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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,689 Reviews

3,689 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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September 27, 2018

Courteous staff I love the friendly service I received and how I was greeted from the momment I arrived..What I did not appreciate is one of my parts had not arrived More

by TRACEYBM9216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2018

worst experience ever! Customer service not the best but I guess they are typical as far as dealerships go... over charging for any and everything... but hey what do u expec More

by str8up991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yasmin Henry
September 26, 2018

Cannot give 5 stars no Wi-Fi Service was good but the only thing I have a problem with that you don't have no Wi-Fi I couldn't do my office work while I was waiting for my car but More

by shenderson972
Recommend Dealer
Yes
Employees Worked With
Other Employees : Yasmin Henry, Kayla Benitez
September 26, 2018

Awesome service Very happy with the service at eastchester. Maggie keep me informed all thought out the time my vehicle was there, very polite and professional. Would More

by cday1687
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team and we look forward to your next visit. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

September 26, 2018

Quick and easy Took vehicle in for a recall was there for 15 minutes and job was done was on my way back on the road. Maggie was extremely helpful very friendly an More

by DINO2PEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

We appreciate your kind words about our service team. Thank you for choosing us for your vehicle needs! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

September 26, 2018

All around great service The service I received was great. Didn’t take to many days to find and fix the issue. I haven’t experienced the problem again since being fixed. Defin More

by jadetforman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasmin Henry
Sep 26, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

We appreciate your kind words, Jade. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

September 26, 2018

Visit for service Took my car in to be serviced, a oil change & tire exchange. Quick, easy & no appointment needed! Ricky helped me with my service. Very polite & infor More

by Laboy220
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
In service- Ricky, Great! Very polite & informative!, Rob Larosa
Sep 26, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the excellent review! It is great to know that our staff was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

September 26, 2018

Good experience The service was really handled professionally I've had some okay times there but this last visit was Awesome and I would be back soon. D.w. More

by Darrylewiggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
Sep 26, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

September 26, 2018

Excellent I had a horrible experience in the last with the service. But whoever is managing that department and advisor was amazing.... Frank was very helpful, More

by DASJIJ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2018

There was a lack of communication I went for a oil change Saturday I had a 12:30 appointment when I got there I was told no more cars are being service due to a large amount of cars ah More

by Dwayne Bowens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
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