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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,683 Reviews

3,683 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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June 19, 2018

Great experience The gentleman i dealt with was very helpful and answered all my questions. Service was in and out within 45 minutes. No complaints here at all More

by varmamahabir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

June 19, 2018

I was not taken care of properly whatsoever. No information about my car but a text that the location was closed and I will have my car 3 days later. Not handled properly. More

by deelive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yasmin Henry
June 17, 2018

check engine light Maggie was excellent she took my car in explained what they were going to do, kept me in the loop during the service then explained what was done. She More

by mattcons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

June 16, 2018

Worst service I brought a car a month and half ago and the check engine light oil change light and buttons missing on the car I called to schedule an appointment fo More

by latoyamcghie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Peters, Yasmin Henry
June 16, 2018

service Great, kind and informative service. Everyone is nice and they create a good atmosphere. The waiting time was average and they did a great inspection More

by MANNYRU7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Manny, thanks for the great feedback! We're very happy that Frank and the team were there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

June 15, 2018

Quick and easy Oil change Fast service plus Ricky took good care of my vehicle. I will always take my car back for service when needed. The guy that greets you at the front is More

by DUBALLJAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
Jun 18, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

June 15, 2018

Great Service I had an appointment for 7:30am and I had to be at work for 8am there was a gentleman, Mr. Day, greeting everyone. I expressed to him that I would be More

by Yhenry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky , Yasmin Henry
Jun 18, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Yasmin is a great asset and we're thankful to have her on our team. We appreciate your business! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

June 14, 2018

Had a problem with display and parking brake. Had to go back a few times to get problems solved but service was very good. Everyone super nice and polite. Service was very prompt. More

by mabowes
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
June 14, 2018

Customer Service I truly believe a business front line is always the best and should be welcoming.... The minute I enter the lot to the service area there was a gentle More

by ctmac1127
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I apologize but I am unaware of the other gentlemans name. , Yasmin Henry
Jun 14, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

June 14, 2018

Great Experience Had a great experience. Everyone was very friendly. The service was good as I expected and overall the service done on my car was good. More

by pozoria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2018 -

Eastchester Chrysler Jeep Dodge Ram responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

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