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Easterns Automotive Group of Sterling

Sterling, VA

4.8
918 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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22705 Commerce Center Court

Sterling, VA

20166

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Showing 918 reviews

February 10, 2019

Direct car buying Everything was good randy was knowledgeable and helpful except they told us our vehicle had remote start. When we returned to pick up our tags, they d More

by ghost
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randall Zemany, Mohammed Abu-Ghannam
Feb 12, 2019 -

Easterns Automotive Group of Sterling responded

Hi there - We're happy that you enjoyed your overall car buying experience. We do appreciate you for sharing both the pros and cons of your visit though so we can continue working to only get better as a company.

February 08, 2019

Sleazy dealer. Lied to me about the car warranty. This is a sleazy dealer and should be avoided. Last year I bought a pre-owned Cadillac from them, and they gave me official looking paperwork showing More

by Chase 6464
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bikram Dhillon
February 07, 2019

Great service Mo was excellent he went above and beyond to help me find the right vehicle for me to purchase. Unfortunately I couldn’t buy, but everyone at easterns More

by Mimi.ha71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohammed Abu-Ghannam
Feb 12, 2019 -

Easterns Automotive Group of Sterling responded

No worries! Please take your time and come back whenever you are ready to purchase. We'll always be here to assist you!

February 07, 2019

Quick, no hassle Received top notch customer service throughout the process. Everyone I encountered was friendly and helpful in getting me into a good quality truck, t More

by Slswinn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam, Mohammed Abu-Ghannam
Feb 12, 2019 -

Easterns Automotive Group of Sterling responded

That's what we specialize in! Top notch service only here at Easterns!

February 05, 2019

Customer service Mo was great to work with. He was very patient and listened carefully to our requirements. We had an excellent customer service experience and would r More

by Susan C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohammed Abu-Ghannam
Feb 07, 2019 -

Easterns Automotive Group of Sterling responded

Hello Susan, Thank you for recognizing the hard work that Mo put into assisting you. We pride ourselves in providing great customer service!

January 31, 2019

Handful of help. Thank you Mo for assisting me with purchasing my new ride. I did not expect myself to drive out with a new car that day, but you gave me no choice aft More

by Margaret Shelby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohammed Abu-Ghannam
Feb 04, 2019 -

Easterns Automotive Group of Sterling responded

Hello Margaret, No problem! It is always our pleasure to assist. We're just glad to hear that you are happy with your car purchase. Thank you so much for recommending us to your family and friends!

January 31, 2019

Definitely will be returning! The customer service and experience I received at Easterns was beyond my expectations especially with Mohammed Abu-Ghannam. I will definitely be reco More

by RayH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohammed Abu-Ghannam
Feb 04, 2019 -

Easterns Automotive Group of Sterling responded

Good news! Thank you for reaching out to us, Ray. We look forward to working with you again in the future!

January 05, 2019

A real good sales experience The sales team was real friendly and courteous. They answered all my questions and made my purchasing experience quite stree free. I would recommend t More

by Alimina123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria, Bikram Dhillon, Randall Zemany
Jan 07, 2019 -

Easterns Automotive Group of Sterling responded

Thank you very much for wanting to recommend us to others. It truly does feel great when our customers are satisfied with their Easterns experience.

December 31, 2018

Great Customer Service This dealership was top notch! Mr.Abu-Ghannam went above and beyond to make sure I purchased a vehicle I was most comortable with. He was on top of ev More

by Mike123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohammed Abu-Ghannam
Jan 02, 2019 -

Easterns Automotive Group of Sterling responded

Happy New Year! Thank you for sharing your wonderful review with us. Mohammed will be so excited to hear from you!

December 23, 2018

Great experience Mr. Abu-ghannam, is an outstanding sales person. Great customer service. Explained everything, I did not have to ask questions. If you are looming for More

by Kokomo66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohammed Abu-Ghannam
Dec 26, 2018 -

Easterns Automotive Group of Sterling responded

Your opinion matters! We are so glad that you decided to reach out to let us know about your positive Easterns experience. Come again!

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