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Eastchester Chrysler Jeep Dodge Ram - Service Center
Bronx, NY
3,684 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,684 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center
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April 16, 2018
Not Pleasant! My overall experience at this service center was not pleasant! The service advisors don't acknowledge you until a mechanic brings you to them! I had a My overall experience at this service center was not pleasant! The service advisors don't acknowledge you until a mechanic brings you to them! I had an appointment to bring my car in and when i arrived the advisors had no record of my appointment! The wait time was over an hour, just to pick up my car after it was already repaired. During the time it was being serviced i was contacted one time and never again! I had to call and text daily just to be met with voice mails and no returned calls. I had to physically show up in person just to get the status of my car, to have to come back the following day to finally pick it up! More
by mrrobbrown
Verified CustomerEmployees Worked With
April 11, 2018
customer service, advisor and receptionist relationship. from telephone service to my arrival for service attendants were kind and directed me to proper stations to preform work to be done. I am Bronx reside from telephone service to my arrival for service attendants were kind and directed me to proper stations to preform work to be done. I am Bronx resident and highly recommend this establishment. Many special thanks to Maggie my service advisor who kept me well informed More
by jeepkid
Employees Worked With
April 11, 2018
Great! Kayla was the service advisor and was GREAT! I’ve been with BMW for the last 10 plus years and I can say I was impressed with my visit today at dod Kayla was the service advisor and was GREAT! I’ve been with BMW for the last 10 plus years and I can say I was impressed with my visit today at dodge! I met the tech who was working on my truck, his name was Sal and was beyond courteous and knowledgeable about the job and put me at ease that it would be a smooth ride. All in all I was very satisfied! Thank you Kayla and Sal, before I forget they’re was a gentleman outside greeting customers as they came in wishing them a good morning etc that was a first I’ve ever seen at any dealership and a very nice touch. More
by rsamuel81
Employees Worked With
Sal (Tech), Kayla Benitez
April 11, 2018
Sservice Car was fixed in one day. Maggie had Dante drive with me to get to the bottom of my concern. Great cuatomer service, will come back! Car was fixed in one day. Maggie had Dante drive with me to get to the bottom of my concern. Great cuatomer service, will come back! More
by Luis1290
Employees Worked With
April 11, 2018
I love the service team Everything was taken care of in a timely manner. Everyone was friendly and polite. I love how they kept me updated on what was going on with my Jeep. Everything was taken care of in a timely manner. Everyone was friendly and polite. I love how they kept me updated on what was going on with my Jeep. Yasmin was on top of her game all the way. More
by mizztonihooks
Employees Worked With
Yasmin Henry
April 09, 2018
Very good experience I was greeted as always warm and friendly when I entered the facility. From there the representative was able to process my request and offered me a d I was greeted as always warm and friendly when I entered the facility. From there the representative was able to process my request and offered me a discount to include somethings I didn't considered but coild use. I found this quite helpful. More
by yahs96
Employees Worked With
Mr. Daily (he ask what you visit is about today), Yasmin Henry
April 09, 2018
Fantastic Service and Support Timely, efficient and professional service. Very pleased with my experience. Thank you guys so much for all your help! Maggie was very helpful and pro Timely, efficient and professional service. Very pleased with my experience. Thank you guys so much for all your help! Maggie was very helpful and provided timely and informative updates. More
by AL
Employees Worked With
April 07, 2018
great service The staff is friendly and helpful. Everyone greets you with a smile and questions are answered readily. I will continue to service my vehicle here. The staff is friendly and helpful. Everyone greets you with a smile and questions are answered readily. I will continue to service my vehicle here. More
by azedlovich5
Employees Worked With
Rob Aristy
April 06, 2018
My recent service experience I must say my recent service experience with Eastchester Jeep was superior. They were courteous, quick and a pleasure to work with. Regards, Pegg I must say my recent service experience with Eastchester Jeep was superior. They were courteous, quick and a pleasure to work with. Regards, Peggy Jackson More
by PEGGY.JACKSON
Employees Worked With
Kayla Benitez
April 06, 2018
Good People offer Good Service Yasmin was quite a star in her role of service tech. She was very knowledgable in addressing my questions and went out her way to get me answers.her f Yasmin was quite a star in her role of service tech. She was very knowledgable in addressing my questions and went out her way to get me answers.her friendly and professional mannerism was very welcomed and made my 3 hour wait feel seamless.her updates and text help to keep me in the loop and time passed quickly. Thanks to her i had one of my most pleasant experiences thus far. More
by rocky939
Employees Worked With
Yasmin Henry
