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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,637 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,637 reviews

June 07, 2018

Great customer service, great price Came with a friend to look at a car, didn’t think she would drive off with a car today but Jamar Royster made it happen! More

by Michellekarina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Jamar Royster
Jun 07, 2018 -

Easterns Automotive Group of Laurel responded

You came to the right place, Michele! Jamar said that it was a pleasure to help you both. We hope to see you again when it's your turn to purchase!

June 07, 2018

He was very patient and knowledgeable Everyone was friend from when I walked in. Jamar Royster was very knowledgeable about everything that I had asked and was very patient with me. This w More

by Tierra1997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Jamar Royster
Jun 07, 2018 -

Easterns Automotive Group of Laurel responded

Hi Tierra, Congratulations on your very first car purchase. We're so glad that you found us! We'll always be here to help!

June 07, 2018

Great experience! Shawn Anwar was great! Very friendly, approachable and knowledgeable! I had a terrible experience with Darcars with a ton of hidden fees... these pric More

by Nicki11012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Vinny Vannavong, Shawn Anwar
Jun 12, 2018 -

Easterns Automotive Group of Laurel responded

Hi Nicki, It sounds like you have a new home here at Easterns. You definitely made the right choice! Shawn and the rest of our staff absolutely love assisting our customers and provide nothing but excellent customer service. We got your back!

June 07, 2018

Straightforward no hassle I needed a new car after unfortunately totalling my previous. So I shopped around and online for something solid. When I went in for my reservation, S More

by iserverside
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Anwar
Jun 12, 2018 -

Easterns Automotive Group of Laurel responded

Hi there, Sorry to hear that you totaled your previous vehicle. However, we're so glad that you made the choice to come to Easterns to purchase your new vehicle. Thank you for the kind words regarding Shawn's customer service. We appreciate it!

June 07, 2018

Amazing service from an amazing employee! I was a little apprehensive about the car buying process before I arrived at Easterns. I started working with the salesman Darius Green and immediatel More

by Ash15
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darius Green
Jun 12, 2018 -

Easterns Automotive Group of Laurel responded

There is nothing better than peace of mind. We appreciate you so much, Ash! Thank you for being such a great customer to us. You made our job easy!

June 07, 2018

Fast Experience! Amadou S was pretty good! He helped me get into my new car quick! Would recommend to others! Love my new car so much already. More

by Morgan14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amadou Sow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2018 -

Easterns Automotive Group of Laurel responded

Quick and easy is what we strive for in terms of the car buying experience. We specialize in providing our customers with nothing but the best service.

June 06, 2018

Great Salesperson was very knowledgeable the car that I wanted was in Virginia and he was able to get it to the Laurel location for me More

by Jrosales98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Anwar
Jun 07, 2018 -

Easterns Automotive Group of Laurel responded

Thanks for your review! Congratulations on your Toyota Camry. You picked a great car. ENJOY!

June 05, 2018

Great Experience Came in on a Friday, didn’t have a great experience with the first salesman. Gave them a second chance and worked to Jared and had a wonderful experie More

by Kb1984
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan De La Espada, jeremiah jones, Jared Davis
Jun 06, 2018 -

Easterns Automotive Group of Laurel responded

Thanks for sharing your great review. We'll be sure to let our team know that you are very pleased with your visit.

June 04, 2018

Couldn’t of been better I I literally came in just to see what I would possibly be able to come back and buy and I left with a car hours later thanks to Jamar R.. he truly wa More

by Pgotti1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamar Royster, jeremiah jones
Jun 06, 2018 -

Easterns Automotive Group of Laurel responded

That's right! It is our priority to assist our customers and help any way that we can. As long as you're happy, we're happy!

June 02, 2018

Great Customer Service Eastern Automotive in Laurel was extremely helpful with assisting in finding a vehicle that we wanted and fit our needs. Tony was very courteous and e More

by Carguy2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Squireewel, jeremiah jones
Jun 04, 2018 -

Easterns Automotive Group of Laurel responded

Well thank you! We'll be sure to let Tony know just how happy you are with your visit. Please come back again!

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