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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,689 Reviews

3,689 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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October 14, 2019

Maggie was awesome! (So was the man who coord. Car drop off) I usually hate dealerships and the people that work there. Maggie was great though. She was responsive, friendly and accommodating. When someone forgo More

by nhurley88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The man who was in charge of incoming service cars (directing them into the service area) Friday, October 11.
Oct 14, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

We are thrilled to hear that you received the excellent service you deserve from Eastchester Chrysler Jeep Dodge Ram! It's wonderful that Maggie represented what dealerships can be. Thank you so much for allowing us the opportunity to earn your business. We hope to work with you again at Eastchester Chrysler Jeep Dodge Ram!

October 11, 2019

The service was good and they took care of me fast. Was treated good since I pull-up into the dealer lot. Was kept informed at all time and the service was good and repairs completed in a timely manner More

by edwin.martinez2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Oct 11, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your positive feedback, Edwin! Thank you for coming to Eastchester Chrysler Jeep Dodge Ram for your auto service needs.

October 10, 2019

Summer Breakdown Having my car break down out of the blue I thought would have been the worst thing to happen at the start of my summer. Fortunately, the Eastchester d More

by RThorpe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
Oct 11, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

We are so glad that our Service Team could assist in this challenging situation and get your vehicle running safely. Thank you for posting about your experience! If any future issues should arise, the team at Eastchester Chrysler Jeep Dodge Ram will be here to help.

October 10, 2019

Fixed my sunroof They did a real good job. Quick and fast and excellent work! No complain what’s so ever. I recommend their place to anyone that’s trying to buy a car More

by harlemempire26
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

We can't ask for better feedback than this! It's great to hear that your repairs were completed quickly. Thank you for supporting us with a five-star review.

October 09, 2019

I would recommend people come here. They are friendly and courteous to there customers. As long as I have my Jeep Grand Cherokee, I will keep coming to them for maintenance. They(Mopar) do a good job on yo More

by Jgreene
Recommend Dealer
Yes
Employees Worked With
Ricky Beleno Service Consultant
Oct 09, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for being a loyal Eastchester Chrysler Jeep Dodge Ram customer! We are delighted that you can depend on Mopar to take great care of your Jeep. We look forward to serving you for years to come.

October 09, 2019

Fast and informative service I was able to have car serviced quickly and was thoroughly informed of the issues concerning my repairs and received my vehicle in a timely manner. More

by ureece723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent
Oct 09, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your review of Eastchester Chrysler Jeep Dodge Ram. Knowing you had a prompt and enjoyable service visit is music to our ears. Thank you for your business and support!

October 09, 2019

Great Job Couldn't ask for better service. Kevin got me in and out the door fast and no problems with the fixes as of yet! All good so far! More

by rfalcone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Nothing better than a great review! Thank you for your support of Eastchester Chrysler Jeep Dodge Ram and we would love the opportunity to work with you again soon!

October 08, 2019

Miscommunication One of the employees in service did a dialysis service on my car when I told him that I would do that another time. I wanted him to give me a price fo More

by Brock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy
Oct 23, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Hi Brock - I'm sorry to hear that you didn't have a five-star experience with us. I would be happy to discuss our service pricing with you and answer any other questions you might have. I can't locate your contact information from this review, so would you please give me a call? Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

October 08, 2019

Excellent They were very polite and respectful to their customers. They got the job done and it got my car running like new thanks a lot guys. More

by ansukwame518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Oct 08, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to share your recent experience at Eastchester Chrysler Jeep Dodge Ram. Thank you for your compliments about our service department and we would love the opportunity to work with you again. Have a great day!

October 08, 2019

great fast seevice figured out my problem and let me know the next day. respectful and generous when it came to answwring questions and providing answers. More

by VICTORMERCADO174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Oct 08, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your 5-star review of Eastchester Chrysler Jeep Dodge Ram! We are happy to read your comments about your recent service visit and how our team was able to get your car repaired quickly, along with providing excellent care. Thank you for your business, and see you next time!

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