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Eastchester Chrysler Jeep Dodge Ram - Service Center
Bronx, NY
3,688 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,688 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center
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October 03, 2018
Service Great experience! Everyone was very helpful and professional. The wait time was exactly what I was told. The waiting area was pleasant and comfortabl Great experience! Everyone was very helpful and professional. The wait time was exactly what I was told. The waiting area was pleasant and comfortable. The bathroom on the other hand needed to be cleaned. More
by Bronx 87
Verified CustomerEmployees Worked With
Ricky and Rodolfo
October 02, 2018
Oil change not express The customer service that Kayla provided was excellent and it really went a long way to easy the stress that i was having due to the long wait time fo The customer service that Kayla provided was excellent and it really went a long way to easy the stress that i was having due to the long wait time for service and the huge flies that were in the customer lobby. The wifi in the lobby does not work even tough it had a sign posted with the network name and password. The network listed was not showing up as an option when trying to connect to the wifi. Back to the flies, there were so many huge flies that were super aggressive and bit me several times. Again Kayla was extremely helpful even when I came back because the technicians forgot to reset the oil change indicator and forgot to place the sticker on the windshield. I hope they did not forget to change the actual oil. lol More
by carpiog1
Employees Worked With
Kayla Benitez
October 02, 2018
Pretty Awesome Customer Service Going to a dealership for service is always stressful, Yasmine really went out of her way to make my visit as pleasant as possible. When your check en Going to a dealership for service is always stressful, Yasmine really went out of her way to make my visit as pleasant as possible. When your check engine light comes on you never know what to expect, and that’s what was happening, the unknown. When I was told I had a cracked cylinder head, the dollars signs started rolling around in my head. But it was great to find out that it was covered by the warranty and this included a rental car. I dropped my car off on a Friday and was told it would be ready Tuesday maybe Wednesday the latest. Got a text from Yasmine on Monday at about 1:15 saying my car was ready, that was really great, not that I didn’t enjoy my rental expirence but that’s another story. It was great dealing with a Service Advisor that was straight to the point and didn’t beat around the bush. Yasmine, two thumbs up👍👍, and thank you for going out of your way for me with the rental company, both picking up and dropping off, it’s much appreciated. More
by McGruff
Employees Worked With
Yasmin Henry
October 02, 2018
Great service I Would like to thank Eastchester for the wonderful service on my Vehicle Kayla was very helpful and great with whole process thank you again guys I Would like to thank Eastchester for the wonderful service on my Vehicle Kayla was very helpful and great with whole process thank you again guys More
by alexreyes5182
Employees Worked With
Kayla Benitez
October 01, 2018
Great place to get your car serviced Eastchester Chrysler Jeep Dodge and Ram employees are courteous, professional and have great customer service interaction. The staff listens attentiv Eastchester Chrysler Jeep Dodge and Ram employees are courteous, professional and have great customer service interaction. The staff listens attentively to your vehicle concerns providing guidance on how to proceed with the repair. More
by danceys
October 01, 2018
Fast service and great service when purchasing the car. The front desk guy was very helpful and friendly for it being early in the morning. He also got the car’s oil change fast. James was very helpful when The front desk guy was very helpful and friendly for it being early in the morning. He also got the car’s oil change fast. James was very helpful when purchasing the car. More
by mulero.anjelica
October 01, 2018
Service Ms. Kayla was very helpful and friendly. She was swamped with work..paperwork, calls, checking prices for me in the computer, more clients coming in, Ms. Kayla was very helpful and friendly. She was swamped with work..paperwork, calls, checking prices for me in the computer, more clients coming in, but she never stopped being professional. Sweet lady! More
by NA582
Employees Worked With
Kayla Benitez
October 01, 2018
Great Experience. Been all over NY and NJ with my Jeep and they did the service same day and they were wonderful to work with too! Highly recommend. Been all over NY and NJ with my Jeep and they did the service same day and they were wonderful to work with too! Highly recommend. More
by creatives
Employees Worked With
Kayla Benitez
October 01, 2018
Great I was greeted outside He was very friendly And helpful was taken care of by young lady inside She made the process very easy and Walk me through thing I was greeted outside He was very friendly And helpful was taken care of by young lady inside She made the process very easy and Walk me through things to get in and out of there so I can get back to work More
by outramkwane
Employees Worked With
Kayla Benitez
October 01, 2018
great services agent very thoughtful defenily recommends great services agent and sales agent very professional I will keep coming to this dealer make sense travel from Staten island to the see this guys great services agent and sales agent very professional I will keep coming to this dealer make sense travel from Staten island to the see this guys More
by hectorcountrytax
