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Easterns Automotive Group of Alexandria
Alexandria, VA
935 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 935 reviews
July 05, 2020
I don't like writing negative reviews. But I can't get them to help me get a refund or to look at a vehicle despite asking and calling around 25 times over the course of 8 days. On jun 27th my wife an them to help me get a refund or to look at a vehicle despite asking and calling around 25 times over the course of 8 days. On jun 27th my wife and I stopped by the location to look for 2019 or newer v8 suv's. The salesman showed us a 2020 Durango r/t on the computer that was located at the sterling location, he told us he could have it at the Alexandria location within an hour. My wife and I waited only to be told that the vehicle would not be there until Monday due to it getting inspected, he also told us that the price listed on the computer would go down. I would not be able to come back until Tuesday so He asked that I put a $500 refundable deposit down on the vehicle so that they would not sell it on Sunday or monday so I put down the deposit. Monday comes and I get a call saying that the vehicle will not be ready to sell for a week or 2. So I called back asking to look at other SUVs and a refund.. that didn't get me anywhere so I called again on Tuesday and talked to a few different people explaining that I want a refund on the Durango and wanted to look at other SUVs because we needed an SUV asap. That got me no where again so my wife and I started looking elsewhere, during our search we see the Durango we have a down payment on listed for a few thousand more than what we put a down payment on the vehicle for. Despite the salesman telling us the price would go down. As of right now (July 5th) the only information we have recieved from easterns over the course of calling around 25 times is that they can only refund us with a check. But they can't get the check approved for some reason..... all I wanted to do was buy an SUV but their sales and managers failed to help us at every aspect of their job. More
by Jwhurst1989
Employees Worked With
Tony, Ibrahima Diouf
Helpful July 04, 2020
I am with no words on the wonderful experience I had today in purchasing the Ford Mustang I always wanted thanks to Mr. Rich and Mr. Vannavong made my dreams come true. I love you both. I will be back w today in purchasing the Ford Mustang I always wanted thanks to Mr. Rich and Mr. Vannavong made my dreams come true. I love you both. I will be back when this is 100% paid.. More
by LindaP
June 24, 2020
Fast and easy. Approved instantly. The car was exactly what we wanted. We went later I. The evening and they stayed over to work with us. I would highly recommend going to Easterns. Ask for Desmond. what we wanted. We went later I. The evening and they stayed over to work with us. I would highly recommend going to Easterns. Ask for Desmond. More
by Tara
Employees Worked With
Desmond Jones
June 21, 2020
Moustapha B. provided AWESOME CUSTOMER SERVICE. My husband I were very pleased with his professional and kind demeanor. It was a pleasure working with you. Vinny was also a gem. husband I were very pleased with his professional and kind demeanor. It was a pleasure working with you. Vinny was also a gem. More
by Sylvia
Employees Worked With
Moustapha Bacha
June 16, 2020
Very helpful with getting me in a car today. I’ve been struggle for weeks now trying to find a car and this was my last stop thanks to Lonnie and the team. struggle for weeks now trying to find a car and this was my last stop thanks to Lonnie and the team. More
by Dmdmartin20
Employees Worked With
June 13, 2020
Excellent experience. Very informative and professional. I will definitely recommend my friends!!! I’m elated right now!!! Can’t say enough about eastern automotive!!! Thanks!!! I will definitely recommend my friends!!! I’m elated right now!!! Can’t say enough about eastern automotive!!! Thanks!!! More
by Ydawney50
Employees Worked With
June 12, 2020
I enjoyed my time at Easterns Auto . The professional sales staff was excellent . My car was clean and ready to go and on time. Thanks I will be back . sales staff was excellent . My car was clean and ready to go and on time. Thanks I will be back . More
by daddj5
Employees Worked With
Moustapha Bacha
June 09, 2020
Lonnie and Vinny are my brothers for life. They helped me get into a new SUV that I can afford for me and my family. Thank you Easterns Alexandria get into a new SUV that I can afford for me and my family. Thank you Easterns Alexandria More
by Tarig
May 24, 2020
Lonnie was awesome! He was very patient and respectful and helped in anyway possible. He offered different options and made sure I was satisfied with my choice. and helped in anyway possible. He offered different options and made sure I was satisfied with my choice. More
by Stevenwillis377
Employees Worked With
May 23, 2020
I recently purchased a 2018 SUV from Easterns Automotive, located in Alexandria, Virginia. The entire staff including Kevin, Desmond, Juan and Vinny were extremely professional and friendly. This was my thir located in Alexandria, Virginia. The entire staff including Kevin, Desmond, Juan and Vinny were extremely professional and friendly. This was my third automotive purchase with Easterns. I am highly likely to refer them to family members and friends for future purchases. Thank you. Mr. S. More
by Mr. S.
Employees Worked With
Other Employees :
Desmond Jones, Mark Linder, Kevin Cubas, Vinny Vannavong, Amir Taghi, francis koroma, Juan Garcia, Carlos Guzman
