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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,689 Reviews

3,689 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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September 01, 2022

Very long wait time for service. Reps aren't informative. Disappointed that I keep going there. More

by Dulcescorpion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Marciano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Sep 02, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are very sorry that you experienced an extended wait time and didn't receive the attentive, knowledgeable service we expect from our team. We would appreciate the opportunity to speak with you and see what we can do to help. Thank you, Customer Care Team - (877)-811-9330

September 01, 2022

My appointment was canceled by your staff but service accommodated due to needs of my vehicle More

by jvsilver11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

While we apologize for any confusion that occurred here, we're glad that the Eastchester Chrysler Jeep Dodge Ram team stepped in to make things right. We will certainly keep this in mind so a situation like this does not reoccur down the road. Please let us know if there is anything else we can do for you! Customer Care Team - (877)-811-9330

September 01, 2022

Terrible Terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible More

by ttogary
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lemar Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We would really appreciate the chance to hear more about your experience and what we can do to improve your 1-star rating. Would you be willing to talk this through with us? If so, please give us a call. Thank you, Customer Care Team - (877)-811-9330

August 31, 2022

Sammy was very attentive and accommodating considering the service needed. Excellent communication and customer service! 5 stars More

by penelopeseda08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy
Aug 31, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Penelope, we really appreciate you taking the time to leave Sammy a great review! Thank you for being a wonderful Eastchester Chrysler Jeep Dodge Ram customer, we look forward to seeing you next time.

August 31, 2022

Julizza helped me with an oil change, inspection and tire rotation. The service was fast and friendly and I received a detailed report on my car by email. They are 1,000 times better than they were 5 years a More

by PastorT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julizza
Aug 31, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

It makes our day to hear that you received such efficient, thorough service from our team! Thank you for coming to Eastchester Chrysler Jeep Dodge Ram and for sharing a review. We hope to work with you again down the road!

August 31, 2022

Pleasant greetings upon arrival. Service, once explained, was quick. Waiting area was comfortable, with availability to snacks and drinks. Thank you. More

by ctnoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kier and Omari
Aug 31, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for supporting Eastchester Chrysler Jeep Dodge Ram with your review! We're so glad we could welcome you with friendly, informative, and timely service and an accommodating waiting area. We hope to work with you again down the road!

August 31, 2022

Great work and customer service. Quick turnaround time on oil change and tire rotation. Thank you! More

by JCW122114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everton Sterlings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Aug 31, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We pride ourselves on efficient, top-quality service and it is gratifying that we hit the mark. Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and for sharing your feedback. Drive safely!

August 31, 2022

Great service, especially the gentleman who greets customers upon arriving! Overall, outstanding service from entire team. More

by hdickerson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Aug 31, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with our team! We are delighted to have earned your business here at Eastchester Chrysler Jeep Dodge Ram and we hope to welcome you back in the future. Drive safely!

August 31, 2022

My advisor was the best made sure everything I came for was done and was very friendly would always come back to the dealership to get my car service More

by shannonmyers11205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Aug 31, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are delighted that our team delivered such meticulous, quality service! Thank you for giving Eastchester Chrysler Jeep Dodge Ram your business and your five-star rating. We look forward to your next visit!

August 31, 2022

Everyone was helpful and courteous. The work I needed done, got completed and in a timely fashion. More

by veith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Benitez
Aug 31, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

It was our pleasure to assist you with your service needs! Thank you for taking your business to Eastchester Chrysler Jeep Dodge Ram and for sharing your five-star review. Drive safely until we see you again!

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