Easterns Automotive Group of Alexandria

Great Service The service was great since the first inquiry with the dealership. I spoke first with Jose, then I was transferred to Mustafa, then Kevin who i stayed The service was great since the first inquiry with the dealership. I spoke first with Jose, then I was transferred to Mustafa, then Kevin who i stayed with for most of the calls, then i was in and out with Tony and Vinny. Everyone we spoke with concerning our vehicle were very respectful and courteous. It was very easy to get in touch with each sales representative. I appreciate everyone's effort in ensuring that we were satisfied and well informed about our purchase. Kudos to Juan, who is the master of the BMW. He gave me a detailed walk through of the vehicle upon delivery, and was very patient, since it was my first and he also followed up the next day to make sure I was comfortable and still satisfied. I love it. Thanks a million to Kevin, for taking my never-ending phone calls and questions. Awesome service. Also want to say thank you to the young man who accompanied Juan to deliver the vehicle. Please tell him I said "thank you". Thank you all for your service. Awesome service! Sincerely, Renea (it's my first Beemer y'all) More

Muy buena atención es muy recomendable. Venimos con mi esposa y queríamos una camioneta y salimos con la camioneta que cumplía todas las necesidades que teníamos. Les agradezco mucho la ayuda. esposa y queríamos una camioneta y salimos con la camioneta que cumplía todas las necesidades que teníamos. Les agradezco mucho la ayuda. More

Muy excelente atención muy contenta la amabilidad nos atendieron con amabilidad y muy rápido nos ayudaron de una excelente manera yo y mi esposo estamos muy contentos porque si necesitábamos el carro de atendieron con amabilidad y muy rápido nos ayudaron de una excelente manera yo y mi esposo estamos muy contentos porque si necesitábamos el carro de emergencia el señor Juan y el señor Kevin muy lindas personas y muy amables que Dios los bendiga More

Excellent customer service, made me feel at ease while waiting for the other gentleman to come back. Thank you for making my first time in a dealership easy. waiting for the other gentleman to come back. Thank you for making my first time in a dealership easy. More

Lonnie was great, extremely professional and friendly. He knew the product well and was knowledgeable. I will come back and buy again in the future! knew the product well and was knowledgeable. I will come back and buy again in the future! More

The whole process of getting a new car is always exciting. Also, when you have people like Juan to help throughout the process. Everyone there was great and made the process worth it at the end. I h exciting. Also, when you have people like Juan to help throughout the process. Everyone there was great and made the process worth it at the end. I highly recommend anyone to go to Easterns in Alexandria if you are looking for your dream car and great customer service all in 1. More

My girlfriend came in for her dream car and that is exactly what she left with. Juan was with us throughout the whole process and made us feel comfortable. He also gave us advice on how to car for the exactly what she left with. Juan was with us throughout the whole process and made us feel comfortable. He also gave us advice on how to car for the vehicle and tips he does to his everyday car. I definitely recommend anyone that wants good customer service and is looking for a car to come to Easterns in Alexandria. I highly appreciate there patience and being so attentive. More

Desmond, Moustapha and Kevin @ the Eastern Motors in Alexandria did an excellent job helping me with the best option for a car.Excellent customer service with a smile. I will definitely recommend them t Alexandria did an excellent job helping me with the best option for a car.Excellent customer service with a smile. I will definitely recommend them to everyone . More

Juan was probably the most competent car salesman I’ve ever worked with EASILY! Great coutomer service. I left the dealership with all my questions answered! Highly recommend!!! ever worked with EASILY! Great coutomer service. I left the dealership with all my questions answered! Highly recommend!!! More

Juan and Vinnie were absolutely amazing! I went in looking for a SUV and left with an SUV that exceeded my expectations to include low mileage. Juan and Vinnie were extremely patient and personable. T looking for a SUV and left with an SUV that exceeded my expectations to include low mileage. Juan and Vinnie were extremely patient and personable. They kept it real and provided me with several options for purchasing. I left with a grateful heart and piece of mind knowing that I made the right choice that suited my needs. I still don’t know how Vinnie pulled it off considering my situation but, he did it and I’m forever grateful. Juan and Vinnie were both very genuine and sincere which certainly helped during the car buying process. Juan took his time and went through each document at signing and even offered some much needed advice to help build my credit. His warm demeanor made the difference and both my husband and I were impressed. Lastly, the pen that Juan used during signing made it official (insider). Thank you both for your help and attentiveness. My husband and I are beyond pleased. I would certain recommendations this dealership to anyone looking to purchase a new vehicle. I can guarantee a painless experience with these two. I’m still in shock but thankful for following my heart in buying from the Alexandria Dealership. I will certainly return as long as they’re there. I came in at 3:30 or so and left at 7:30 ish.... as Juan would say... it wasn’t that bad!!! Thank you both!! More