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Eastchester Chrysler Jeep Dodge Ram - Service Center
Bronx, NY
3,683 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,683 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center
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June 13, 2018
It was not a good review this time was a c- The things they promise, they did not keep their word. And the last few times I went there everything went smoothly. Hope the manager will show his cu The things they promise, they did not keep their word. And the last few times I went there everything went smoothly. Hope the manager will show his customer's more respect. More
by artamus1designs
Verified CustomerEmployees Worked With
Yasmin Henry
June 13, 2018
Service Quick and good service . Upselling all your services is ok , but the prices are a bit high . Shouldn’t the the prices of these services be visible ? O Quick and good service . Upselling all your services is ok , but the prices are a bit high . Shouldn’t the the prices of these services be visible ? Or your make them up as you go along or depending on the customer . To me is all about trust . I would to trust anyone that is rendering a service , and I would do so better if I see pricing and make my decision from there . More
by malvaradojr718
Employees Worked With
Ricky
June 13, 2018
Excellent 👍🏻👍🏻👍🏻 I Always have an amazing attention, all employees are super sweet and they understand my necessities. I feel satisfied with everything that everyone h I Always have an amazing attention, all employees are super sweet and they understand my necessities. I feel satisfied with everything that everyone has done for me. More
by loyda.almonte
June 12, 2018
Heater Issue My Jeep Compass 2016, a leased car, had a problem with the heater. I was surprised since I never had a problem with any leased vehicles. I scheduled a My Jeep Compass 2016, a leased car, had a problem with the heater. I was surprised since I never had a problem with any leased vehicles. I scheduled an appointment at 0830 with Jasmin. Got there and was told Jasmin would get there at 1100, somebody else was able to help me. I don't understand why they scheduled me with someone that wasn't going to be there. The service took about 2 hours. More
by chalaca82
Employees Worked With
June 11, 2018
Quick service I had some questions that were minor and work for the car at the time the part I needed was not available but was given available options to choose fr I had some questions that were minor and work for the car at the time the part I needed was not available but was given available options to choose from. More
by Sdunbar46
Employees Worked With
Ariana Solis, Rob Aristy
June 11, 2018
Kayla and Maggie were excellent customer service reps The ladies were great trying effortlessly to make my experience as pleasant as possible. I mostly dealt with Kayla, but had to deal with Maggie briefl The ladies were great trying effortlessly to make my experience as pleasant as possible. I mostly dealt with Kayla, but had to deal with Maggie briefly and together they were great individually and as a team. More
by MARCIAX2008
June 07, 2018
In & Out In 15 Minutes! My Radio needed replacing & My Work Schedule was tight! My service advisor Maggie along with Johnathan from Parts & Technician Jose brought me Into & My Radio needed replacing & My Work Schedule was tight! My service advisor Maggie along with Johnathan from Parts & Technician Jose brought me Into & Out of the service department in 15 minutes. Replaced Part & Paperwork complete. A+ I will be doing all of my service at Eastchester! Thanks Team! More
by Ruben A
June 07, 2018
Short and sweet Nothing to say, except personnel very professional and courteous. Never experienced any negative reason not to complain about service and personnel I Nothing to say, except personnel very professional and courteous. Never experienced any negative reason not to complain about service and personnel I encountered recently or the last several or more times I've had to service my car. More
by jjt2821
June 07, 2018
Great atmosphere Everyone was warm and welcoming. Open to accommodate, assist and welcome you. Willing to work with you especially when it comes to scheduling a servic Everyone was warm and welcoming. Open to accommodate, assist and welcome you. Willing to work with you especially when it comes to scheduling a service appointment. More
by Babyk3999
Employees Worked With
Raheem, Kayla Benitez
June 06, 2018
Excellent customer advicer Had a problem with my tire pressure signal. Made an appointment with the Eastchester dealership for the following day. They charged me $163.00 for the Had a problem with my tire pressure signal. Made an appointment with the Eastchester dealership for the following day. They charged me $163.00 for the service. They realized that they made a mistake in charging me. The service was under the Jeep warrenty. They refunded my money right away. More
by nelsoncintron1
Employees Worked With
Yasmin Henry
