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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,689 Reviews

3,689 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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June 14, 2022

By my experience , Rosemary Aviles runs this dealership as a family business where she chooses who to attend to and who not attend to. After holding my vehicle for 4 days, she advised them to give it back More

by catherine.biemkpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rosemary Aviles
Jun 16, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Catherine, this feedback is very disappointing to receive. We can assure you that you are a valued customer and we are very sorry that we left you with the wrong impression. We would like to ensure that any outstanding concerns regarding your vehicle are addressed from here on out, so we will look for your contact information and we invite you to reach out to us as well. Thank you, Customer Care Team - (877)-811-9330

June 13, 2022

They are doing great job over there best reception the lady who first approached me was very nice professional good More

by gtuffour65.gt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for leaving us such a kind review! We appreciate your business and hope to see you at Eastchester Chrysler Jeep Dodge Ram again in the future.

June 13, 2022

Technical advisor Ricky was very professional in how he handled my case regarding my 2021 Jeep Grand Cherokee L More

by BOYEANNAN
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ricky & Jose from service Dept., Rob Aristy
Jun 13, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks so much for your positive feedback. We're thrilled that you enjoyed working with Ricky and our team here at Eastchester Chrysler Jeep Dodge Ram. We hope you have a great day!

June 13, 2022

Customer service was fantastic. They were courteous and very helpful. Service was excellent and quick. More

by nichb1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Jun 13, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We always love reading a 5-star review! Come back to Eastchester Chrysler Jeep Dodge Ram anytime. Safe driving!

June 13, 2022

I always take my vehicle to them and there service is the best good professional job, you all keep up the good work. More

by rivers_jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy
Jun 14, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are proud to have earned your loyal business! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and for sharing your feedback. Drive safely until we see you next!

June 13, 2022

I have to say I always go there because service is great, they really get me in and out of there, rosemary the service lady always gets me in and try her best to get me out More

by sfcbenites69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosemary Aviles
Jun 14, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words! We're thrilled that you enjoy working with our team here at Eastchester Chrysler Jeep Dodge Ram. We will be sure to pass your thoughtful message along to Rosemary and our crew.

June 11, 2022

Good customer service, fast and efficient. Would recommend friends Ana family to work with them. More

by sheronpetgrave30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy
Jun 13, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We're thrilled that you enjoyed working with Ana and our team here at Eastchester Chrysler Jeep Dodge Ram. Thank you for this wonderful review. We hope to see you again down the road!

June 10, 2022

I have been going to this location for the past 4 years. They treat me great. More

by kcancela2
Customer Service
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry
Jun 10, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for this fantastic review! We're thrilled that you've enjoyed our service, and we thank you for your continued loyalty to us here at Eastchester Chrysler Jeep Dodge Ram. We look forward to seeing you next time!

Jun 11, 2022 -

kcancela2 responded

Thank you

June 10, 2022

The service performed was professional and helpful. I was not happy to have to pay $200 to check on the problem when I had informed them what the problem was. The fee is from the dealer requires. More

by aanavell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
Jun 10, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

While we're glad you are satisfied with the service you received, we do regret you are upset by our diagnostic fee. We will make a note of your concern, but if you'd like to discuss it, please be in touch. We'd be glad to take your call. Thank you, Customer Care Team - (877)-811-9330

June 09, 2022

Ricky was incredibly professional, helpful and understanding. Car was ready in about 90 minutes and got a free car wash too! We’ll done everyone! More

by thisisgabrielle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky/Rodolpho Beleno
Jun 09, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Hi Gabrielle, thank you for giving us your feedback, and we will be sure to pass along your appreciation to Ricky and the team. Nothing makes us happier than when a customer is totally satisfied with our service. Come back to Eastchester Chrysler Jeep Dodge Ram anytime!

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