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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,689 Reviews
Call Service Center (877) 983-7766

3,689 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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November 14, 2022

Helpful, knowledgeable . Quick service , wait time less then expected . All was checked after to ensure ok More

by strochie02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back!

November 14, 2022

Oils changes getting expensive. It was $69.99 to 119.99.I don’t know how it got that high. More

by lilboobie24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Nov 15, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for your review. We strive to offer fair and competitive prices within the current market, so we do appreciate this feedback and will keep it in mind. Please don't hesitate to give us a call if there's anything else we can assist with. Thank you, Customer Care Team - (877) 811-9330

November 13, 2022

Diana was great fast and east oil change on my wrangler i will be going back soon More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana
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Nov 14, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Tony, thank you for the great review! We are so glad to hear that you had a successful service experience working with Diana. Drive safely, and we hope to see you back again at Eastchester Chrysler Jeep Dodge Ram!

November 13, 2022

Professional staff. Excellent customer service. Will be getting my next service done there. Thank you guys!!! More

by JOSHUAMONSERRAT.87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana, Sammie
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Nov 14, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Joshua, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back again down the road!

November 11, 2022

Nice smooth experience. They treat you like family in there. I would definitely recommend their services to anyone. More

by emejuru19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We really appreciate you taking the time to leave Eastchester Chrysler Jeep Dodge Ram this awesome review! We are so happy to hear how satisfied you are with our services. Have a great day and we hope to see you again down the road for any future needs.

November 11, 2022

I’ve been taking my vehicle to them for the last two years and they’ve always been on point with repairs and service. More

by jt27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to review us! We appreciate the kind feedback and hope to see you again at Eastchester Chrysler Jeep Dodge Ram. Safe travels!

November 10, 2022

I went last year to fix my heater, I end up having to pay again this year for the same issue. More

by monteithann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are sorry that you had a repeat issue with your heater. We pride ourselves on meticulous, top-of-the-line work and it is disappointing that you have experienced any inconvenience during your service. If you would be willing to discuss this further, we would appreciate the opportunity to assist you. We will look for your contact information, but please feel free to give us a call directly as well. Thank you, Customer Care Team - (877)-811-9330

November 10, 2022

they are very well equipped, the customer service personnel have a lot of work, the mechanical work is very bad, as soon as they finish with something the problem begins with another, in my experienc More

by nikolastoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

It's disappointing to read about your experience and we completely understand your frustration. Our goal is to provide high-quality care, and we're so sorry to hear that we've left the wrong impression. We will be sure to discuss your feedback as a team so that we may improve our process going forward. If there is anything else you would like to add, please know we are always available to talk. Thank you, Customer Care Team - (877)-811-9330

November 10, 2022

Excellent service. Done in a timely manner as well as informed me of other issues going on with my vehicle. Will definitely be back! More

by Nick F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry. I do not remember her name but she was working when I first brought my car for an oil change. She is the one who checked me in. Very nice.
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Nov 10, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

It means so much to hear that our customers can rely on us for solutions and support! Thank you for the excellent review, Nick. See you at Eastchester Chrysler Jeep Dodge Ram next time!

November 10, 2022

I think some of the most helpful/caring people work at this location and I’m beyond happy to be able to meet wonderful people everytime I go in. More

by Omadavirampersaud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph. Krishna
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Nov 11, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for this kind review and for being a loyal client. We are so glad to hear that you have felt welcomed and helped by our team, and we look forward to working with you again down the road!

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