Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Easterns Automotive Group of Laurel
Laurel, MD
2,593 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,593 reviews
May 17, 2018
Jamar Royster was very professional and gave me great service! It was wonderful working with him and look forward working with him in the future too. was very professional and gave me great service! It was wonderful working with him and look forward working with him in the future too. More
by volksguy123
Employees Worked With
Jamar Royster
Helpful May 17, 2018
Pretty good, smooth experience It was a pretty smooth process. They got me a lower interest rate than what i came in with. Would recommend if you want friendly service. That said I It was a pretty smooth process. They got me a lower interest rate than what i came in with. Would recommend if you want friendly service. That said I do wish they could have lowered the price a bit though. More
by Newcar14
Employees Worked With
DOZIE NWACHUKU
May 17, 2018
Disappointed Set up an apt to test drive a car at the Laurel location that I had been searching for for weeks. After making the apt a week in advance and confirmin Set up an apt to test drive a car at the Laurel location that I had been searching for for weeks. After making the apt a week in advance and confirming more than once, the car was not there when I arrived and I had to wait almost an hour for it to arrive to Laurel. I expected the Salesman to be more knowledgeable about the vehicle. I put a deposit on the vehicle and was promised that the interior would be “re-detailed”, the tire pressure would be correct and I would have a full tank of gas. None of those things happened when I came to pick it up a few days later. They did replace a bulb and gave me floormats, but they’re meant for a different car. I was really excited to find the exact car I was searching for but I was disappointed with the overall experience. It was slow and I felt like some of the employees were not completely honest at times. Getting the final price of the car took 30+ minutes, and the employees always came up with excuses for delays. I had an issue with the vehicle the day of, but luckily it was resolved. Salesman was friendly but did not deliver on all of his promises. More
by usedcarowner
Employees Worked With
Walter, Vinny Vannavong, Jamar Royster
May 16, 2018
Haggle free The dealership is great but it's haggle free. Great place though. The finance was quick and easy. First car I bought from the lot The dealership is great but it's haggle free. Great place though. The finance was quick and easy. First car I bought from the lot More
by David
Employees Worked With
Vinny Vannavong, Jamar Royster
May 14, 2018
Purchase of vehicle I was at Eastern with my wife,Francis koroma was our salesman,he is good,we were their just to look,but Mr Koroma have the gift of gab.we left out wit I was at Eastern with my wife,Francis koroma was our salesman,he is good,we were their just to look,but Mr Koroma have the gift of gab.we left out with our dream caravan. We are happy with our sales.We will definitely refer friends and family. More
by S.Keaton
Employees Worked With
Jesus Santos, Vinny Vannavong, Jonathan De La Espada, Francis Koroma
May 14, 2018
Jamar Royster was super awesome. Very cooperative, helpful and work with you to the end. Very professional and patience. I will definitely recommend people to check with this dealersh Very cooperative, helpful and work with you to the end. Very professional and patience. I will definitely recommend people to check with this dealership. Thanks More
by Cosma 2015
Employees Worked With
Jesus Santos, Jamar Royster
May 14, 2018
Quick! Easy! Fast! Jamar was absolutely wonderful! He made the process very smooth. He was very knowledgeable and seem to be looking out for my best interest. I plan to Jamar was absolutely wonderful! He made the process very smooth. He was very knowledgeable and seem to be looking out for my best interest. I plan to tell my family and friends all about my experience. When you go ask for Jamar! More
by Hollywooddev
Employees Worked With
Jesus Santos, Jamar Royster
May 14, 2018
Great customer service and salesman Excellent customer service from everyone! Shawn was the most helpful and got the job done as soon as he could! He also stayed over about an hour early Excellent customer service from everyone! Shawn was the most helpful and got the job done as soon as he could! He also stayed over about an hour early after his shift!!! That tells a lot! More
by Maneisha2008
Employees Worked With
Shawn Anwar
May 12, 2018
Great customer service by both gentlemen - Amadeus and Vinnie worked quickly to get me in a vehicle. This is my second vehicle from Eastern motor and I am sure it’s not my by both gentlemen - Amadeus and Vinnie worked quickly to get me in a vehicle. This is my second vehicle from Eastern motor and I am sure it’s not my last More
by Mhibbert01
May 11, 2018
Purchase of vehicle Francis at the Laurel location made it happen. It took a couple trips because of my unique situation but he and his team helped me "Find My Match" as Francis at the Laurel location made it happen. It took a couple trips because of my unique situation but he and his team helped me "Find My Match" as their moto says. 2017 Chrysler 300C with low miles. Need a whip go see Francis at the Laurel location. More
by SmiLeoGeo1013
Employees Worked With
Jesus Santos, Vinny Vannavong, Francis Koroma
