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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,703 Reviews

3,703 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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December 30, 2019

great Great all around experience, Kayla was very helpful , updated me in the loop on what was going on at all times. Has great commination skills. More

by dean.carbonaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Dec 30, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Dean, thank you for the 5-star review! We are happy to hear that Kayla took good care of you. Providing our customers with helpful service is our top priority at Eastchester Chrysler Jeep Dodge Ram, and we are pleased to know that we hit the mark. We look forward to your next visit!

December 30, 2019

Oil change and rear defogger evaluation Quick and easy experience. Just waiting on a call back to change my rear window. Pleased with the customer service and would come back again. More

by bully_layla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Dec 30, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Quick and easy, it does not get much better than that! Thanks for the review. We look forward to having you back at Eastchester Chrysler Jeep Dodge Ram.

December 30, 2019

appt. was useless Had trouble with U-connect nav., dropped it off for updates. Paid $125.00. Picked up the T & C mini van and all it kept displaying was "LOADING MAPS" More

by sammy48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maggie Matir
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy
Jan 17, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Sammy - I'm very sorry to hear that you're still experiencing issues with your vehicle. It sounds like there may have been a miscommunication here and I'd like to help straighten things out. I can't locate your contact information from this review, so would you please call me when you get the chance? Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

December 27, 2019

Good service service was good could use some improvements but over all good . It took 4 hours . Then when I got the car they forgot to replace nys inspection More

by ECALDERON247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vinnie
Jan 02, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

I'm happy to hear that overall you're a satisfied customer! I do apologize for the delays here and for overlooking your sticker. Please give me a call if there is anything I can do to assist you. Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

December 24, 2019

Always a great experience at Eastchester Robert is the man for the job at Eastchester service area. He goes above and beyond to get the job done. I can honestly say this was one of the easies More

by dasjeezy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
Dec 24, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the five stars! We are so happy to hear that you had a pleasant and low-stress repair experience with Robert and our service team at Eastchester Chrysler Jeep Dodge Ram. We will be sure to let Robert know that you appreciate his help!

December 24, 2019

Quick and easy Easy place to get service no hidden fees and amazing facility. Kayla my service advisor is easy to deal with and understanding. Quick easy and hit the More

by Ramon123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Dec 24, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the review! We are pleased to hear that Kayla and our service team lived up to our 5-star standard at Eastchester Chrysler Jeep Dodge Ram. We will be sure to let Kayla know that you appreciate her help!

December 24, 2019

Great all around experience Brought my car in for service, work was done quickly and efficiently and I was kept updated throught the whole process. Stellar service from Vinny. More

by j.christopher231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Nesci
Dec 26, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

It's great to hear that your recent service visit to Eastchester Chrysler Jeep Dodge Ram was five-star worthy! Thank you for supporting us with a wonderful review and giving a shout out to Vinny.

December 23, 2019

Recall service The people are very friendly, the work is done right. My only complaint is that I had to leave my car overnight unexpectedly because they didn't have More

by billyh907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your recommendation, Billy. Our apologies for the inconvenience but thank you for understanding!

December 23, 2019

Great service Robert was my advisor. He is such a helpful person, answering all my questions and concerns. He took the time explaining everything, even on his day o More

by NA582
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
Dec 23, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

It's so great to see such positive feedback about Robert and the team at Eastchester Chrysler Jeep Dodge Ram. Thank you for the review and the opportunity to serve you!

December 21, 2019

Great service the Staff was very helpful and knowledgeable in identifying the problem my vehicle was having and solving it in a reliable timely manner so I could ge More

by eddie1757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Dec 23, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the review! We are so happy to hear that our service team at Eastchester Chrysler Jeep Dodge Ram was able to diagnose and solve the problem quickly. We look forward to your next visit!

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