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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,689 Reviews
Call Service Center (877) 983-7766

3,689 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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August 31, 2022

The service rep was excellent she made sure I was updated about my vehicle I’m satisfied More

by phremmeah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are delighted that our team was so informative and helpful! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and for sharing your positive experience. We hope to see you again!

August 31, 2022

The most professional and courteous staff my need where meet and the service on my More

by davidnieves264
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
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Sep 01, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for supporting Eastchester Chrysler Jeep Dodge Ram with a wonderful review! We hope to work with you again down the road!

August 31, 2022

My experience was fast and efficient. I'm always pleased. I will refer is the opportunity presents itself. More

by itsmything88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
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Sep 01, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for supporting Eastchester Chrysler Jeep Dodge Ram! It's our pleasure to offer timely and professional assistance. We hope to see you again down the road!

August 31, 2022

Excellent service. The process didn’t take long and Mr. Davis was extremely helpful and patient writing the process. More

by deniseloimon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the five-star review for Eastchester Chrysler Jeep Dodge Ram! We'll give kudos to Mr. Davis for his patience and excellent service. Until next time!

August 30, 2022

They wrote on the invoice that the tires were rotated, they never rotated tires never asked for the key for the wheel locks More

by RCPRIME54
Recommend Dealer
No
Employees Worked With
Diana degado
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Aug 30, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

If there was a mistake regarding your tire rotation, we apologize. We will discuss this feedback as a team in an effort to avoid a situation like this from occurring down the road, and if there are any outstanding questions regarding your visit we can help you with, please reach out. Best, Customer Care Team - (877)-811-9330

August 30, 2022

Thank you Diana for your availability and kindness. Your service guys is always the best one! More

by P. Gioiosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana
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Aug 30, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with Diana and the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back again down the road!

August 30, 2022

They donot know how to communicate with customers and when u call to speak to someone they make u wait for over 20 to 25 minutes smh More

by JOANNAH197
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Joannah, we're sorry to hear about any wait when you called in. We can understand your frustration and will use this feedback as we work to improve. We also invite you to give us another try if you'd be willing to discuss this - we cannot determine any contact information from this review. Thank you, Customer Care Team - (877)-811-9330

August 30, 2022

I received excellent customer service from Ricky. The problem with my vehicle was assessed and resolved within hours. Ricky kept me updated the entire time. Ricky was very kind and courteous. More

by Amartinny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodolfo
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Aug 30, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for supporting Eastchester Chrysler Jeep Dodge Ram with your 5-star review! We will be sure to tell Ricky you appreciated his help. Until next time, safe driving!

August 30, 2022

Horrendous experience I wouldn’t recommend a dealership that hires minorities and then the same minorities treat the minority customers like nothing! More

by lakiyah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justice was terrible
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Aug 30, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Lakiyah, we're confused and concerned by your claims. Will you please reach out so we can better understand what happened here and ensure it is appropriately addressed? We hope to hear from you. Thank you, Customer Care Team - (877)-811-9330

August 30, 2022

Always a great experience going to this dealership. ..They very professional in the work is always great and done good.. Would definitely recommend people More

by dee42shawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy
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Aug 31, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are always happy to assist you here at Eastchester Chrysler Jeep Dodge Ram! Thank you for your business and your positive review. Drive safely until we see you next!

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