Eastchester Chrysler Jeep Dodge Ram - Service Center

Very nice place 👌 I was I bit surprised that I have to wait so long for the wheel alignment, But besides this everything was perfect. Gentlemen at the front desk was very professional 👏 I think his nam wait so long for the wheel alignment, But besides this everything was perfect. Gentlemen at the front desk was very professional 👏 I think his name is Keer More

Went for an oil change waited 3 and a half hours, really all that needs to be said. all that needs to be said. More

Very professional and courteous I was well treated and very satisfied thanks Sammy. Will come back again very satisfied thanks Sammy. Will come back again More

everything was fine. i will be in soon for a oil change see you soon. i will be in soon for a oil change see you soon. More

Very professional and deligent, excellent attention, quite fast service and very effective communication in the planed time. quite fast service and very effective communication in the planed time. More

diana at service and joel the sale person i belive frank is a supervisor are great its all about customer service attention , not just a sale frank is a supervisor are great its all about customer service attention , not just a sale More

The auto department always takes care of the car and understands customer needs especially finances. understands customer needs especially finances. More

I left the dealership and my vehicle was half fixed I still have same thud problem when I shift still have same thud problem when I shift More

Service provider did not communicate accurate information about engine problems. Only said that the engine part needed was a throttle body (was on back order). Didn't resolve issue by searching for parts on about engine problems. Only said that the engine part needed was a throttle body (was on back order). Didn't resolve issue by searching for parts on other places (DaimlerChrysler advice me from 6/29/ to 7/1/22 they could've been try searching on other states, even "Canada") phone # provided by SP. After I ask SP to check or put in request for extended warranty (I checked online if requeste was put in "smartautocare") no request was input on or before 6/3/22, I was at Eastchester Dealership in person. On 6/10/22 return in person (its when I gave SP number of SAC warranty. (2017 Jeep Compass sat in from 5/31/22 to 7/12/22). I had a similar issue with Riverdale Chrysler a yr ago, who upon my request checked and put in request to warranty insurer. In my opinion SP should be more informative, assure, provide options, ask about vehicle status and update customers. More

Employees are professional and friendly however, the rates are outrages, Work is good. Prices could be better. rates are outrages, Work is good. Prices could be better. More