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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,689 Reviews

3,689 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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January 02, 2019

Excellent Yasmin Yasmin took care of every concern I had over my car. And let me know she will help me with everything and any concerns I had. Very good at answering More

by Illy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasmin Henry
Jan 03, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for taking the time to leave us this awesome review, Illy! We take guest feedback seriously and are proud to see that you were happy with your experience. I will share your compliments with Yasmin and the whole team. If you have any questions about your vehicle, please reach out to us. Thanks, again! Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

January 01, 2019

Very misleading Requested detailed electrical diagnostic. I received a general diagnostic with Problem undetermined however I had to pay for service. No return call More

by Donttrustthename
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Pena
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yasmin Henry
January 01, 2019

Great experience My first service with the eastchester team and they were amazing, I was a little lost at first and Frank took care of me I left with a smile. Thanks g More

by rred558
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Echeverria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Martinez
Jan 02, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for trusting us with your vehicle! We hope to see you again down the road. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

January 01, 2019

Awesome and relaxing Excellent customer service coupled with a relaxing environment. Service representatives were knowledgeable pertaining to my specific needs. Staff was More

by monika112730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Jan 02, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks very much, Monika! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

January 01, 2019

Great Service This was the first time that I had been for a service at this dealership. I must say that everything was perfect and I was very impressed! More

by SHAUN10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

We're pleased that our team made such a good impression on you, Shaun! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

December 31, 2018

Great Experience Maggie was very pleasant and I really appreciated her and Mr. Day’s welcoming spirit. They were both very nice and accommodating. I am super statistic More

by Jodi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

It's wonderful to hear that our team made such a good impression on you, Jodi! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

December 28, 2018

it was ok but it could be better. they do an ok service once you are in the shop, on the phone not so great., i call because i receive a summons from TLC cause of a recall i have befo More

by 01DJATREVIDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2018

The intake process of my vehicle was fast and everyone was v I have visited many dealership service departments before and the wait time just to get seen is horrible. Working by appt. With jeep made the service More

by lisagray2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
Jan 02, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

We aim to provide a stress free and comfortable visit for each of our guests, so we're pleased to hear that you experienced this! Thanks for coming in! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

December 27, 2018

Holiday happiness My water pump went on my 2014 jeep grand Cherokee overland only to find out that my thermostat needed to be replaced as well as a leak. Maggie was abl More

by keithq4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

We would like to extend our gratitude to you for taking the time to give us your feedback. It is wonderful to hear that our service staff was able to provide you with an unforgettable experience! Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

December 27, 2018

Great service My experience at Eastchester Jeep was great. My vehicle was towed there over the holiday weekend, without an appointment and was checked out the next More

by DannyBx
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yasmin Henry
Dec 27, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Danny, thank you for this great review! We're happy to hear that our team took care of you! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

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