Eastchester Chrysler Jeep Dodge Ram - Service Center

Great Service experience The service was excellent I have no complaint my service advisor took care all my needs and answer all my questions I had. She was very friendly. I wo The service was excellent I have no complaint my service advisor took care all my needs and answer all my questions I had. She was very friendly. I would recommend her to anybody comes there and need top notch service. More

Everything was great! They made sure I was aware of everything that they were doing with my vehicle. And was very nice and timely. Always great service when I go there! They made sure I was aware of everything that they were doing with my vehicle. And was very nice and timely. Always great service when I go there! More

Hassle free My vehicle had recalls Eastchester took care of everything and even text me updates of my vehicle, whether it was waiting for a part or if it was read My vehicle had recalls Eastchester took care of everything and even text me updates of my vehicle, whether it was waiting for a part or if it was ready for pick up. Great Experience. Service advisors Yasmin was Great. More

Bad experience I bought the car Friday, when I drove it the car I saw stuff that was not noticeable that I didn’t notice till Saturday. For example water getting in I bought the car Friday, when I drove it the car I saw stuff that was not noticeable that I didn’t notice till Saturday. For example water getting into the car. Monday I took it to the service and I needed to wait two day so that they can tell me whether they could fix the car. When I called nobody knew anything. I had to wait approximately two days and when I got the car I still had all the same problems. I had to wait again so that they’ll fix it again. I had to also pay a person extra outside the dealer because the car still had the same problem. I don’t think that’s fair because i only had the car for two day and I didn’t even get to use it. I called the arianna the sales person and she said it isn’t her problem anymore when she’s the one who sold it to me. More

I don't know where to start. Customer service is worse I went there because my car couldn't pass inspection. It's a recall car and the car had a previous accident, i was tried to get out of that car but it I went there because my car couldn't pass inspection. It's a recall car and the car had a previous accident, i was tried to get out of that car but it was impossible. The dealer Victory auto group that i brought the car never show the carfax. More

Very unhappy I was very unsatisfied with my visit. I went for an oil change, and did not reset the inside meter or leave the sticker that’s tells you when to get y I was very unsatisfied with my visit. I went for an oil change, and did not reset the inside meter or leave the sticker that’s tells you when to get your next oil change. And while I know when to get the next one I like the sticker. Also they told me I needed new windshield wipers after everyone was completed. Also they couldn’t find my car once they said it was ready, took them about 10 minutes or so. More

Pleasant experience Courteous helpful time efficient quality work good coffee very professional they answer questions comfortable waiting room nice show room I would defi Courteous helpful time efficient quality work good coffee very professional they answer questions comfortable waiting room nice show room I would definitely recommend this dealership More

Outstanding customer service Hi, I was really thankful with the customer service specially Maggie very sweet and understanding as I had to bring my daughter who has autism. She ma Hi, I was really thankful with the customer service specially Maggie very sweet and understanding as I had to bring my daughter who has autism. She made our experience the most comfortable as it can be. More

Last minute check Maggie was great in getting my car in quick and ready in one day. They were able to fix the emergency brake problem i was experiencing. Maggie was great in getting my car in quick and ready in one day. They were able to fix the emergency brake problem i was experiencing. More

Outstanding service It’s always a pleasure going into this dealership. Everyone there is very friendly and professional. I went in there for a simple oil change and left It’s always a pleasure going into this dealership. Everyone there is very friendly and professional. I went in there for a simple oil change and left with so much more information regarding my vehicle. They even did a multi point inspection just to make sure everything is good with my baby, which was very much appreciated. Everyone in the Service department kills it every time. Ricky, Rob and Frank take care of me so well every time! More