehicle. If any future issues should arise, the team at Eastchester Chrysler Jeep Dodge Ram will be here to help.

December 16, 2019

Professionalism Another satisfied customer, very good service and advice, Thanks to the individuals who worked and solved my vehicle's problem, I would recommend the More

by ron_013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Dec 16, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the kind review! The service team here at Eastchester Chrysler Jeep Dodge Ram is so pleased to know that we were able to help you out. We are looking forward to working with you again!

December 16, 2019

Quick and easy. I thought it would take a while but i spent about 60 to 70 minutes in the waiting area. it was quick and easy. Customer Service was friendly and car More

by DELANO.ANDERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

It's wonderful to hear that your car is running smoothly after your visit to Eastchester Chrysler Jeep Dodge Ram! Thank you so much for sharing your experience. We hope you have a great holiday season.

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