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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,690 Reviews

3,690 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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August 24, 2019

Satisfied Customer I took my new jeep in for the first oil change. The process and wait went well. Mr. Day was awesome. Such a pleasant and polite person to have greetin More

by Co_Co
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Day
Aug 26, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to review Eastchester Chrysler Jeep Dodge Ram. It's great to read about your positive service appointment and the kind words about our team. Hope to see you again soon!

August 23, 2019

Excellent Service Vinnie provided excellent customer service. He provided information on a recall my vehicle had and inspected the vehicle for any other issues. An iss More

by marisolv1014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinnie from the Service Dept. Provided Excellent Service
Aug 26, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your review of Eastchester Chrysler Jeep Dodge Ram! It's so great to read how Vinnie provided excellent customer service to you throughout your recall appointment. We hope to see you again soon and thank you for your support!

August 23, 2019

Ricky was friendly n helpful, Bc the take time to listen ,and try to help with the issue, you have with your Vehicle, and explain to to you what was done to your Vehicle And what More

by Willroc14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Beleno
Aug 23, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for choosing Eastchester Chrysler Jeep Dodge Ram! We appreciate your positive feedback about our staff and we hope you will visit us again soon. Have a great day!

August 23, 2019

Amazing. Super fast experience servicing my car. I was in and out in under an hour. Everyone i encountered was super nice, friendly and extremely helpful. More

by EMARTINEZ2718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Martinez, Yasmin Henry, Kayla Benitez
Aug 23, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

We appreciate your business and your review! It's wonderful to read that your service appointment was completedly quickly and we could get you back on the road in a timely manner. We hope to see you again soon! The Eastchester Chrysler Jeep Dodge Ram Team.

August 23, 2019

Excellent Service The service representative was very polite and helpful. He created a smooth experience. The facility was clean and the wait was not long. I was greete More

by aedmondson1334
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your review of Eastchester Chrysler Jeep Dodge Ram! We appreciate your kind words about our dealership and we are happy you had a great service appointment as well. We hope to see you again soon!

August 22, 2019

Professionalism Since I got there the professionalism from my advisor Robert was incridible. Very professional an made sure he took the time to listen to my chief com More

by efraintrochejr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
Aug 22, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for your fantastic review! We are delighted to hear that Robert delivered professional service and addressed all of your concerns. We look forward to working with you again at Eastchester Chrysler Jeep Dodge Ram.

August 20, 2019

Bad service ,bad sale Lied about vehicle certification and a warranty coverage.Overall bad services .Need to be specific and more carrying ,employee don’t care .specially s More

by lamine3657
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dawn D., Yasmin Henry
Sep 04, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

We care about our customers and it's very disappointing to hear that this didn't come through during your experience. I would appreciate the chance to get the details of what transpired during your visit so I can address these concerns. Would you please give me a call at your earliest convenience? Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

August 19, 2019

Service sucks Came in for an oil change. Employee accused me of having oil changes that were given for free for over a year. I explained to him I haven’t had my car More

by 😳
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Didn’t see a name tag on the individual
Sep 03, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

I can see why you would be annoyed and I'm surprised to see this feedback as it's certainly not what I expect from my team. Would you consider reaching out to me so that I can better understand what transpired? Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

August 16, 2019

Door panel replacement The people are very hospitable and hard working. My car door panel was replaced on the same day. I entreat everyone to visit them for more and better More

by mosesacheampong
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other, Yasmin Henry
Aug 19, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for being part of the Eastchester Chrysler Jeep Dodge Ram family! We are thrilled that our team was able to repair your vehicle in the same day. We look forward to our continued relationship.

August 16, 2019

Efficient Eastchesters customer service was great! Speedy service and very helpful staff. I'd highly recommend Eastchester Chrysler My visit went way faste More

by Dford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Aug 16, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

We are delighted to hear that our team earned your recommendation with their helpful service! Thank you very much for coming to Eastchester Chrysler Jeep Dodge Ram for your auto service needs. We look forward to seeing you next time.

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