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Eastchester Chrysler Jeep Dodge Ram - Service Center
Bronx, NY
3,683 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,683 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center
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May 23, 2018
ExpressLane is as advertised Taking your car for an oil change & tire rotation can seem like a drag, but this shop got me in and out in what it felt like 30 mins with a multipoint Taking your car for an oil change & tire rotation can seem like a drag, but this shop got me in and out in what it felt like 30 mins with a multipoint check. Friendly staff advising you where to go and good deals are a bonus. More
by Davidr.santiago
Verified CustomerEmployees Worked With
Other Employees :
Rob Aristy, Yasmin Henry, Kayla Benitez
May 21, 2018
This it the worst place in ny Bad experience I will not recommend this place for nothing bad service you call customer service and they want to talk to u like u r a piece shiiiiii. Bad experience I will not recommend this place for nothing bad service you call customer service and they want to talk to u like u r a piece shiiiiii. Not one person but everyone. Like I say my worst experience in my life !! I will not buy a car from here not even for free More
by edwardrodriguez2931
Employees Worked With
The only person good in there is Mr day
May 21, 2018
TERRIBLE!! My auto body guy took my jeep here for service after I was in a collision back in March. The blind spot indicator lights were not working correctly. T My auto body guy took my jeep here for service after I was in a collision back in March. The blind spot indicator lights were not working correctly. The dealership said they were fixed and sent the car home 3 times before they were finally fixed the 4th time (after they realized the car's computer needed an update - which turned out to be covered under warranty). The car was at the dealership for about 7 days and the quality of work was terrible. We noticed after picking up the car and taking it home the final time that the wheel liner rivets were missing, the wheel liner was not correctly installed and the car was filthy. I will never bring my car back to nor recommend this dealership. Thankfully we have a relationship with White Plains Chrysler Jeep Dodge and they were able to replace the missing rivets and fix the wheel liner so we wouldn't have to take the car back to Eastchester Chrysler for the FIFTH TIME! More
by Disappointed
Employees Worked With
As I did not directly deal with the dealership I do not have a contact name to provide.
May 18, 2018
Horrible It took 11 days to fix the rear air conditioner that is pathetic it cost me $800.00 to rent a car this should not take that long it took 4 days to get It took 11 days to fix the rear air conditioner that is pathetic it cost me $800.00 to rent a car this should not take that long it took 4 days to get a part for the air conditioner More
by jose2076
Employees Worked With
May 18, 2018
Excellent service Kayla was excellent and took care of my truck in a quick and corteous fashion. I would recommend her and her team for any service needs Kayla was excellent and took care of my truck in a quick and corteous fashion. I would recommend her and her team for any service needs More
by CYRUS.JILLA
Employees Worked With
Kayla Benitez
May 16, 2018
Major repairs Maggie was great she kept us informed she was meticulous thorough on point and was upfront honest about the situation. My son needed that vehicle for Maggie was great she kept us informed she was meticulous thorough on point and was upfront honest about the situation. My son needed that vehicle for school and we received within a reasonable amount of time Thank you More
by chinook764
Employees Worked With
May 15, 2018
Maggie is the best! I had an ongoing a/c issue on a new vehicle that I had to go back 3 times last year to finally get fixed. Since I’ve received poor customer service in I had an ongoing a/c issue on a new vehicle that I had to go back 3 times last year to finally get fixed. Since I’ve received poor customer service in the past, I was a little weary about taking it back this year, but you can tell the overall atmosphere has changed. Maggie has always been rock steady (Robert’s pretty good too). It gets really busy there, so having someone who will keep their word (called me at 11:30 am because “Yesterday, I told you I’d get back to you by 12 noon tomorrow”) is really important to me. As long as you give it to me straight, I’m good! It took them a week to figure out the issue but I’m glad they kept the car until it was completely fixed!!! They put me in a rental (no charge) while I was waiting for it to be fixed, so you can’t ask for more. The A/C has been blowing nice & cold. Thanks so much! More
by PastorT
Employees Worked With
Other Employees :
Christina was very polite every time I called... Thx!
May 14, 2018
Service My car was seen fast and easy. I had no complaints. Yasmin was the best advisor I've ever had. She was great with her customer service. My car was seen fast and easy. I had no complaints. Yasmin was the best advisor I've ever had. She was great with her customer service. More
by krivs1290
Employees Worked With
Yasmin Henry
May 14, 2018
Good service, Kept me up to date Robert in series is a good person to work with, he took good care of my situation, good customer service. He explain everything thats was going to be Robert in series is a good person to work with, he took good care of my situation, good customer service. He explain everything thats was going to be done to the car and at the end he explain everything thats was done. More
by dwight1005
Employees Worked With
Rob Aristy
May 12, 2018
Repair and Service of Jeep Wrangler I dropped off my Jeep the night before in hour lock box. I never got a call from any one until 2 pm the next day? i called every department in your s I dropped off my Jeep the night before in hour lock box. I never got a call from any one until 2 pm the next day? i called every department in your shop ( sales/Services/parts/ general manager at noon). Absolutely no one picked up a phone. i thought your building had burned down. Needless to say i did not get my car serviced in one day. And I dropped off mine the night before. ? Service rep was great. Kept me informed all Wednesday afternoon as to costs and what needed to be fixed. At 4 pm i found out car would not be ready until Thursday afternoon. Cars runs well and all service needs met. Service rep was excellent, service timing on the car, not so much. More
by rlandis
Employees Worked With
Kayla Benitez
